Partners Plumbing

Jane D.

Best Plumbing Service in the industry.
Reasonable in price. Quality work. Their reputation is outstanding.

David H.

Going out of my way to do this review. Beyond excellent service provided by Steve Dustman and his apprentice Jeff. They did an amazing job and left the yard the had to dig up looking better than ebfore they started! Highest rating!!

Mark A.

3 stars because I am very conflicted in how I feel about ""Partners Plumbing"".

I called them because the water in my shower was lukewarm at best. The plumber spent 5-10 min in my apt before deciding that my water heater needed to be replaced. It was pretty old but had no previous issues. I was quoted $1400 dollars.

After the plumber left (before I replaced the water heater), I noticed that the sink and dishwater water was still able to heat up so I was confused. I spoke to one of the plumbers before they started the replacement process and, with no investigation, he said I probably needed to replace the shower cartridge as well. I had them start with replacing the water heater. The replacement was done nicely, quickly, and competently (I hope).

The problem was the shower was still lukewarm. When I called them again, ""Partners Plumbing"" told me my shower cartridge needed to be replaced and they quoted me $350 (which the manager told me was a discount). At this point, I was not going to pay when they did not seem to be investigating the problem. They only seemed interested in charging me to replace items in my apt. I told them the shower was brand-new, it was installed 3 months ago, why would a brand new shower cartridge need to be replaced?!? The manager didn't have a good answer.

I did my own investigation and figured out the scald guard on my shower was set too cold. That was it. Easy fix. Did it myself.

Nice guys, and (I think) the water heater replacement was done well but not sure if it was necessary and it did not fix my problem.

DelishDotCom S.

I have worked with many plumbers over the years, and Partners is by far the best. Not kidding. I think they only do work for HOAs, so not sure if they're available for other ""side calls"".
I have worked mostly with Kevin, and he is very professional, responsive and helpful.

We have had them bid on numerous projects, against other plumbers. Their bids are always reasonable and more to the point on whatever repair needs to occur. Board members have chosen them as their primary plumber for their communities, based on service, communication, quality, price,etc. Thanks!!

Scott E.

This is one that should drive homeowners mad. The HOA recommended this plumber and I used them. Tech guy specifically said to me $150 for the call and $30 for the part. I repeated ""$180"". Him: ""Yes"".

Him, later, while I'm paying the bill by cc on his phone: it's $185. Me: thought you said $180. Him: No, $185.

I temporarily forgot that almost everyone doing home services is trying to rip me off. Lost my head for a minute.

The guy has his $5, and now you know.

I hate doing this to people - but they incriminate themselves.

Joyce W.

I really really really want to give 5-stars, because I really think Parker was so awesome and he did a two-persons job all by himself. He was very professional and knowledgeable! He was very detailed in explaining the plumbing issues, what needed to be done and along with the estimated pricing, which I was fine with. What I'm NOT ok with, was that they charge $150 for each service call regardless if they do anything. It felt like they take advantage of this, because there will be circumstances that may prevent the repairs to be done at the time of the initial visit.

The reason for the missing 3-stars is because the first person that came out to my place, his name was Steve, he was literally there for maybe about 10 minutes... it was more or less just a very brief consultation, rather then an actual service call, because he didn't really do anything. Long story short, there was a leak that accumulated and went through the bathroom floor and into my garage's ceiling. And to be fair, he did mentioned that the ceiling needed to be open up in order for him to figure out the problem.... I'm not a plumber, so I wouldn't really know what to do and/or what questions to ask. I just felt that I was left hanging in the dark and feeling belittled; He didn't want to waste his time, because as if I had inconvenience him and his time.

So after working with my HOA for proper ceiling /wall mold removal... That's when they sent Parker; he found out the root cause for the leakage/problem and did the repairs. Again, 5-stars A+++ for his professionalism and workmanship.

Please be aware that they charge $150 for each service call regardless if they actually do anything. Again, I think it's fair to have to pay their service call, if they actually did repair work; But It is unreasonable charge, if no work was performed. Also I had used partner's plumbing because of my HOA, and so they are around my neighborhood frequently.

In summary, if you know exactly what type of plumbing issue you have and that the plumbing issue is completely exposed; then I think they would do the job and get the repairs work done. If not, then you might want to just use another plumbing company that will provide a free consultation visit and/or that the first service call fees would go towards the actual repair service.

Lupe B.

I have never written a review before. Unfortunately, I feel the need to because I don't want anyone else to fall victim to these crooks.
A toilet and installation for $580 is incredibly excessive. However, to then charge over $500 for a ""closet flange"" and installation is highway robbery. Taking advantage of a mother with her children while her husband is at work is deplorable. I am so disturbed by your company's practice I can't even go any further.
I hope whoever reads this thinks twice before using these guys.
The installer did give us a break on the ""closet flange"" to $442 in the end. What a guy.
Don't use these crooks

Mike D.

A great BIG THANKS to William and Parker from Partners Plumbing for solving my plumbing problems. True professionals who know what they're doing. Five Star Service - thanks again guys! Mike Didelot

Mike P.

Excellent customer service experience from Partners Plumbing. Arrived 15 minutes BEFORE my time frame started. Cleared the stoppage and cleaned up immaculately. Robert was a personable and professional technician. Just a great job all around. Highly recommend these guys.

Frank M.

I oversee the operation for a portfolio of homeowners associations and have had the opportunity to work with Partners Plumbing at a condominium association I oversee. We have had several pinhole and slab leaks which Partners has come in and addressed. They're response time is amazing and the communication and friendliness is the best. I do not have enough good things to say about Kevin and the rest of the team. They keep you up to date, pricing is fair and they are good at what they do. I'm extremely grateful to have the opportunity to work for this company and appreciate how much ownership they take over every leak they are called out to address. Many thanks Partners Plumbing!