Peaden Air Conditioning, Plumbing & Electrical

Rj W.

Bought my house a few years ago and Peaden had done most of the work. Discovered how poorly the work was done after we moved in and everything was out of warranty. AC units were installed improperly. Plumbing was done wrong. Half the hot water is connected to cold and one of the toilets is connected to the water heater line. Paid for two service calls and the second guy never showed up and never heard from them again. Don't waste your time, everything they touched was a problem and one of their """"guys"""" even insulted the decor in my house saying """"who would want that? That's so 1980's"""". I've had to hire new AC people, plumbers, electrical, and they all say the work done at our home was done poorly. One of their plumbing guys even showed me multiple things that were done improperly.

Victoria B.

A nice man came out to look at my clogged French drain in my driveway. No mask. Took a photo of the drain and said that he could not help me. He said that I need a landscaper to fix it. They could have told me this on the phone when I scheduled the appointment! The scheduler told me that they would fix it. They still charged for the service call even though they did nothing! I will not call them again. I will call to see if they will reimburse some of the service call since they did NOTHING!

Maureen C.

I have never been so dissatisfied nor disappointed with a company ever so much as this. Their customer service representative are wonderful. I thank you.

Brian H.

They showed up on time and diagnosed the problem, which Rocky was able to explain in clear and simple language. He provided a number of options for us to consider, and was professional. Would not hesitate to use them again.

M F.

Peaden used to be so good but it's been a totally different experience this year. They failed me in every way. They didn't show up the day that was scheduled, didn't call me to let me know they weren't going to show up on the day scheduled, couldn't diagnose the problem on the first service call, spent $200 for repair that didn't fix the problem and then topped it off by giving me the run around about why I was skipped the day that was scheduled for the 3rd service call. There was literally no aspect that was good service except that the repairmen were friendly and very polite. I wish friendly could make up for the wasted time and money but unfortunately it can't.

Brian C.

Had a new toilet that needed to be installed before mother-in-law came to town. After doing the traditional call around with no call backs, Peaden answered the phone and the toilet was installed 3 hours later. The downside? You pay way too much for the install. The tech was great and the work was superb. The fee was robbery.

Yolanda C.

We are new to Milton and we woke up at 7am on a Sunday to flood in our yard. We called our home warranty to finally be told after an hour that the leak wasn't covered. We called a few places that didn't return our calls. This was an emergency being as though water was just gushing out. My husband contacted Peaden and Tim called my husband within 5 mins of getting the message and was here within 20 mins. He was very knowledgeable and explained everything that was done. I highly recommended them!

Diane B.

Will B. They charge way to much for the amount of work completed. I would advise looking for another plumbing service. Service person gave me a poor answer when I asked if there charge for service was the same as what other companies charge. Stay clear.

Tashelle J.

I'd give them 3 stars for customer service before the technician arrived but 5 stars for the tech! I waited at home ALL day for the tech just to call to say he was coming. Granted, we had only called the day before, so I was excited to get a tech to come the next day. My excited waned as it was over 80 degrees inside and every time I called the secretary said """"He's on a call and will be over as soon as he can. You can leave your house if you need but if you don't answer when he calls, we won't come over today. I hope you have a good rest of your day"""" When the tech showed up, he easily diagnosed the problem and showed my husband where it was. Quickly it was fixed and he was on his way and we had cool air again!

Wayne W.

FERNANDO B was very pleasant and knowlegable about his trade and very helpful in solving our plumbing problem will call again if the need arises