Pasadena Plumbing

Barbara K.

My water heater wasn't working thus I had no hot water . I called Pasadena Plumbing this morning, explained the problem and Mike returned my call within 10 minutes. He was here within the hour and after explaining the problem and the cost of repair proceeded to replace the faulty part and have the water heater working in less than an hour!
Mike at Pasadena Plumbing was courteous, knowledgeable , efficient and his fee was fair.
I would feel very confident using Pasadena Plumbing for all plumbing needs in the future!

Elisa S.

If I could give this place zero stars I would... This mike guy could not be any ruder. If we are paying for a service I expect professional and courteous customer service. From the get go he was condescending and rude and behaved as if he was doing me a favor. Never calling this place again!

Oliver G.

I really needed someone to check on my plumbing quick. I had water backing up in my tub. I called the number and Mike called me back in less than 5 minutes. I informed him that I needed to pick up my kids in the afternoon so he showed up in less than an hour. Got the job done in 15 minutes cleaning out the main sewer line. Awesome work. Great guy! Very professional and courteous. Will use them again (but hopefully not too soon). Thanks Mike!

Mary K.

On early Labor Day morning at around 8:30AM, I called this company which advertises 24/7 Emergency services. My Rheem hot water heater (16 months old) had failed. Someone answered the phone and told me he had an employee who lived in my area, and would call me right back. One and one-half hours later, I called for a follow-up. No one answered the phone. Another fraudulent advertiser. I will avoid these people like the plague, and I will relate this incident to my friends.

Ben H.

Mike of Pasadena Plumbing went the extra mile and responded promptly to a water heater problem for my clients' at their new home, on a holiday weekend. He answered an early morning phone call, and fixed the issue that afternoon, so their hot water was up and running again. Greatly appreciated and highly recommended.

Bernard K.

Had an old water heater crap out on a Saturday night. Next day replaced the thermocouple, went to re-light, pilot wouldn't stay lit. Called Michael at Pasadena Plumbing asking him to return my call on Monday. On Monday, early, got my phone call.
I explained the situation, he said he'd come out but he was really packed that day. Despite his crazy schedule and the holiday week, he comes by, gives a great quote, picked it up, delivered, installed, cleaned up everything, and left, like he was Santa's elf or something.
Great job, on time, excellent service, great price, and Mike left my family knowing we had ease and professionalism on our side.

Michael B.

Top notch plumber and totally honest guy. This is the second time I've had to call Mike for a repair. This last time, he came out and fixed my problem the same day I called, but because a complete fix required me to order a part, he didn't charge me until he came back and completed the repair. When's the last time that happened for you with a repairman? Unbelievable. In the meantime, he gave me an easy work-around. I'll never call another plumber. He's the only guy you should call.

David F.

We had a sewage backup in our 1927 Pasadena home. Mike was very cordial and business-like on the phone and he came out very quickly after I called. He was accurate in his assessment of the problem, and guessing where the main sewage line was.

The next morning he brought out his crew promptly at 8am. They did the work quickly, cleanly, and correctly, communicated effectively and were friendly and helpful as well. And they were careful in preserving existing plants and lawn (ancient sewage outflow main had to be located ( more than 4 feet down), dug out, and a cleanout installed before they could find and eliminate the roots blockage. Three hours to do the job. That was very quick, indeed.

Clearly they are very experienced and professional. The price was right, in fact a good deal less than their cautionary estimate, and on par with a similar job I had to do some years ago at another location (which took a lot longer!)

Good people, good work, fair price, that's great!

Renee O.

They installed a dishwasher and did a good job I believe. They were very professional. But the reason I'm giving them three stars is for two things: 1). I got a quote on something else which seemed pretty high, and 2). he refused to work on this newer plumbing material under our house cause it was not copper. But overall, they are professional and seem to have good quality work, but I only used them once for a dishwasher install. So I can't speak with complete reliability in these things since I only used them once.

Becky P.

I just called to try to get a quote and ""Mike"" (or whatever his name was) was not only condescending but showed poor customer service skills. I was ready to give him my business and that call was all I needed to ""click"" say ""good-bye""! If that's the service you get over the phone I do not want to figure out what the actual service would look like.