Paul's Heating & Air

Nalini C.

These guys came to fix plumbing issues related to our dryer. They did a sad job. They didn't even turn the unit on after working on it to see if it works. They charged us a hefty amount. We had to call another company to get the issue straightened. We will never go back to these guys.

Kelly S.

I called them Thursday afternoon in a panic because the A/C kept tripping the breaker. They promised to come the next day between 12-5 pm. Got a head's up e-mail and phone call at 2:30. Problem fixed quickly and professionally. Pleasant and professional technicians. Thank you! I was so worried about facing the weekend heat wave without relief.

Catherine H.

Paul's plumbing installed an AC system 7 years ago, and up until about 1 1/2 years ago worked fine. Since then the system has had multiple problems costing me a lot of money. Paul's plumbing recognized that the system was a lemon and that the manufacturing company was slowly going out of business and unresponsive to Paul's for replacements. After negotiating with Paul's, they replaced my whole AC system and included a new furnace at a cut rate. I appreciated that Paul's negotiated a deal with me and took care of our problem.

Suzanne L.

The manager reached out to me after my previous Yelp posting on 1-19-16 regarding the ""bill by the job not by the hour"" complaint. After careful review, the manager granted me a refund of $200 to bring my bill within the original quoted amount. Thank you.

Morgan H.

Big James came to my house and was so pleasant and accommodating, he had our furnace fixed in no time. Great work at a fair price.

Andrew H.

My shower head was leaking and they came out and fixed it. The technician was friendly and on time. I would use them again.

Jackie S.

Reno, NV
I contacted Paul's for some plumbing work on my home. When Thomas came out he was very nice, he seem to take care of things however, I later found out that what he said he fixed was actually not fixed at all and once again I had water pouring into our home due to a broken hose bib that Thomas said he had replaced. I have since called and texted several times and have gotten no response. I paid Paul's $1480 for the work Thomas did on my home however, stupid me, I trusted that things were done right and that Thomas was going to come back and finish the other things he said he would do. Since then, I have actually been charged over $1600 to my credit card and received a new invoice which doesn't make sense because the invoice I first got said the rate would be $1480 ""flat rate"" which included any additional parts needed. I did not expect this out of Thomas as he seemed to be so nice and accommodating nor did I expect this from Paul's plumbing. I feel stupid and too trusting that I paid them without checking that everything was OK and prior to the job actually being finished. I will be disputing the charge on my credit card, will file a complaint with the contractors board and will never hire Paul's plumbing again. To everyone out there who reads this...please beware of this company. Make sure that when you sign the invoice they hand you the receipt right then and there so that they can not add things once you have signed, such as ""estimate"" at a later time, prior to them mailing the invoice to you. This will help prevent them from charging your credit card at a later time,more than what you agreed to. also, make sure the work has been properly completed before you pay them. Do not trust their kindness act they put on to get you to trust them.

Lisa E.

Whenever we have any issues we call Paul's. They're always efficient, courteous, willing to help with anything we need and they're always on time.

Tim H.

Paul's Plumbing made the misunderstanding good. I will continue to use them for all my pluming and heating AC problems. They do good work and have proven to make good on their word.

Kevin S.

The staff showed up on time and were friendly. I called them out for some maintenance I needed on the faucet gaskets in each shower that were getting worn, and starting to leak. Added on a couple sink drain repairs while they were here. Price was in line with other plumbers we have had over the last few years. No crack was offered or observed during said services. Will use again.