Pedroza Plumbing And Rooter

Tendaji L.

This dude is the worst. My bathroom sink was leaking so I called my home warranty company. The sent Pedroza Plumbing. He looked at my sink for about 10 seconds and said I don't think your insurance will cover this. He went I outside (so I couldn't hear him) to call my insurance company. He came back in and said they wouldn't cover the repair. Told me I needed new pipes(I didn't).

After he left I called my insurance company. They told me that he told them the pipes had been tampered with. Of course they hadn't been. He lied to them to get out of doing the work. I guess he didn't feel like it. Lol. Smh.

My insurance company scheduled another service provider to come out. I had to wait another week without my bathroom sink! When the new service provider arrived they assessed that the leak was due to a blockage and got right to work fixing it. He ran a snake, cleared the stoppage and my sink was working fine 15 minutes later. No new pipes needed.

Again, do not use Pedroza Plumbing. They are incompetent and lazy.

Vincent C.

My day started with a clogged toilet. We only have one and this is a nightmare in the making. We rent, and our landlord has an insurance on situations like this.

When Al showed up he did the best he could, but sadly, he was not able to unclog the toilet. He would need to go on the roof, and this was not covered by the insurance. My landlord worked out the price and the company said they will be by between 10 am and 12:pm tomorrow. Our landlord brought a porta-potty over for the night. Less than ideal situation.

I then got a call from Al, the best plumber in town by far. He said he was thinking and he remember what it was like when he was in a similar situation. He came from West Covina to Pasadena on a Friday night to went on the roof and fixed the situation. The rate he charged was very reasonable, my landlord had no problem paying the money.

If Al did not already go above and beyond was he needed to do, he found a critical problem under the basement that needed attention ASAP.

Al, and those like them are my favorite type of people. They actually care about their customers and want to help. I am forever grateful for Pedroaza Plumbing And Rooter for sending Al to help us.

Chuck H.

I had a leak in my drain line under my bathroom sink. Al from Pedroza's was prompt, professional and courteous. He did an above-and-beyond job on my complicated issue. It wasn't just ""a drain leak"". It was in a compromised position behind a wall connecting to a T where the break in the pvc was. His plumbing work is clean and looks great - and he cleaned up after himself leaving the cabinet and floor better then when he got there.

Tiffany W.

Al from Pedroza plumbing saved the day!! He came out within a few hours if our call and took care of the problem within 30 minutes. Al, you are AMAZING! My wife and I are grateful for your help, your friendliness, and your professionalism!

I highly recommend Pedroza Plumbing. Ask for Al, he will get the job done!

nina b.

Shut off valve under my kitchen sink began to leak. I contacted my home warranty insurance and although they were slow to find someone, as soon as Pedroza Plumbing contacted me, AL was prompt & really nice. I thought I was in for an astronomical bill because the pipe was brittle, corroded & fell apart! Al reassured me, fixed/replaced the pipe and issue im addition to cleaning up after himself! All under warranty, thank goodness! A great experience and I appreciate Pedroza Plumbing for being professional.

Father And S.

All I can say is don't use them for your home warrenty service. They will not find problem on site so they can leave on 15 minute and get paid. It's just unfair the home warrenty company has policy like no problem no service. Good for these kind of contractors though.

Sunny C.

They came out for our home warranty claim for garbage disposal, the technician wanted to charge extra $90.00 to reroute the pipe and we told him that we don't need to reroute the pipe. Just replace the non working garbage disposal, but the technician lied to home warranty insurance that we didn't maintain the garbage disposal (how do you maintain the garbage disposal ? Don't use it or what ? ) just because we didn't want to pay extra money. They now denied the claim. We'll file a complaint to California state license board for this unethical business practice. DON'T even use this company.

Jae K.

Al, plumber is very nice and detect the problem after testing couple of procedures.
And he is very kind and reliable.
I appreciate his help on my house leaks.

Susan Y.

Al @ Pedroza Plumbing impressive time management , showed up 10:00 AM . ""On time Before Time "" . Al the Plumber was so sharp diagnosed our upstairs toilet leak which was improper placement of Flange Height resulting to toilet ring leak . He was very honest and did impeccable job replacing parts and adding a 3rd toilet ring to stop the leak temporarily . Overall , he recommended that we hire a contractor to rip entire bathroom floor around $600.00 , re set up flange in proper height and replace rotten wood board .
Al also replaced gasket on the toilet downstairs . Additionally the upstairs bath tub was unclogged . He snaked and got out a big clump of hair . I highly endorse Pedroza Plumbing for repairs . He is very knowledgeable and hard working .

Michaela B.

Al has been our plumber for years...YEARS!! We have not used any other plumber during our time in living in this house. He is honest and friendly. He does an amazing job and goes above and beyond. I love that it is a family owned business and his wife answers the phone. She too is friendly and professional. He always comes quickly. Today, after he fixed our plumbing problem, he even helped us figure out our electrical too! Al is like family and we are fortunate to have him in our lives! I highly, highly recommend Pedroza plumbing!!