Paul's Plumbing Service

Shirley B.

5 days prior to Christmas last year, our gas water-heater failed. Paul promptly answered & dispatched help right away. 'T.R. arrived on time, was personable, & mostly importantly, his thorough repair of our water-heater will add years to it's useful life before needing to be replaced --- saving us a lot of money.

Gary G.

Pauls Plumbing saved the house. Having multiple failures of the water pipe system, plumber Keith did not quit and and replaced the failing copper pipe with new PEX thru out 4 levels of the home. For value, price and exceptional service, this firm is the first call to make for any plumbing need you may have.
I was able to do some of the deconstruction work my self and saved hundreds of dollars in labor cost. My plumber since 1988.

Charles B.

Paul's Plumbing has done multiple repairs, drain snaking, and just recently did a full replacement of the very old plumbing in the house we rent. They conducted their work with great care and significantly improved the plumbing system in our house. We will continue to go back to Paul's for our plumbing needs.

Vic V.

A long, long time ago in an alternate universe far, far away, our landlord gave a few drug addicts a job installing our kitchen sink.

Flash ahead 10 years to the day the house became our own. Since then, we knew it was only a matter of time until the drug induced plumbing inspiration would collapse in a disaster of Noah's flood proportions.

That day, or that weekend night actually, was last night when our faucet supply valve failed. 6AM Sunday morning we woke up to a flooded kitchen, warped floor and all.

With 9 women sharing our huge house we couldn't wait until Monday morning. We had to shut off water to the entire 4 floors to stop the leak.

By chance we saw the great reviews for Paul's Plumbing first on Yelp and an online yellow pages. We noted right away they welcomed the emergency calls even on a Sunday morning.

Shortly after talking with the answering service, plumber Tim called us back. He did a ""triage"" on the phone trying to save us money from the very first. Once we determined that our job couldn't wait, he set an appointment and was right on time.

The truth is, Sunday plumbing runs double-time, just short of $200 an hour. I won't kid you.

These guys are experienced professionals and had we not owned the meth-addicted plumbing from hell, I know they would have been out of here in 30 minutes.

I had such confidence in their work those first few minutes, and they were so quick, we had them completely rebuild all the plumbing. It was finished to perfection.

In the end they gave us a really fair price for a huge amount of work.

Plumber Tim left us with his personal cell number just in case we ever had another after hours emergency when the answering service was closed.

It is so nice to know Tim is now ""our"" plumber and we can safely call on him or the other guys at Paul's to rescue us!

We give Paul's Plumbing our confident recommendation. I believe they will take care of you as well as they did us.

Scott H.

I had broken water pipes from the recent cold snap, a busy time for all plumbers. I called after noon and they were here by 3:45. The guy they sent was pleasant and he did the repairs quickly and competently. I will be using them again.

Jeff B.

Paul's boys showed up, said they were off to get some parts and would be right back... called me and said they weren't gonna do the job. Glad they were honest about their inability but could you have told me that to my face. Glad I took work off for that...

In response to your incredibly rude lie


Whoa pal, I did not whine and complain. I did not realize you were a liar and also incapable of doing the work you said could be accomplished. Also, hypothetically in another world where an alternate version of me whines and complains, even if I did such a thing your response should go something like this.

""The job which you asked us to do was evaluated by our guys and based upon the situation we gave you honest feed back and chose not to take it on, I am sorry we could not accommodate and I hope you find a someone to get the work done""

Paul, if you would just own up to the truth you would have easily put this to bed, and you would sleep better at night. I wish the best moving forward.

Eric B.

Paul was not my first call, but he will be next time. He got over to our place within 4 hours and saved the day. He is very knowledgeable and spent time walking me through the issue. Our shower valve is replaced and working great.

He charged $150 plus parts for the job which I thought was reasonable.

John Y.

Please Avoid Paul's Plumbing Service

My whole problem with Paul's plumbing service started after I got a quote over the phone ($150/hour +parts), from his partner in crime ""Josh"", which did not at all represent the final bill: $3200 for about 5 person hours (~$600/hour), abject refusal to itemize parts or labor, absolute refusal to put any sort of warranty in writing.

When challenged, Paul will completely ignore the word ""quote"" or even acknowledge that one was given over the phone, only reference the ""bid"" that he gives you in person and then mansplain to you that the ""bid"" is the actual total amount due at the end of the con-job regardless of how long ... or ... in my case extremely short ... the time it takes to do said job. To be clear, there were two people on site, but only one of those people actually did any work .. and, to save money, I personally dug the hole in my front yard which allowed them access to the water main ... as for parts, a plastic tube and fittings ... maybe $100?
In the end, I complained to Paul that the final price was unfair and that my wife and I felt that he took advantage of us. He was completely unremorseful and took it upon himself to defend his actions by mansplaining the fact that we should have known the difference between ""repair or service work"" and a bid (which we were presented after he arrived ... without telling us that there was any difference at all).

- Please avoid Paul's plumbing service
- Do not sign a ""bid"" after you have been given a quote

If I had known what I know now, I would have chased him off of my property with a big stick (with dog shi* on the end of it).

Paul will look you in the eye and tell you ""Yelp Loves Me"" -- direct quote. I hope this review puts a dent in that (as he did our bank account) and I hope Yelp loves you just a little bit less today, Paul. ... and you can quote me on that.

Sue G.

If you want an extremely high-priced plumber ($160/hour) who charges the same rate for one plumber, as he does for 2; then Paul is your guy! When I questioned him on that, he said, ""well....that's just what I do."" I told him I did not think that was a fair justification to billing his customers (repeat customers at that), and he again told me that that is the way he bills.

I originally hired Paul's team to do the plumbing on my kitchen remodel (& they were great). I was very happy with Ben so I used them again for a minor bathroom drain issue. There was ONE guy on the more recent drain repair job, but I was charged as if there were two.

After calling around, the average hourly plumber's rate range in Portland seems to be $90-120/hour.

Based on feeling like I was robbed, I would never refer him to anyone.

Kim M.

Thank you Paul and Josh for coming so quickly to install the water line for my new fridge. I can not thank you enough for identifying the rotton pipe and fixing things to the way they ahould be! I have always felt comfortable and confident in the work that you have done for me over the years and appreciate your honesty and integrity! I will continue to recommend you to family and friends who are looking for plumbing work!