Pasadena Plumbing

Allen C.

Prompt and friendly service. I've used them repeatedly over the last few years and Never had an issue with the service at all.

L. G.

Mike at Pasadena Plumbing is a hard working and honest person who I have been fortunate enough to find. Over the years, Mike has cleared our lines, changed our water heater and helped trouble shoot while always offering his expertise and opinion for consideration rather than trying to outwit or take advantage of those of us who know nothing about plumbing.

I offer two examples of Mike's honesty and work ethic.

1- Once upon a time, we had bought and installed a water heater from Home Depot. It broke down about 4 years later. Both Home Depot & Mike had said a new part was needed (not stocked at HD) which we would have to wait to rec via delivery. The thought of no hot water for a week made for an easy decision..let's put a new one in.

Mike brought one and said he would personally see to it if anything should go wrong (unlike HD). As we were wrapping up installation, Mike asked if he wanted him to dispose of the water heater, which we of course were happy to agree to. The next day he phoned me asking when he can drop off a Home Depot gift card of over $700!! I did not understand what he was asking me, but he went on to explain that he took the tank to HD and they refunded him that amt as the 10 year warranty was still applicable. He could have easily kept the amount for himself, but his integrity and honesty are things that can't be matched.

2-We had some crazy back-up in our kitchen sink - nothing was draining even with the garbage disposal. He said he can come the next day to sort out, which I was thankful for. I sent him a pic and vid of the problem. 15 minutes later he called me and asked if I could try a few things. He walked me through a few steps and within 5 minutes the problem was fixed and the water was draining. I was super happy to see the results and knew I would no longer have to cancel dinner plans that evening or resort to washing dishes in a bathtub. Such a relief! When I asked him if I could pay him/he could bill me for his time, he kindly said, ""this is not a service call, take care.""

Mike is an exceptional professional and someone who maintains an incredible level of integrity and willingness to help, while putting people before profits which is rare these days it seems.

Call Mike, you won't be disappointed.

Silvana H.

I have been using Mike for about 20 years at my home in Pasadena. He has installed my tankless water heater, snaked my drain on a holiday, put in a clean out and put in new copper plumbing. He has helped all of my relatives and my clients, I feel confident referring him to everyone! He is very professional and his prices are reasonable for the area. Thank you Mike for your great work!

Blake W.

I have never been so disrespected by a professional service. Mike no-showed our appointment that we had booked a week in advance and hung up on me in the middle of my sentence when I called to ask if he was still going to show up to our appointment. Unprofessional and extremely condescending. Take your business elsewhere. He apparently went to the wrong door, didn't call us to confirm he was at the correct door, then left. When we called back to ask where he was, he said he was in Glendale and he left. When we tried to explain that he should have called us again to get the correct location instead of just leaving, he got an attitude and hung up. We've had this appointment for 5 days and he left after waiting 5 minutes. Incredibly unprofessional.

F G.

Excellent service. Mike came quickly and gave us a reasonable estimate and good recommendations about the kind of faucets that would work well in our bathroom. He came back the following day to install the faucets. He told us to check for possible leaks. We noticed that one of the faucets was leaking a little bit and he promptly came to fix it the following day. He was very punctual and courteous. We highly recommend Pasadena Plumbing.

Susan G.

Mike has been my go to plumber for ten years. I won't call anyone else. He has the expertise to fix a problem quickly and on the first call. The plumbing here works so great that I rarely see him any more - only to change fixtures! I wish all contractors were as conscientious. I'd give more stars if I could.

Dragon L.

Excellent service and very clean will definitely use again very professional I'm very happy overall they didn't install some low quality water heater I did the research and they installed a top brand

Shirley S.

In mid-January, I woke up with my toilet backed up and black sludge in my bathtub. I phoned a few friends who suggested that I could be dealing with a serious (and possibly costly) mainline issue. Of course, my friends had some ""handy"" pals that tinker with a bit of everything. They offered to send them over to take a look. For me, that's a big NO!! This is a job for Superman!!!!! So, I looked on the Nextdoor app and saw that Pasadena Plumbing came highly recommended by a host of neighbors. I called and Mike and his apprentice, Mark were at my door in about 30 minutes. It was late Friday afternoon. So, they did some troubleshooting, diagnosis and promised to return on Monday to fix the issue. Unfortunately, my 99 year old home did not have a clean out valve. Not an issue for Mike and Mark. On Monday, they showed up, installed a clean out valve, did the snake and discovered a larger issue. ROOTS in the main line!! Okay, I am not going to bore with ALL of the specifics. But I can tell you that after Mike worked his magic and after his Hydrojet guy, Juan worked his magic, I am on course to not having another main line problem for another 99 years. Side note: It took Juan several days to get to our home. (His business is thriving!) But I feel that he was definitely worth the wait. I'd like to add that I am confident that their pricing was fair, reasonable and a very good value. Mike, Mark and Juan were so kind and compassionate. I'm in my 60's and mom is in her 80's. We felt that we were in extremely good hands. I can say with confidence that I highly (i mean HIGHLY) recommend these guys.

Darryl T.

Mike's expertise in water heaters surprised me! I sent him a picture of the control valve and tank.
He knew what the problem was just from the pictures and saved my family and I from a night of not having hot water!
Mike of Pasadena Plumbing is definitely my go to guy!
The professionalism, courtesy and product knowledge deserves 10 stars!!
You can't go wrong with Pasadena Plumbing!
Thank you Mike

Judith H.

Lateral drain back up and was a mess on driveway. Mike came the same day and communicated he can come earlier than appt scheduled at last minute.
Mike was awesome. Diagnosed the problem, solved it quickly and gave an explanation. Also helpful advice. He was done in less than 15 minutes. Very grateful and appreciative as I feared the worst. Highly recommend.