Paschall Plumbing Heating Cooling

Raylene J.

My experience with Paschall Plumbing was the best! My first contact was extremely professional and efficient. I could tell they were invested in helping me out with a few plumbing repairs. They were able to come out in a couple of days and arrived at their appointed time. Bill spent time explaining what options I had to fix my problems. I was extremely pleased that he located and fixed the water leak in my yard. My experience with Paschall Plumbing was stellar, and I will be using them for all of my future plumbing, heating, and cooling needs. Good job!

Michelle B.

We had the unfortunate luck to have a home with shower heads that can't just be replaced with a turn and we needed a handheld shower head installed for my mother with dementia.

At the beginning of the pandemic, I messaged Paschall through Facebook and not only did they respond quickly but they also allowed me to send video and get a general idea for what we needed. We waited because at the time it wasn't urgent but after my mom broke her leg this February, we knew we could not put it off any longer.

I called and got a quick appointment and Matthew showed up on time. He was pleasant and FAST. The job was done and done well, in about 15 minutes AND it came in under estimate. Everything was completed quickly and better than expected. I thought perhaps we would be left with a small hole or something but it looks better than the original shower head did in its place.

I highly recommend and would use them again, hopefully with Matthew doing the job.

Sally S.

I thought people in the company were rude and not helpful after business was completed. I felt like an after thought. I would not recommend the company for that. Maybe I was asking too much for certain things. A friend of mine asked me who I would recommend to fix their plumbing problem and I told them not to use this company so they would not have the same experience as I did.

Toby R.

Was in need of a plumbing and heating company to fix things on an inspection report.
Mathew Teats and Davey Bell were outstanding technicians. They were friendly, professional and
Quick at doing an outstanding job. I also want to say that I don't know the owners however they seem
To train ALL their staff from the person who answers the phone to the techs that come out.
Thank you for outstanding service

A E.

My hot water heater would not light. Tech did something to the gas, charged me $129 and left. Less than an hour later the gas went out. Second call tried various things, left without fixing, $132. Third call looked at the pilot assembly, called the manufacturer and ordered a new part (on warranty) $132. Fourth call installed the replacement part. $132. Toal $525.
I have written the owners to question the charges, have been completley ignored.
If I could post without a star, Iwould.

MH S.

They do not guarantee their work. They came to fix the clog sink and next day it was the same way. I called them next day, they said they do not guarantee the clog fixing. My question is then what do pluming company guarantee?

Colleen M.

We have been using Paschall for over 15 years. The techs are always professional and knowledgeable. Big thanks to Matt T, he went above and beyond working in an extra tight space! Highly recommend!

Gaius G.

Got a quote for a water heater replacement. They want about $3800-$4200 for a gas tank type heater (Bradford White - 75 gal). Installation is simple - garage location in spot that has pre-existing tank already plumbed and wired.
This is an outrageous price.
People - the only way these guys get away with charging this amount is if we keep agreeing to overpay them.
We are not going to do business with them - we found someone else that was both reputable and professional that cost much less.

Michelle F.

Let me start by saying Paschall Plumbing is awesome....in case you only read the first sentence to get a feel for the review!
Plumbing issues are usually unexpected and something that needs to be taken care of asap. We had some issues with roots blocking our line, after a total of four visits from another company, the problem remained and simply did not go away. We needed a company that had a camera to inspect the line properly. I used Yelp of course to help my search and called about and decided on Pascall Plumbing, they were pleasant and were able to come almost right away. Matt came with the camera to inspect the line and very quickly and efficiently completed that task. He has many many years of experience, knew how the sewer lines ran in this neighborhood and was able to give us a quote to fix this problem. They were back in two days and completed the job in one day. When they left, very little trace anything had happened, the only indentation was caused from the large machine and only because the lawn was rain soaked. Excellent job all around, they came with all the proper equipment and most importantly the expertise and knowledge to do the job.
We will only use Paschall Plumbing company in the future and highly recommend them with no hesitation at all!

Sheryl B.

These guys are AWESOME! Matt came out today to stop a leaky toilet and Davey came out today to start up my swamp cooler! Both Matt and Davey are amazing, letting me know what needs to be done before they started and also informing me of what parts were needed and such during the repair and start up. I cannot say enough wonderful things about this company and their techs, and trust me when I say I have dealt with A LOT of plumbing/HVAC companies in the Reno-Sparks area and these guys are clearly the BEST! Thanks so much EVERYONE at Paschall's Plumbing! Keep up the great work!! :)