Pass 2 Pay

Hendrik S.

We highly recommend James! He was reliable and trustworthy; and we plan to have him conduct our annual backflow test again next year.

Jay B.

Yearly BACKFLOW test competed by PASS 2 PAY. On time, courteous, professional and fastest test submission to the district/ copy to the customer and copy of the receipt right on site. Unlike others I used in past years. Will use again in 2024. Thanks again!

Theresa H.

James Kelly from Pass 2 Pay came out and performed the annual test on the backflow system at Chabad of Poway/Chai Preschool & Infant Center, my place of employment. When I contacted James for a quote, he was very responsive. He arrived a bit late, but he called prior to the appointment time to see if it okay to be late--it was. He was professional, courteous, and he and his business, Pass 2 Pay, do a great job at an affordable price, and I highly recommend them.

This is my 2nd year using Pass 2 Pay - overall, it was good responsive service by the owner, James Kelly. My additional feedback for the 2nd year is that when I called the office, I did not receive 5-Star, professional and courteous service. Perhaps, this is just a need for additional training. I believe with additional training, that this portion of the Pass 2 Pay business will be again be 5-Stars! I look forward to working with Pass 2 Pay again next year.

M M.

I contacted James after getting a notice to complete annual testing. He was responsive, quick to test my house, and provided a report and invoice via email. I will use him next year for the same test.

K S.

Solid installation and test. I felt it was above and beyond service and well priced. Highly recommended.

Anthony B.

They have the worst response of any company I have ever tried to do business with. I called several times for over 2 weeks to schedule an appointment. Each time I am told they will call me right back or within the day. I never hear back. Second time I called they had the excuse that they forgot to send the technician my phone number so that must be what happened. Then it was we will make sure he calls you back. The next time they were going to stay on the line to reach them but they couldn't get a hold of him since he was on a job. This last time was to let them know not to bother with an appointment. I understand they might be short handed and busy but to not even call or message your customer is just bad business.

Saul G.

I had a great experience with pass 2 pay. I highly recommend them. Prices was good and their response time and availability was the best.

Dan B.

I highly recommend Pass 2 Pay if you need to get your water inspected for the city of San Diego. James was so great throughout the whole process and really values his customers. He was so professional, very efficient, and made the entire process so easy. Plus, he has great prices. Thanks, James!

Sunana B.

James was terrific! He returned my call within the hour and explained the whole process and why it is required by San Diego. His communication was great and within a few days he was at our property and conducted the test. We received results that we passed and he sent the certificate onto the city! I highly recommend these guys. They are professional, efficient and took care of business.

Steven C.

Janes totally came through and went above and beyond my expectations. He came late a night and worked hard to fix my lack of water issue. He was very knowledgeable and took time to educate me. He is also a great person to get to know!