Penny Plumbing Heating & Air Conditioning

★★★★☆ 4.1 / 5 (37)
: 1030 N Mountain Ave Ste 461, Ontario, CA 91762
: (909) 730-7191
: http://www.pennyplumbing.com

Company Overview

Count on us for all your plumbing, heating, and air conditioning services. Expect top-notch workmanship at a reasonable cost. Inquire about our current discounts and promotions. Get Same Day Service when you need it. Our services are available 24/7. Reach out to us for plumbing, heating, air conditioning, drain cleaning, hot water, slab leaks, floods, and system services.

We have invested significant effort to build a company we take pride in. And we’re just getting started. Our collective expertise allows us to address any issue effectively. Safeguarding the health of our community is a serious responsibility, but we embrace it.

Our goal is to provide superior service! This has driven our mission from the start. Penny Plumbing Heating & Air Conditioning began with humble roots and ambitious visions. We knew there was a better way, and we were committed to achieving it. Our focus has always been on delivering customer satisfaction, quality workmanship, and real value.

As plumbers, we are passionate about what we do. We enjoy the moment when we activate a new plumbing system for the first time. We take joy in restoring function to a backed-up toilet. We appreciate fixing leaks and the satisfaction of installing a new faucet. Starting a new HVAC system for the first time is exhilarating. Our love for plumbing, heating, and air conditioning drives us, and we’re lucky to be skilled in it.

Business Services

  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Water heater installation
  • Water heater repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

The L.
★★★★★

I had called another company and got an outrageous quote. I called Penny's and was completely satisfied and impressed with their service. They were able to properly diagnose the issue and gave me a fair price to fix the issue. The Tech was friendly and very knowledgeable. The owner was very professional and didn't pressure or give crazy pricing like other places I called. I will be using this company's services in the future and highly recommend them for your issue. They will take excellent care of you!

Colleen A.
★★★★★

I had a leak in my shower fixtures and a clogged drain in my sink they came and fixed it for me. They were very professional and had a very quick response! they were very reasonable and helpful!

William Y.
★☆☆☆☆

I will preface by saying that I've used Penny Plumbing for several plumbing needs and I was more than satisfied with their pricing and quality of work. When I first met them they seemed like handful of young, driven, honest, hardworking entrepreneurs dedicated to their business and establishing long term customers. I've experienced my share of opportunistic price gouging plumbers until I met this crew.
So I thought.
I called few days ago to have them come out and check out my leaky garbage disposal. A new face shows up 40 minutes late. Checks out my problem and says it needs to be replaced. I anticipated this so I had purchased a new garbage disposal from Lowes.
He quotes me $202 for the install. When I questioned the pricing he says, "" there's nothing he can do; that's what's in the book.""
I told him I had declined an offer from Lowes to have it installed for $60.
What book is this? The plumber's book on opportunistic price gouging?
You just lost a faithful customer.

Patric M.
★★★☆☆

The good: The employee was early to the appointment, which was awesome because we had a lot of things to do. He was also very friendly.

The bad: The employee inspected the AC unit outside and the unit in the attic. The radiator was dirty and said it needed to be cleaned. He cleaned both units, which was approximately 2 hours worth of work from the time he arrived. No parts were replaced.

He wanted $475 for the service, which is way overpriced for 2 hours of labor, in my opinion. After talking to him, he said he would drop the price to $375. I still think that's a lot for 2 hours of labor, but agreed to the price.

The AC worked well that day, but started blowing warmer air the next day. I had someone else look at the AC to see if there were any other issues with the unit. The panel on the outdoor unit was taken off and he could feel there was a freon leak coming from a loose bolt where the Penny Plumbing employee had hooked up his equipment. The bolt was screwed on tight, voila! AC is blowing really cold now.

Though the employee was nice, I feel I was nickel and dimed during the service from Penny Plumbing. And it was unfortunate that a bolt was left loose, such a simple solution.

Lorraine L.
★☆☆☆☆

Dont fall for it !!!!!!

I signed on for $49 to get my ac serviced on July 15 2015
On my daughters birthday they showed up over an hour late making excuses. We agreed on $49 for the ac service, we informed him that we were having a problem with the low voltage wire. Indeed he confirmed it was a low voltage wire and he repaired it. The whole visit from start to finish was less than 30 minutes. I was very surprised when he wanted more money. Since it was my daughter s birthday and I wasn't going to argue in front of my guests I paid him another $140 to go away. So $49 became $189.
Never did he inform me that he was changing the deal from $49. I have contacted this company with my dissatisfaction of the entire transaction and they have yet to respond to me. Clearly this was a bait and switch catching me in a compromising situation with him knowing it was my daughters birthday and were were delayed by his actions.

Gregg P.
★★★★★

VERY happy with there service. my wife woke me up to a leaking water heater at 630am. she called Penny plumbing as was given a 8am to 11am window. the repair person call at 8:05am and was there by 8:15. quoted me a price and length of time it would be to remove and replace the water heater. he was right on. this is the second time we have used them. if anything should happen again we will be calling again.

Sarah A.
★★★★★

I was referred to Josh from a friend when the AC unit at our rental property died. We got two estimates and a friend from the industry let us know there was no fixing it. Just replacing. He called Josh and let him know I would be calling and the next day Josh was out there and done by 11am. Our 9 month pregnant tenant was so happy. I was thrilled to find out they were a plumbing co and not just an AC co, now I can use them for everything else that comes up. Josh was so so nice and easy to deal with. As an owner, its all about piece of mind knowing you can call a company and not worry that you will be getting overcharged because you're not there to see it all. I will absolutely be calling Josh and Penny Plumbing every time i need something!!!
Thank you Josh!!!

Maria F.
★★★★★

Had such a bad experience with another plumbing company charging us $3600 for two leaks...My husband nearing fainted, what made it worst the other guy came back telling us he would fix it cheap...as a sideline job..""WHAT THE HELL???"".. Got referred to Penny Plumbing, Michael was nice, helpful, and answered all our questions...We will refer this company to all our family members and friends...call them for all your plumbing needs, you won't regret it....

Tom P.
★★★★★

My entire sewer system was back up on a Sunday. Michael came out within an hour of the call and fix the problem within a few minutes. He was polite, professional, and pleasure to deal with! Great experience!

Lynne W.
★★★★★

I recently found myself in the unenviable position of having to replace my bathtub and shower surround. I went with Penny Plumbing (and their affiliate, Clear Coast Construction), based on the recommendation of my friend. I had recently been ripped off by another construction company, and so I was worried about suffering the same fate again. Fortunately, this company proved to be top-notch. The workers actually came when they said they would, did exemplary work, and were receptive to implementing my ideas into the project. You can rest assured that your project will be done correctly and in a timely manner if you go with these great guys!

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