Paschal Air, Plumbing & Electric

Mark H.

Still the best and trustworthy A/C and Heating contractor. Serviceman Brien is great at what he does and didn't take long to find the problem. Brian like EZ (Ezekiel) were a great find for Big Bear and both are very professional and knowledgeable. I will recommend them to anyone needing service or repair. THANKS

Michael A.

Great experience, the owner Diel personally came out to help me with an insurance claim when my regular a/c company won't bother. Everyone at the company I worked with was very professional and prices were very reasonable, especially compared to my existing company I use. Needless to say, I will be using Big Bear going forward. Diel even told me that they were working on covering extended hours so they could better serve their clients.

Todd P.

Diel, Ezekiel, and the Big Bear crew were wonderful to deal with. Trustworthy and reliable with reasonable prices. Will definitely be using them for all of my HVAC needs.

Charles M.

Big Bear A/C and Heating is a great local company that I am happy to support and give my business to. They are not just about taking your money but about education as well. Very professional staff.

Uyen V.

I called for someone to come out to help on my AC after reading the reviews and recommendations from my neighbors. The lady on the phone was so rude. She treated me like I'm stupid and didn't listen to me when I described the problem. She ended up calling back to ask for more details because she's failed to listen the first time. All she was worried about communicating to me was there would be a $89 charge on diagnosis which is fine with me. She didn't give me a timeline either. Said I have to wait all day because I'm on a waiting list. I normally get a time frame like afternoon or morning waiting from any service company. I didn't like how she treated me so I went with another company.

Brad S.

Well I called them for a 2nd opinion on a HVAC replacement after reading all these glowing reviews. The woman on the phone was brusque and told me they would charge $89 for the visit which could be applied to any purchase. I was ok with that but just her attitude and tone of voice put me off from dealing with this company.

Randall T.

Called this morning to get thermostats installed and to troubleshoot why there was no power to the head unit down stairs. Called a handy man who came and looked at the unit and wanted to charge me $600 (400 to troubleshoot and 200 to install). Couldn't justify paying that much and handy man got upset so he left. Called big bear and they were very courteous on the phone and sent Brian within the hour. Brian looked at the unit and it was a $0.50 cent fuse that had blown out. He replaced it and installed my units for less than 1/3 the price the handy man was charging. Very please with the quick work Brian did. He was very informational and helpful. Giving this 5 stars and also keeping big bears phone number for any future issues. Happy customer

Laura W.

I highly recommend this company. Their pricing is fair and their service is great. The tech we've had, two different times for different issues, arrives on time, is extremely polite, respectful of keeping your home clean, knowledgeable and thorough in his work.

Dwayne W.

This is the best AC company I have ever dealt with. I have been using them for the past 5 years. They have replaced both of my units. I have had other companies come out and give me quotes but I always choose to go with Bear. They aren't the cheapest but they definitely save me money. I have had several issues with certain rooms being hot all the time while other parts of the house are ice cold. Bear looked at the situation and explained exactly how to fix it and gave a quote. He did the work and guess what ..... now all the rooms are the same temperature. He is awesome. HIGHLY recommend him.

Holly R.

There was a hot time at the ol' house last night! Our AC died. In AUGUST. In TEXAS. And it's HUMID. We managed to swim to the phone for help just after 9am and were placed on stand-by. With confident reassurance Tasha said someone would come see about us today at some point. So we opened the windows and huddled in front of the fan with a large bowl of lemons. This event clearly called for lemonade. Enough to fill the Jethro-pitcher.

The phone rang before we sliced the lemons! Big Bear Bryan arrived by 11am, replaced a part, waited for the inside temp to drop, and was done by 11:30. He was prompt, polite, professional, and a pleasant kind of guy.

Today we became lifetime customers of Big Bear. You should, too.