Penny Plumbing Heating & Air Conditioning

Tom P.

My entire sewer system was back up on a Sunday. Michael came out within an hour of the call and fix the problem within a few minutes. He was polite, professional, and pleasure to deal with! Great experience!

Lynne W.

I recently found myself in the unenviable position of having to replace my bathtub and shower surround. I went with Penny Plumbing (and their affiliate, Clear Coast Construction), based on the recommendation of my friend. I had recently been ripped off by another construction company, and so I was worried about suffering the same fate again. Fortunately, this company proved to be top-notch. The workers actually came when they said they would, did exemplary work, and were receptive to implementing my ideas into the project. You can rest assured that your project will be done correctly and in a timely manner if you go with these great guys!

Sean C.

We purchased a service contract for bi-yearly maintenance of our furnace and HVAC. We called for a visit that ended up requiring a fuse change to the furnace (this was their second visit). Cost $170, generously lowered to $125. Stay away.

Jonathan B.

You know the old joke about the guy whose AC dies on the hottest weekend of the year? Well that was me. I heard a bad rattle Friday night and made the stupid decision to ride it out until Monday when I could get my usual service out. Saturday evening, the unit is eerily quiet and no longer blowing cold. I start looking for someone who can come out on the weekend. After trying a few others, I called Penny and the immediately connected me to a tech (no answering service that then may or may not pass the message along). He told me he could be there Sunday between 10 and 12. He showed around 11. I needed a new motor - he had the part. My unit was fixed by 12:30. The tech was cool and a total pro. The price for the work was fair. They did charge a premium for the Sunday call, but given how few companies offer that service, I was comfortable with that. THANKS!

Lisa M.

I've had nothing but great service, from making the appointment online and receiving a prompt and accommodating reply, to the pleasant, neatly dressed specialists who came on time and did a thorough check of the plumbing issue I was having. When it was determined that the make and style of the toilets were the issue (slow draining) they explained the dynamics and differences among toilets. Told me about options but didn't try to sell the job. I've used Penny Plumbing before and had very similar experiences. I suspect that this is a very team-oriented company where employees are held to high expectations at all levels and are also treated like valuable members of their company. Oh, and I almost forgot, but they charged nothing for the appointment. Definitely give Penny Plumbing a try!

Josh M.

Buyer BEWARE!!
I highly recommend going some place else, that is unless you like crooks and scammers! If they tell you that you need to buy something new, I would suggest getting a second opinion. It could save you $$$!

Had them move two AC units from back of house to the side, about 5 feet. During this, they lied to us and told us that valves in the unit were shot and could not be replaced. They said the coolant would leak out ( which it did) and that the only options was to get new AC units, enter sales pitch.

Turns out the valves could easily be replaced and the leak was due to a poor weld job. During the second opinion, the leak was detected in the cooper line at the weld and the valves were not even the issue. This second opinion saved me thousands!

Trust me, I understand that mistakes happen and the service guy could have made a mistake. I am not upset by this, it is the terrible customer service that is the issue.

I contacted Penny Plumbing and dealt with some of the worst customer service I have ever experienced. They talked down to my wife and I, and were not interested in resolving the issue. I'm still in shock at the lack of professionalism and terrible customer service.

I would suggest staying away!

Matthew T.

Needed an emergency pipe repair inside a bedroom wall. The penny Plumber Josh came within the hour and performed the repair within 20 minutes. Service was excellent and price was more than fair for work performed. I will use these guys for all future plumbing concerns. I highly recommend These guys.

Erika L.

GREAT OVERALL CUSTOMER SERVICE! Called at 8am girl told me they would come 10am-12pm girl called me back confirmed Plummer showing up at 12 n he did right on time great guy very informative but too expensive just to unclog bath tub $160

Liz S.

In the 25+ years I've lived in the area I've used quite a few plumbers, but Penny Plumbing has been the best. They have great service, the people are very nice to deal with and I know they will get the job done right. They take the time to find the problem, not just the easy fix. Today I had a bad clog in the pipes & Josh found out what the problem was & solved it. He saved me from having to dig up the floor to get at the pipe. I really appreciated his thoroughness. I not only trust Penny Plumbing with my household needs, but I also use them for my business. I recommend Penny Plumbing for all plumbing and heating/air conditioning needs.

Pedro F.

It's Sunday night around 9 P.M., I notice a small puddle of water on my bathroom floor. So I follow the small trail of water to underneath the sink and I notice the cold water valve is leaking. Nothing major and I figure I can fix this, so I grab my channel locks and a small crescent wrench and go to work. So I get to work and the leak gets worse. I mean more than a gallon or two in less than an hour (SH*T).
I get on Yelp and start looking for plumbing service, I call one plumber and the tech is not available until the following morning. I call Penny Plumbing read the reviews (which were good by the way) and saw that they were available.
I call the number and get an answering service which put my in contact with Josh, Josh said he would come to my place and be there in about 15-20 minutes and he was right on time. I gave Josh quick summary of the problem, my plumbing skills and showed him the leak.
Josh was very professional, explained what the problem could likely be and quickly got to work and resolved the issue.
Considering the problem I had, the time of day and it was Sunday night, I am glad that I was able to call someone who took care of business, was pleasant to deal with and did the job right. Pricing may vary depending on what your situation so I won't comment on that, but I will tell you it was fair. I will definitely keep the number around for future reference.
Thank you Penny Plumbing.