Peck & Weis

Mr D.

I had an issue with my AC unit not turning on after the winter months so I called Peck and Weiss. They were prompt to arrive and informed me that I needed a new motor for my AC condenser fan.
I was skeptical and called a friend who owns a large HVAC company in Illinois. He advised me to take a screwdriver and spin the fan blades a few times. After a few turns, I turned on the AC and it worked perfectly for three years until I replaced the furnace.
I have read and learned of many scams like this from my HVAC friend but never experienced such a situation in person. Good thing I had an honest friend who I could trust for advice and it sure wasn't Peck & Weiss!

Robert R.

I requested a bid for an AC unit and Ryan Peck came out. He e-mailed me the bid and he made a mistake by
$1000. He told me he would not do
it for the bid price. I sent his father an e mail telling him I had a furnace and a
hot water heater installed in the last 5 years and thought once you submit a bid you should live by it. He made a sarcastic comment saying his son needed to proof his bids and he fired his son. Ya right. I will never recommend Peck and Weis for any work in the future to any of my friend for Daryl's flip attitude. I know he does not need the $5495.00 for the AC unit. I ordered the unit from Kettle Morraine heating and AC and will not look back.

W P.

I am writing this review to make sure I recognize the great work Peck and Weis has done for me with HVAC and Electrical services .

Peck and Weis has assisted us with new construction commercial and with service at our residence .

I have found them to be very responsive even during this unprecedented time of home sales expansion and building. More importantly to me , they have acted with integrity and squared away issues that weren't my responsibility . Their fees for other services have been reasonable and I like that the Customer Service staff clearly gives you the option of immediate service which may require over time rates or they work to get you on the schedule as soon as possible . Thanks to everyone at Peck and Weis for working as a team to provide great service to this community.

David F.

5 Stars is not enough to describe the service from Peck & Weis. On the hottest day of the summer a power surge at 5:30PM takes out my thermostat. From the time I called to the time it was repaired was just over 1 hour and I'm not in a major city. Their responsiveness, customer service, knowledge and even after hours prices are the best in the business. Crisis avoided thanks to Peck & Weis!

Lauren B.

They are OK on installation but totally inept on service. I spent $6000+ on a HVAC system from them and the first time I need service (the hottest part of the year) they tell me I have to wait for two weeks just to have someone bother to come a look at the system. I called Komfort Heating and they will have someone out the same day. I will never spend another dime with Peck&Weis.

Linda B.

We have a cabin on Powers Lake and needed a new heater and air conditioner. We had previously had room units and decided to go with central air requiring attic and duct work throughout. Ryan and his installation team were easy to work with, provided good information prior to the work and were very professional. He worked with our schedule and made it work. The unit is working great and I would definitely use them again for future HVAC and heating needs.

Steve B.

spent $250 having A/C serviced this spring, 4 weeks later on a holiday weekend and temps in the 90's, the A/C isn't working.

Diane K.

Customer be alert. I am an out of state owner of a GN townhouse. Repairs were needed and completed. Then the frustration began. I received an invoice for $215.50, which was promptly paid by check. Two weeks later I receive another bill for $452.00 for two additional invoices. Nearly $700 for a small gas leak.
After a phone call with a promise for a return call (never happened) and several emails later, it was discovered I was billed for repairs for a property in Fontana, which I never owned.
It has been rectified (I hope). However, this is a warning to be very sure you are being billed for services rendered at your property not someone else's.

Carrie C.

Excellent plumber, but the office is low-class. Rude, irate and condescending Eilene called to shout at me about a little late payment.

Cheston G.

I moved into a new house in May, and based on the inspection, the master bath toilet was leaking and stained the drywall taping. I had Peck and Weis do reseat and seal all the toilets, clean drains, and install a faucet. Job done no problem. Then I had drywall company re-tape seam and had ceiling painted. Peck and Weis also fixed a hose spigot and serviced air conditioner. No problem. However, six months later, master bath toilet leaked again and ruined drywall job. I called them and there was zero customer service and maximum attitude. I was informed any work done was only under warranty for one month, which seems ridiculous. I think if anyone knew their policy they would never consent to hiring them. They fixed it, and so far so good, but charged me 284$ to fix it (were kind enough to give 100$ off) but in my opinion are responsible for ruining the drywall and paint job; 200$ was what just the drywall work cost. I would have been content if they just fixed the toilet at no charge - everyone makes mistakes - as was evident when the other plumber they sent out looked at the toilet. But not owning up to it and poor customer service when something went wrong will prevent me from ever calling them again.