Pella Heating & Cooling

Rhonda G.

I called Pella Heating & Cooling about my toilet that was ""running"" periodically. Calvin came over and looked in the tank and said it was a seal that was broken. He said he'd have to take off the tank to fix it, because it was an area that usually didn't break. This was a Saturday. He told me he'd call me on Monday or Tuesday and take care of it. I didn't hear from him, so I thought he had gotten busy. I called him on that Friday and had to leave a message. I had another company come and they fixed it the next day. In less than an hour. I STILL haven't heard back from Calvin! I don't believe a business should behave in this way. I do NOT recommend this business!