Performance Plumbing

Nick S.

Very happy with the service. Our garbage disposal blocked over the weekend and they were able to come out on Monday afternoon (the same day I called). The plumber was friendly and fixed the issue in about an hour. I found their cost to be very reasonable. I'll happily use them again in future.

Cookie L.

dennis is a nice guy but overall, i would avoid performance plumbing. he came to our house twice to fix a leaky faucet in the bathtub and gave us very short-term fixes both times. (we appreciated them, but we didn't ask for a short-term fix.) when the pipe exploded soon after, someone else at performance had us drive across town to a plumbing supply store for replacement supplies, yet we were told we'd need much more information. in fact, they said the plumber should have dismantled our bathtub fixtures to provide us with this information before sending us to the supply store. when i called to complain to performance, i was told someone would be over within an hour. that person never came. when i called again to ask that someone please come over and help us the following day, my call was never returned. if you have a serious plumbing issue, you might look elsewhere.

Anna J.

Dennis gets my 5 stars. They gave a reasonable window of two hours and he came within the allotted time the next day after I called. (That's 2 stars right there) He then looked at an unbolted toilet seat and a leaky faucet. He was upfront with the potential work done and the cost (toilet reset). (+1 star) he was courteous (not condescending-I get condescended a lot by service people, I think it's because am an Asian female) and businesslike. (+1 star). He inspected then quickly adjusted my faucet, gave some recommendations so it won't leak again, and didn't charge extra for it. (+1 star) And....they take Amex! (+1 star) Thank you! Oh wait, I think I just gave 6 stars, oh well, he/they deserve it!

Vivien Lou C.

I just used these wonderful people again for a third time after I threw out some spoiled Chinese food, which promptly clogged my garbage disposal. Then I came up with the brilliant idea of adding some Drano (which only made the situation worse by hardening the Chinese food inside the pipes and leaving a poisonous chemical smell all night long).

What I love about this company is that it really has its act together: from the office people who answer the phone to the plumber who shows up. They charge a very reasonable fee and offer excellent service to their customers. I never feel like I've been ripped off or have dealt with dishonest people. They are warm, friendly, and highly efficient! I cannot recommend them highly enough!!!

Jarda B.

I am a property manager and have worked with Performance Plumbing for 3 years on many jobs in many different locations and situations. The greatest thing is the techs (who complete the job) are always available to follow up on the phone, explain the options, suggest best course of action. They have the owner's best interests in mind. Also great backup in the office, they are small enough still so the office knows where the techs are and everything is accounted for. Highly recommend, one of my ""go to"" vendors.

Ryan K.

This is a review for service done a few years ago. As I was having some ro work done in a skylight, I decided to replace the drain covers. After talking to the owner, I felt he had a very good understanding of plumbing concepts and was able to articulate the process and potential issues so I decided to use them. I don't think they were the cheapest, but reasonable and based on his knowledge, someone I could trust. He replaced the drain covers, and mentioned the crud that dropped into the drain and mentioned snaking it, but did not do it at the time of the cover replacement. Well, it rained shortly thereafter, and guess what...it backed up and resulted in significant water leakage into the building. It took awhile to figure out what was causing the leak. I called him, he came out and figured out the problem and finally snaked the drain. However, no apologies, and no offer to make up for the oversight. Now, I am not sure if the moisture eventually evaporated, or I have a growing mold problem! Net, I think they do quality work, not the cheapest, but I feel should have acknowledged or offered something for their oversight. A missed opportunity for a good business practice in the service industry.

Tracy C.

I can't get these guys to come up when I search Google Maps, even when I put the exact address in...

Eugene C.

Had an emergency so I found the closest plumber to my house. Figured I would find my plumber by distance. Turns out I wasn't wrong, they were here in an amazing 5 minutes from the end of my call and fixed my leak in just 15 minutes, nice guys also. Highly recommend!

Rachel K.

I am a property manager of an apartment building and have been working with Performance Plumbing for 3 years now.

1) They offer a window of time for appointments and stick to this 99% of the time
2) They are honest and thorough with their work. Mike has spent countless hours explaining things to me and making plans for taking care of the buildings drains and pipes.
3) They are great to use for a variety of work. Sometimes I only need them to simply snake a drain or fix a garbage disposal. Other times, it is replacing a hot water heater or responding to an emergency.
4) They beat out most competitors prices and offer higher quality customer service and work.

Overall, it gives me great peace of mind to know I have a plumber I can trust and can work with successfully.

waiming B.

Great service! Highly recommended. We had moved our stove for remodeling and noticed a gas leak. I called at 6 pm and Alex came at 8 pm. He even made a second visit 2 days later to help us hook up our stove and to check for gas leaks. Fantastic!