Pearson Plumbing, Cooling and Pest Control

Jan P.

Pest control is a joke. Very expensive. Very poor coverage, little to none. Won't stand behind their service or product. So many other pest control services to choose from. Stay away from this one.

Patrick T.

I called Pearson with a dripping shower faucett and a clogged shower drain. The Pearson tech was very experienced, and the job required drilling out the center of the faucett valve to replace a part. The job took 2 hours. The drain had some hair and took 30 seconds. The bill was $432, or $216 an hour. This is not the kind of rate one expects to pay for a good plumber. My car mechanic charges $75 and hour. When my old airplane needs work, I pay $79 per hour. The business model for plumbing companies, HVAC companies and other trades is to employ hard working techs who get paid $20-35 per hour while the owner, who has legitimate overhead expenses, gets over $150 an hour. Legitimate overhead and profit would in the range of 30 percent. So this was a job that should have cost $100-150. But this kind of predatory pricing for the classic American trade work robs the experienced techs of their true value, further enriches the wealthy owners and raises the cost of living for working class and middle class home owners. Shame on them. Next time I will look for a shade tree plumber and pay him well.

Jon S.

They do good work but you will pay A LOT for it and you're invoice will be anything but transparent. Recently I had a 50 gal. hot water heater installed. Invoice was for $1390. I spoke with three different people at Pearson's and no one could tell me how much I was paying for the water heater. The water heater (commercial grade just like what was installed) I found online for $599. So somewhere they were getting ~ $790 for labor and additional ""parts"". The plumber was able to tell me the plastic pan he installed under the tank cost me $75. The exact same one is at Lowes for $12.99. The tank was leaking and we didn't have much choice once they were out there. Next time we have a heating plumbing issue we will avoid Pearson's. Bottom line, okay service with outrageous price and zero details included on the invoice.

Wanda B.

Was scheduled between noon - 5:00, was very happy he was able to arrive before 2:00! John is a fantastic new plumber, he had to unclog two toilets and one of them required him to clear the line about 20 feet! He was courteous, professional, and cleaned up when he was done. The price was well worth the work he did! Kudos to Pearson for finding such a great employee!

Brian S.

Our water heater sprung a leak on Sunday, the plumber was here on Monday with the new water heater. He helped us choose a new brand as this was our 3rd water heater in 18 years. I have used Pearson before and they have always been very courteous and professional, efficient.

Noel G.

Very polite, knowledgeable, and thorough...I will continue to use Pearson for my cooling and heating needs.

Richard G.

Efficient, professional service:
We required an entirely new HVAC system and we couldn't have been more pleased with the service provided by Pearson. From the moment of the first call, a very prompt response by David. A very thorough assessment of our needs with recommendations made promptly. A fair price was established for 2 complete systems. The service/installers came promptly on the appointed day and time with 5 very professional individuals....Kevin, Chuck, Mark, William and Mike. They seamlessly removed the old systems and installed the new high efficiency systems, even providing more recommendations for what would be best for our needs relative to the installation. No muss, no fuss and an amazing job completed.

Renay I.

Kevin and Chuck were very friendly, fast and efficient!

Joe C.

Had my home air conditioner go out and asked them take have look at it. They replaced the starter capacitor in the outside condenser unit and got it going. The guy told me at first that he didn't have the part with him but later ""found"" one in his truck after about 15 minutes of looking. I later discovered, after probing a bit, the cap was a pull from parts unit. Of course they charged for more that the price of a new part and for more time than was actually spent on the service call. 2 months later the air conditioner had the same problem. This time they told my my unit was old and needed to be replaced ...and that's why the part failed and service guy was very rude and nasty about it. (same service guy from the first trouble call). Yes the unit was older, but when they replaced the capacitor with an actual good part, I never had a problem with it after that. They overcharged me again and admitted no fault for installing a bad part and would not make an adjustment to the bill. That was the last time I will ever do business with these people. The service guy was really rude and condescending. The people that answer the phone aren't much better.
They act like they're doing you a favor to do their job... no joke.
Listen to me when I say this:

These people are dishonest!!!
- ANYONE ELSE IS BETTER THAN PEARSON P&H

Ray Q.

They advertise a lot so you must fight the impulse to call them. The service man wasn't even a licensed plumber. He was an average schmuck with a drain snake. He spent most of his time in my back yard, and not sure why. He called his manager 45 minutes later. When the manager showed up, he spent all of his time talking and no time trying to unclog my bathtub drain. After about 40 more minutes of the manager looking at my walls, he insisted I needed to tear out some drywall and replace a major sewer pipe. That's nuts! I called John Freed and they had the drain unclogged in 15 minutes.

A month later, I get a bill from Pearson for nearly $400, which I do not plan to pay. I am going to fight it with the BBB and take it to small claims court if necessary. STAY AWAY From these clowns.