Performance

Brian L.

unbelievably overpriced! Same job, licensed & permitted, replace water supply line from meter to house, approx 30 ft of pipe, Plumber I used, $1489. Quoted $6256 from Performance....unreal...

Susan C.

Scammers! Scammers! Scammers! This is the WORST company I have ever had to deal with! I paid $2300 for Performance to get my system up and running then 6 weeks later the system failed and Performance said it failed due to bad duct work. Wouldn't you think they would of checked the duct work first seeing that I had a service plan that covered duct work! They wanted to charge us another $1400 for more repairs or $7500 for a new system. The owner Terry should be ashamed of himself. I got 2 other quotes for $350 to fix the problem or a new system for much less. New system is up and running by a reliable and honest company.

Amy R.

This company did not provide the service they said they were going to do. They are overpriced and dishonest. I DO NOT recommend using them.

Michael M.

What a bunch of cheap bastards with the money you make and order over a 250 dollar to go order and dont tip a dime shame on you

Crystal B.

Referred by someone who clearly had a much different experience than myself. Water main issues and needed to run new lines. Randy, the plumber was the only good part to this story. A week later, still an open trench.....irrigation system damaged.....newly installed faucet outside either buried or gone.....dishwasher no longer drains....phone calls ignored.....and the stupid greeting, """" how can I make you smile today?"""" Finish the job and repair the damages!!

Katie S.

Do not waste your money with this company. They make you sign a service contract and even if you MOVE out of state they refuse to contact you and allow you to cancel. They will continue to charge you. They will say someone is going to call - and they don't. I have had to call 5 times and every time some inept customer service rep assured me that they will call and they don't. AVOID THEM AT ALL COSTS. DO NOT SIGN UP FOR THEIR SCAM SERVICE PLANS.

H. T.

We had A/C issue, so we called. They came the same day to look at, he gave me the list of what's wrong. It was approx. $4000 to fix it, so he recommend me to replace whole unit, which cost $6000. We had a feeling we are getting rip off, so we called another company for 2nd opinion. We were right. It was totally rip off. We showed the list of what's wrong and estimate to fix. 2nd company told me many company tell you to scare that house might burn down so we should fix it immediately or replace it. We paid the 2nd company $300 to fix, out the door. Performance AC is very business oriented and money hungry company, I would say. They might do good job, but I just don't want to pay for unnecessary stuffs or over-pay.

Donald J.

This company scams seniors and unknowledgeable home owners. Don't fall for there high price unnecessary service contracts or unneeded """"black box surge protectors."""" My 80 year old neighbor was taken for over $2400 for a one hour service call to """"restart system"""". Beware! Beware! Beware!

Liz H.

0.0 star rating 11/7/2017 I am ONLY giving 1 star because I have to, if I could, I would give NEGATIVE 5 stars. This company is terrible. I paid $124.00 for nothing, The guy who was here took about 2 minutes just for the """"consultation"""".1 minute just for him to tell me that he couldn't drain the pipes that connected to the washing machine, supposedly because the pipes could break. Which is BS because we have had it done in the past no problem! Not only that but he said to drain them it would an extra $500!!!!!They told me they would charge ONLY IF they were going to do the service.They also had coupons online that you could print out so you get a discount off.He didn't accept it because it """"depends"""" on the job. It never specified that on there.The person who came was unprofessional for the job as well as the company, but oh very professional to charge me. It was a total of two minutes when he came.1. for just taking """"a look"""" literally at it, and the other to charge me.

Matthew S.

Outrageous prices, inaccurate diagnosis, left in worse condition, not professional, etc., steer clear. A tech from Performance came out to fix a pin hole leak in water line, cut in the in 2 sections, and called me to say it's not repairable. He claimed the pipe fell apart in his hands. Wanted to re-plumb the 2 bathroom house for $16,000. I asked how many people and how many days are you assuming he replied 2 people, 2 days all in PEX. I said no and fixed it myself for about $100 in parts.