Perfect Design

Maurizio B.

This place sucks. They overdo and add unnecessary things to get plans approved passing all those extra costs to the builder and or owner. Stay away !!!

Charlene S.

FYI- I didn't end up using their service, so I can't speak to their actual ability except to say that the next person I contacted found a few ways to make my design work. It just goes to show how little Perfect Designs cares about helping people.

Also, I'm coming from a background with zero knowledge on the subject of Title 24, a position that I expressed to them.

Pros:
- Priced low.
- Girl who answered my phone calls was quite nice.
- Someone answered my scathing email politely, albeit without apology.

Cons:
- Terrible customer service. I mean, downright awful.
- Unwilling to help.


Long & short:
- They were recommended by someone.
- They were also NOT recommended by someone.
- I gave them the benefit of the doubt and tried them anyway
- Everything seemed fine until Peter said my plans wouldn't work.
- We talked, I got very, very little, incredibly rushed feedback, and then called back for clarification on two items.
- Then- bam! Unprofessionalism. I was treated with a lack of respect I hadn't experienced in a long time.
- Thus, I decided to take my business elsewhere.

That's pretty much it. The price seems good, but it's not worth working with this type of person. Even if they're experiencing holiday stress or frustrated with someone's lack of knowledge, it was a shockingly bad experience. Who know what would have happened if I needed changes made to my plans.

Azkaser C.

Beware, beware, beware. Don't use Perfect Design, They're anything but perfect. Not sure how perfect design and engineering is still in business.
The absolute worst engineering company I have worked with, and I worked with many in the past. They were referred to me by a person who I trusted.
Before starting work, they asked for 50% of the fees, upfront, I should've known something was wrong, no contractor, engineering company, or architects asks for 50% of the payment upfront.
Engineering plans that should not take more than seven days to prepare, they've been working on it for six weeks.
Each time we contact them we get the same answer ""You are next on our priority list, the plan should be ready by the end of the week"" we've been hearing this now for the last six weeks.

david k.

my designer hired them to do title 24. after getting the results back, I noticed they made many mistakes such as getting the correct sq ft for sky light or taking the data from drawing and implementing it into their title 24 report. When tried to tell them their mistakes, Peter said he has no time and has to go. I fired them and hired another company that turned it around in 24 hrs where it took them 1.5 weeks to turn around and them using incorrect data. I would never use them again. their price was less than competition. what you pay for is what you get. you save $50 now to spend $8,000 later due to their inaccuracy of calculation and suggestions.

Rick M.

First of all I give these guys and gals an ""A"" for effort. The industry is booming; most customers think that the only project PDE is working on is there's and don't forget the virus, I've received nothing but great service because I'm rational and understand the value of service I'm receiving. PDE has a great communication system with fast results (both email and phones) For the specific services I request I'm more than satisfied. Thank you PDE.

Bettina G.

Perfect Design did our Title 24 analysis in a quick and through manner. 3 weeks after picking up my documents, I had a bunch of questions about types of water heaters and CalGreen regulations. I had no idea who to ask. I emailed Perfect Design and they were so kind to answer all my questions again quickly and throughly! Love this place.

Hilda G.

One star is even a lot for this company, the general contractor referred this company and my husband hired them to draw a fire sprinkler plan. OMG after months, calling and emailing so many times, finally we had the plans, then of course the plans got rejected by the city because they drew the plans without asking the water pressure , so after few weeks you think they would follow the correction list but no the plans got rejected for the second time and that was it we were done with this company. In order to not loose our customer we had to hire a new designer . We got the correction request on Friday hired new designer the same day and Monday the plans were done, Tuesday got approved, the project was saved and we managed to satisfy our customer which I think this should be the main goal of each business to have happy customers.
We will never work with this company and I will suggest think twice before hiring this people or you will waste your time and money .

K.W. W.

One of the worst engineering company ever, shouldn't even call themselves engineers. Maybe ONLY good for running T24, by software, but certainly not any type of real engineering services. Staffs have no real engineering knowledge or backgrounds acting entitled and rude to their architects and designers, who bring works to them. Super slow in getting anything done on schedule. Require full payment even before work is completed. Good luck asking them to do any correction or revision.

Manuel M.

My project has been in their office for over 2 months. They finished the initial design in 1 month. I then received corrections from the city and that is when it all went down hill. I submitted my simple corrections to them and event paid more money to add 2 other sets of plans required, HVAC and Electrical, paid half and was told they will be ready in a week. Two weeks past and I got my plans. I paid the other half the money that was due. Just to find out that they did not do the correct plans nor any of my corrections. Now here we are 3 weeks later after many calls, emails, and even a visit, being very patient and nice might I add and nothing. They just keep telling me oh tomorrow. Now this time lapse is costing me money and is making my dream home project a nightmare.
A very frustrated homeowner =[

Nello M.

I use this company for my energy calculations and title 24 for the City of LA
20 years already and always this company delivers in perfect timing and at the best price in town. I will recommend them to anybody who needs that kind of work