Pearson Plumbing, Cooling and Pest Control
Company Overview
Having served for 50 years, Pearson is the go-to choice for your plumbing, heating, air conditioning, and pest control needs Rockford and Freeport, IL. Our company was established with a dedication to delivering quality service at reasonable costs, and we uphold that promise today. No matter if it's a quick repair or a significant setup, you can depend on our qualified technicians.
The excellence of our offerings and our focus on 100% customer satisfaction has established Pearson as one of the top contractors in the fields of plumbing, heating, cooling, and pest control in northern Illinois. Our goal is to keep your home secure and cozy every hour of the day. This commitment drives us to offer round-the-clock emergency services, senior discounts, and financing options.
Business Services
- Ant extermination
- Bathtub installation
- Bathtub repair
- Bed bug extermination
- Bee control or removal
- Cockroach extermination
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Flea extermination
- Garbage disposal installation
- Garbage disposal repair
- Hornet or wasp extermination
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Mice or rat control or removal
- Mosquito extermination
- Pest extermination
- Pest inspection
- Pest preventative services
- Indoor pest preventative treatment
- Outdoor pest preventative treatment
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Spider extermination
- Sump pump installation
- Sump pump repair
- Termite extermination
- Tick or mite extermination
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
- Wildlife control or removal
Business Location & Hours
| Mon: | Open 24 hours |
| Tue: | Open 24 hours |
| Wed: | Open 24 hours |
| Thu: | Open 24 hours |
| Fri: | Open 24 hours |
| Sat: | Open 24 hours |
| Sun: | Open 24 hours |
Recommended Customer Reviews
Nezzy N.I used Pearson last week for the first time for a terrible basement pipe leak. The guy did a great job in just under an hour and the price was reasonable. My only complaint is he walked through my house to check a bathroom faucet without asking, and rinsed his tools off in my kitchen sink without asking. I would have appreciated him checking with me first for those things. Other than that, I'd recommend Pearson.
My furnace wasn't working so I had them come out. Charged $195 to be there 10 minutes and said our furnace was bad. $4500 to replace it. Had at your service heating come look at and he said there's only way your furnace is bad. It's only 10 yrs old. Ended up just needed to be cleaned and there was a loose hose leaking water. Problem fixed.
Do not use Pearson. Over charge for everything and looking for the homerun sale instead of fixing a minor problem.
We just had our garbage disposal replaced by Pearson's. Charlie did a wonderful job! He is very knowledgeable, kind, and helpful. We have always been pleased when Pearson's has come to do jobs for us. They are the only people we will continue to use!
Pest control is a joke. Very expensive. Very poor coverage, little to none. Won't stand behind their service or product. So many other pest control services to choose from. Stay away from this one.
I called Pearson with a dripping shower faucett and a clogged shower drain. The Pearson tech was very experienced, and the job required drilling out the center of the faucett valve to replace a part. The job took 2 hours. The drain had some hair and took 30 seconds. The bill was $432, or $216 an hour. This is not the kind of rate one expects to pay for a good plumber. My car mechanic charges $75 and hour. When my old airplane needs work, I pay $79 per hour. The business model for plumbing companies, HVAC companies and other trades is to employ hard working techs who get paid $20-35 per hour while the owner, who has legitimate overhead expenses, gets over $150 an hour. Legitimate overhead and profit would in the range of 30 percent. So this was a job that should have cost $100-150. But this kind of predatory pricing for the classic American trade work robs the experienced techs of their true value, further enriches the wealthy owners and raises the cost of living for working class and middle class home owners. Shame on them. Next time I will look for a shade tree plumber and pay him well.
They do good work but you will pay A LOT for it and you're invoice will be anything but transparent. Recently I had a 50 gal. hot water heater installed. Invoice was for $1390. I spoke with three different people at Pearson's and no one could tell me how much I was paying for the water heater. The water heater (commercial grade just like what was installed) I found online for $599. So somewhere they were getting ~ $790 for labor and additional ""parts"". The plumber was able to tell me the plastic pan he installed under the tank cost me $75. The exact same one is at Lowes for $12.99. The tank was leaking and we didn't have much choice once they were out there. Next time we have a heating plumbing issue we will avoid Pearson's. Bottom line, okay service with outrageous price and zero details included on the invoice.
Was scheduled between noon - 5:00, was very happy he was able to arrive before 2:00! John is a fantastic new plumber, he had to unclog two toilets and one of them required him to clear the line about 20 feet! He was courteous, professional, and cleaned up when he was done. The price was well worth the work he did! Kudos to Pearson for finding such a great employee!
Our water heater sprung a leak on Sunday, the plumber was here on Monday with the new water heater. He helped us choose a new brand as this was our 3rd water heater in 18 years. I have used Pearson before and they have always been very courteous and professional, efficient.
Very polite, knowledgeable, and thorough...I will continue to use Pearson for my cooling and heating needs.
Efficient, professional service:
We required an entirely new HVAC system and we couldn't have been more pleased with the service provided by Pearson. From the moment of the first call, a very prompt response by David. A very thorough assessment of our needs with recommendations made promptly. A fair price was established for 2 complete systems. The service/installers came promptly on the appointed day and time with 5 very professional individuals....Kevin, Chuck, Mark, William and Mike. They seamlessly removed the old systems and installed the new high efficiency systems, even providing more recommendations for what would be best for our needs relative to the installation. No muss, no fuss and an amazing job completed.




