Pass 2 Pay

Kristy N.

....Pass 2 Pay has a fast and reliable response and did the annual backflow test for our system....Pass 2 Pay prices for this annual backflow test are affordable and within our ""annual"" budget, too! Keeping your prices affordable with your fast response is #1 reason why we continue to use Pass 2 Pay throughout the years, too! Thank you, James! : D

Tina S.

Pass 2 Pay provided outstanding customer services to my elderly sister in San Marcos, California. They responded quickly to her request for Backflow services. They were friendly, courteous and kind to my sister, and she thanks them from the bottom of her heart for all that they did to help her. I am writing this review with her as she is in her mid 70's.

They provided thorough documentation needed by the water company. Their pricing was very reasonable. We would highly recommend Pass 2 Pay Backflow services!

Hendrik S.

We highly recommend James! He was reliable and trustworthy; and we plan to have him conduct our annual backflow test again next year.

Jay B.

Yearly BACKFLOW test competed by PASS 2 PAY. On time, courteous, professional and fastest test submission to the district/ copy to the customer and copy of the receipt right on site. Unlike others I used in past years. Will use again in 2024. Thanks again!

Theresa H.

James Kelly from Pass 2 Pay came out and performed the annual test on the backflow system at Chabad of Poway/Chai Preschool & Infant Center, my place of employment. When I contacted James for a quote, he was very responsive. He arrived a bit late, but he called prior to the appointment time to see if it okay to be late--it was. He was professional, courteous, and he and his business, Pass 2 Pay, do a great job at an affordable price, and I highly recommend them.

This is my 2nd year using Pass 2 Pay - overall, it was good responsive service by the owner, James Kelly. My additional feedback for the 2nd year is that when I called the office, I did not receive 5-Star, professional and courteous service. Perhaps, this is just a need for additional training. I believe with additional training, that this portion of the Pass 2 Pay business will be again be 5-Stars! I look forward to working with Pass 2 Pay again next year.

M M.

I contacted James after getting a notice to complete annual testing. He was responsive, quick to test my house, and provided a report and invoice via email. I will use him next year for the same test.

K S.

Solid installation and test. I felt it was above and beyond service and well priced. Highly recommended.

Anthony B.

They have the worst response of any company I have ever tried to do business with. I called several times for over 2 weeks to schedule an appointment. Each time I am told they will call me right back or within the day. I never hear back. Second time I called they had the excuse that they forgot to send the technician my phone number so that must be what happened. Then it was we will make sure he calls you back. The next time they were going to stay on the line to reach them but they couldn't get a hold of him since he was on a job. This last time was to let them know not to bother with an appointment. I understand they might be short handed and busy but to not even call or message your customer is just bad business.

Saul G.

I had a great experience with pass 2 pay. I highly recommend them. Prices was good and their response time and availability was the best.

Dan B.

I highly recommend Pass 2 Pay if you need to get your water inspected for the city of San Diego. James was so great throughout the whole process and really values his customers. He was so professional, very efficient, and made the entire process so easy. Plus, he has great prices. Thanks, James!