Partners Plumbing

Azure B.

At 3:30 AM Saturday morning I called an issue with the pipes backing up. Diego showed up first thing that same day to help. Unfortunately I live in a condo that shares pipes and everything must be approved through the HOA. Despite those hurdles, he was able to get our units operational until a permanent fix was authorized and coordinated. I very much appreciate all his hard work and exceptional attitude. He kept everyone informed on the situation and had no problems answering everyone's questions. Super happy he was the person to handle all of it from start to finish.

Anand H.

Mike from Partners Plumbing did a great job quickly replacing the water valve to our condo. He had come a previous time to replace a water valve beneath our kitchen sink and did a great job then as well. Mike was quick with the valve replacement and very courteous. After working with Mike and Partners Plumbing twice recently for two different issues, I highly recommend them to anyone who needs plumbing services.

Eric I.

Luke spent all day and did a good job.
I haven't used my hot water for a month.
It's cooler now...so I'm liking the hot water again.
Thanks Luke!!

Sharon B.

I called our Property Manager about a reflux into my bathtub and a slow draining kitchen sink. They sent Partners Plumbing. Jacob came and took care of everything. He was so nice, knowledgeable, professional, friendly, respectful, efficient and took care of everything with ease. He did a great job and it was a pleasure having him. Thank you so much for helping me Jacob!!!

Lisa P.

I called on a Monday to request a service appointment for a leak in the garage ceiling. I had an appointment for Thursday. They came out and said they have protocols and I need to hire an asbestos company first before they cut into the drywall.
I asked Bryan the tech, why they wouldn't have told me that before they came out? If another trade needs to do work before you, why wouldn't you tell me that on Monday? This is not an old property. I've had multiple plumbers out before and this is the first time Ive heard of such a protocol. It's not the protocol I'm irritated with but this company let my leak go on for 4 days only to come out to tell me they can't touch it before their required asbestos testing. Then he wanted to charge me $185. They didn't tell me about the service charge when I was on the phone making an appointment either. Maybe they should try communicating requirements before setting up appointments?!
The technician was completely rude and short. This is by far the worst company I've dealt with in years.

andre t.

Honestly i hate when I have to deal with plumbing issues because after plumbers leave it's a huge mess that is left BUT for once in my life I couldn't be happier that Luke came out and was our tech who assisted us with a leak he was so friendly and on top of it at the end he cleaned everything up and left it even cleaner than before he got here. I would only request for Luke ever again and he has a customer for life!

Ray V.

On Sunday Morning our kitchen was flooded, called several plumbers including our family one, and only a few called back.

Jacob at Partners showed up Sunday afternoon helped me determine it was a slab leak and gave us advice on how to survive until insurance came in.

Thank for your showing up Partners (Yes there was a pretty hefty fee but it was a Sunday after all)

T L.

I really like Partners Plumbing. They are super responsive and very respectful. I've had work done by them a couple times. The other day I had some work done by Luke (highly recommend this plumber) and I was worried that I still had a leak. I called and talk to Frances (very friendly). I voiced my concerns and she had a plumber out here within in an hour to check on it! It ended being nothing - clearly I don't know piping :-) . The plumber took the time to show me where the work was done. It was ok and not leaking. I fell really good that I had Jimi & Ian stop by to put my mind at ease. I highly recommend Partners Plumbing.

Gloria R.

Not sure who they knew in the HOA to get a referral but would not recommend. Rarely do I give bad reviews, but this is warranted. hopefully it will make them take a look at their customer service. Waited four hours for service window of 1 to 4 p. no call no show... tech called at 6:04 p to say he was there ..would definitely not trust them to work on my leak if this is their MO.

Barbara R.

There are still companies that care about customer service !! Partners (Jacob) and crew ,
We're great from communicating, scheduling, to he great labor !! The crew very clean and organized , I highly recommend Partners , truly a good team !! 2/27thru 3/2/23