Payless Plumbing And Sewers

Addie P.

Clint is awesome! 5 stars to Clint.He came by today to fix my clogged toilet and bathtub. He was very friendly,professional,and efficient.He even cleaned by bathtub that was covered in debris!If you are experiencing a clog or any type of sewage issue, Clint is your go to guy.

Elisa M.

Great service, professional, very knowledgeable, and honest. I would highly recommend! We needed someone to come fix our pipe when our waterline broke late in the evening. They came quickly and fixed the problem!

Dan C.

Clint did a great job for me. My water heater broke over 4th of July, no one could be found to help. He was the only plumber to call back in a timely fashion. He came by on a Sunday to disengage the unit and came back yesterday to beautifully install a new unit. He's extremely friendly, knowledgeable and I wouldn't hesitate to call upon again for my next home related plumbing project. I highly recommend him for anyone looking for a reliable plumber.

Matt J.

We had purchased a whole house filter from Amazon.com and we had intended to install it ourselves. Ounce we started thinking more about it we realized we needed some help.

Our first try was to hire a local handyman but his installation was pretty bad. The system leaked and was done with crap PVC pipe.

After that we were stuck pretty bad because we had to turn off the water for the whole house at times which was very inconvenient.

We knew we needed a plumber so we started browsing through Yelp for plumbers. We are in Fairfax but when I saw the listing for Payless plumbers in Richmond I thought give it a try. We gave them a call and at first they said they were all booked up. But by the time we got off the phone they said they would try to shift other customers around. They called back shortly and were able to come out that very day.

They installed the filter very professionally for a reasonable amount of money and it works great.

Koonlan L.

We found Payless Plumbing through the TheHomeFixers.com website. Clint Baker responded very quickly to our call for a local plumber in our area. We needed a new water heater. That was in January. We did not act on it immediately because the old water heater was still working & didn't seem to be leaking. By the time we decided to work with him two months later, his price has gone up by $200 as he has gotten very busy by then.

We made an appointment with Clint to start work one week ahead but he found out he was double-booked a day before the appointment. He had to juggle his schedule and was able to keep our appt with us. He arrived on time on schedule with a new water heater, unloaded the water heater and immediately started draining the water heater with a garden hose he had brought along. While the water heater was draining, he went out to get parts and said he would be back soon. When he came back, the water heater was still draining and he said it should have been stopped by then as it was only a 40-gal tank and should not have taken so long. It so happened that the water to the house was not completely shut off - my hubby's fault - he didn't shut it off tight enough. After that was fixed, the water heater was finally empty.

Clint said he didn't have his regular truck with him on that day, so he ended up going to the plumbing store two more times for more supplies - he found out his portable acetylene tank was empty for soldering, then he didn't have the correct length of stainless steel hose connections. The hoses were too long and we asked him to change them to fit the proper size. Clint was graceful enough and he went back to the same plumbing store for exchanges. Thank goodness we live very close to all kinds of hardware stores.

We like Clint and Payless Plumbing and will do business with him again. We would have given him 5 stars if he had come better prepared with proper spare parts. His prices are quite reasonable and he is easy to work with. We mainly corresponded with him by email and cell phone.

Elizabeth G.

Talk about door to door service. His office is right around the corner from the house I and restoring, so he going to get my repeat business forever. I hired him to work on damaged pipes and dry wall in the bathroom when he noticed something was wrong with the water heater in the Kitchen. The sleeve was incorrect on for the heater installed and was leaking CO2! When he went to fix the sleeved we noticed a breach in the actual heater from a bolt used to fasten incorrect sleeveing. The whole thing had to be replaced and I had a tenant waiting to move in!! He helped me get a good water heater while helping me keep the cost down from this unexpected expense. He took care of me to the best of his ability and made the house safe. What else can you ask for? Thank Clint!!

Robert H.

Payless was sent out by our warranty company to look at our water heater which was not working and was leaking. Payless made sure to get a tech out the same day we called the warranty company. Cliff showed up on time, evaluate the situation, explained what was needed and what would be covered by the warranty company and what was not, but was necessary to bring the installation up to code (if you have had your water heater for a while, it is a sure thing that code changes will require some additional work. Cliff had to leave to go pick up a replacement water heater but assured me he would be back to get us up and running that day/night. He did great work, was very courteous, careful (the old water heater had some remaining leakage in the unit which would drip out as it was moved. He cleaned up after himself, and did a very good job explaining what had to be done and why, and how the new system worked. We had another one replaced at a rental unit last year by another company which was not done nearly as well.

Mark D.

AMAZING!! Clint and his team did an outstanding job. I had some major sewer line work which required installing a new clean out and repipe (pipe-burst) my sewer line. Clint not only showed-up (on time) to inspect my line and give me a quote but, he also ran his snake - free of charge - and cleaned out some roots he found during his inspection. Who does that?? I contacted 5 additional plumbers, but none of them provided me with the outstanding customer service Payless Plumbing and Sewers did. I still have additional plumbing needs which I plan to deal with by Summer and its a relief to know I have a excellent plumber to contact to tackle this job. If you are in need of a plumber I would absolutely recommend contacting Payless Plumbing and Sewers and speak to Clint. He's the owner. Good guy and incredibly helpful. You won't go wrong.

david c.

We had some draining issues with our rental property. I called a few plumbers but they were all booked. Clint was able to make it to our property at night to fix the draining issue.

Jessica R.

These guys are AMAZING. I originally hired them because they were recommended by my home warranty company for our water heater replacement. They went above and beyond to install our new water heater correctly and up to code--Clint also inspected all of our plumbing by going into the crawl space to make sure the water heater was our actual issue. The old plumbing was also done incorrectly and they fixed this while they were here. They even built out a whole new compartment for the water heater (dry wall, vents, etc). I cannot say enough good things about Clint and Damien!

They are also very good at small projects like building garage shelves and a workbench (which they volunteered to do after I asked if they might be able to). They worked late at night to complete this project before my fiance came home (surprise for his birthday).

They are experts in their field. Highly recommend.