Paul Stein Plumbing

Cathy O.

Very rude when they returned my call. They acted like they were doing me a favor. Terrible customer service. I understand your company may be in demand but it doesn't give you the right to be nasty.

Jim G.

We were referred to Paul Stein Plumbing through a friend. After identifying a problem, within 60 minutes Arnoldo was at our home--well after his work day! He was unbelievably efficient with his diagnosis of the problem, solving it, and then much to our surprise---cleaned the entire area! If we ever have any concerns -- there will be one call -- Paul Stein Plumbing to request Arnoldo. A crisis averted!

Nikki M.

this is the absolute worst ,unprofessional company I have ever dealt with. Not only did they put me off but when I politely called they promptly cancelled the service call . this happened on a Friday late afternoon after they said they would show up. their response was that their was more profitable work that they could do. they them hung up the phone on me.. Please do not use this company, you will probably get ripped off! mike j

Timothy E.

Horrible service, plumber that showed up clearly did not want to do the work. most unprofessional personal I have ever dealt with. There are many other options in this area, so don't waist your money

John D.

We have an older home on Marco that requires constant upkeep...which is fine with us. We have had 2 separate and exceptional experiences with Paul Stein Plumbing. Both times they were prompt, courteous, professional AND VERY reasonable from a cost standpoint. We could not be happier and will be thrilled to recommend Stein!

David O.

I would like to commend Paul Stein Plumbing ! They did an outstanding job servicing the plumbing in my master shower. We have older hardware that needed repair and they never gave up trying to resolve the issue as to replace them would have snowballed into an extensive whole tile re-haul. My shower never worked so well as it does now ! They are honest and competitively priced.

Julio G.

Horrible. any business that schedules an appointment window, has you wait two hours and no shows, clearly doesn't value their customers.

Stephanie A.

5 Stars for Honesty! Marco Plumbing stated that the dishwasher needed replaced and wanted to charge around $1000. I called and talked to John and he told me a rate for install that was 1/2 of what the previous company quoted. He also told me to contact All About Appliances and make sure the dishwasher really did need to be replaced. I call the appliance repair business and they were there the next day and fixed the dishwasher pump for a couple hundred dollars! Never used their services but they still helped immensely! Trying to fix something from Indiana makes it nice to know that there are people we can trust!

Sarah C.

Called to get a water pipe in a yard fixed for a customer of ours. When we hit the pipe they lost water to their house. I called this company and talked to the lady, she said """"i can't give you a ball park on when we will be out there"""" this was at 9 am. So i called at 12, same answer. Called at 4pm, same answer. Called at 6pm (because the homeowners havent been able to take a shower the whole day) and the lady put me on the phone with """"John"""". John yelled at me, laced me with cuss words, told me to **** off and find a other company, and said that """"we dont give times on when we come out, we get to it when we can, and of we can't than **** you find another company. So we found another company that came out immediately, was kind, and offered half the price as this """"stein"""" company. Moral of the story? Don't trust the first thing on google. This company will fall to the free market forces as soon as word gets around. And i see the other reviews online for them are terrible also. Glad i wasn't the only one to get cussed out by """"john"""" Since when is wanting to know what time your plumber will show up is a bad question? To this company, it's the worst question.

Tiffany S.

They came out twice to fix the same problem....left without doing anything other than flush the toilet 10 times. To make things worst...they actually charged me. I called to discuss the bill .....customer service was horrible. HE spoke over me at the very beginning and then became very belligerent. DO NOT USE.