Peacher Plumbing Heating & Cooling

Katie R.

This place is horrible first they put in a faulty hot water heater less than 3 months ago which took forever to get Justice (the front desk girl) to do her job. She says she will call you back with more information but never does. I have had to call her back everytime. Next the owner Stacy (very rude) accused me of placing a review which they have no proof of and declined my service request. Who does that I guess a company that does not want to admit they placed a trash hotwater heater in my house. This company suck! Use at your own risk!!!! Oh I wish you could not select a star because they dont deserve one. HOW'S THAT FOR A REVIEW!!!!

Cheryl B.

After missing days of work just to have them reschedule, I finally got a water heater. Which was done correctly. Then my daughter got to clean up the huge mess that was created because he informed her ""I don't clean"". There was also a fee for taking the old water heater. We went them because they are who American Home Shield contracted with. I will go out of pocket next time.

John S.

The plumbers here do good work, and, if it weren't such a nightmare to get one scheduled, I would give them a better review. Kelsey, who answers the phone and does the scheduling, probably either needs a serious attitude adjustment or a lesson in customer service. However, if she were my employee, she would be fired for being so rude and argumentative with customers. I suspect she has made some interesting life choices to land her in a job that she despises, but that's not really my concern or my problem. My suggestion is that they do not call customers the day they want to come for the repair and give more time for notification so that customers who have to work in order to pay the plumber can actually prepare to take the time off work, or, if someone calls for an appointment, to make an appointment. It's not rocket science nor is it asking for one's first born.