Parobek Plumbing & Air Conditioning

Ed S.

We bought our house out here in 2019, and it was built in 2006. Not too old, but not too young, either. We've been doing a lot of work on things here and there, and a lot of things that we've fixed seem to have been fixed before by an uncle who "knows how to fix stuff".

Our heat pump system was in that kind of state. Before we bought the home, we asked that the owners repair the system, and they fixed it just enough to make it seem ok. Last summer, we had ridiculously high electric bills, but since I felt cold air coming out of the vents, I thought that this was just how it worked.

Just after that cold snap in December, out heat pump stopped making heat. I called Parobek, and they sent someone out in a couple of hours. The tech looked at the system, and found that there was a coolant leak in the attic. He quoted me several different options, ranging from repairing the leak and recharging the system, to replacing the leaking part with a new one, or simply replacing the system. Due to the age of the system and my concern that spending a lot of money on a repair might just mean that something else breaks as soon as Summer started, I opted to order an entire new system, although I wasn't pressured to make this choice. They would have been perfectly happy to repair my system for a much lower cost.

The price was a lot to absorb, but they worked with me on a plan where I paid half in cash and financed the rest at a favorable interest rate. They even worked with me on an extra expense with my ducting that we thought might be repairable but ultimately wasn't. They gave me time to get the money for this extra cost after the installation was completed, and I made two payments to them later on.

The new system is simply amazing. I'm kind of a data geek, so I know exactly how my old system and the new one compare - and I got the cheapest system that Parobek offered.

The old system consumed 4.5kW while it was on, and it could cool my home around 3 degrees per hour at 85 degrees outside temperature. At 95 degrees outside, it would only cool 1 degree per hour, taking the self-heating of the home into account. At 100 degrees, the heat pump could only maintain the temperature in the home, and at temperatures higher than that, it could only slow down the home's self heating.

The new system only consumes 2.9kW to run, and it cools the home at a fast 9 degrees per hour at 85 degrees outside temperature. I haven't had a chance to see what it does at 100 degrees, but that temperature drop seems to be flat at every temperature that I've tested it at. I suspect that my cooling bill will be MUCH cheaper this summer, and my home more comfortable. The installers even fixed the issue in my home where some vents had high air flow and some barely did anything. Everything is balanced now. For the first time that I've lived in the home, my home theater room is actually comfortable.

While they were doing the work, they mentioned that the blown-in insulation in my attic was in bad shape. That's certainly true, as it wasn't deep enough to even cover the joists. I think that I only had about two inches of insulation. They quoted me a price, which seemed a bit high, so I looked into blowing it in myself since it didn't look like that difficult of a job. I priced it out from Home Depot, and it ended up being around the same cost as what Parobek offered. I hired them to do this, too.

The difference with the new insulation was more than I'd expected. I mean, I know that insulation is important, but I guess I didn't realize just how much of an effect that it had. I think that they may have overestimated how much insulation that they needed on my quote, because they blew in a LOT of insulation. It's like waist high. If I had done it myself, it wouldn't have had as much coverage. I instantly saw a huge difference in how the temperature in my home varied over the course of a day. It just sits at the same temperature, whatever I set the thermostat to, without any equipment running.

I have nothing but good things to say about everyone who worked on my home, from the initial tech who came out to repair my system, to the sales team, and the installers. Everyone was very professional. I've spent a lot of money with them over the last few months, but now I'm confident that I'll have many years of comfort and lower electric bills. I'm a very satisfied customer.

K J.

START WITH PAROBEK FOR ALL PLUMBING NEEDS! I have used them for many years for plumbing. I must say they always did things right! They even had to followup on other plumber mistakes. Never a bad experience and highly recommend.

Lisa L.

Great service. Thank you Nicolas Clayson!
Parobek is always friendly and professional.

terry m.

Used Parobek to install a Rinnai tankless water heater. Ever since the install the hot water would cut off mid shower. NOT FUN. They came out several times and could not identify the problem, told me to call Rinnai. Called Rinnai and they recommended a Rinnai specialist. AAA auger came out to fix what Parobek could never identify, and they explained that unit was never set properly by Parobek from the beginning, (something about dip switches) additionally they never installed a drain hose which could cause condensation back up and short circuit the unit. I've used Parobek for other issues like drain clogs and they did fine but I would definitely not recommend them for installing water heaters. I spent a fortune for the install and just spent an additional $350 to get it fixed. The only reason they are not getting a 1 star is because they have done successful drain clogs in the past.

Eugene C.

Not happy with them at all. They installed a small steel grease trap in a cafe in Cedar Creek less than five years ago charging $1600. Recently the tank has developed severe leaks due to corrosion. They should have installed a plastic trap that wouldn't corrode, in the first place. I called and an agent came to look and take pictures, then told me they could replace it with a plastic one for another $1600, or if I provide the trap, $1000. No thanks! I can get a plastic trap online for around $400 and install it myself or get another plumber to install it--probably about a two hour job. $500 per hour seems a little excessive.----Gene C.

Marty E.

Paronek services our water softens and also inspects our HVAC system. We feel that their expertise is worth the cost. The reps kept us very well informed

Tammie G.

Had my first annual check-up today. I had to have refrigerant added several months ago, before I realized Parobek did HVAC. Found problem that was probably what caused system to shut down the first time. Glad Eugene was so thorough.

Barbara L.

You can rely on Parobek to give an honest quote, be on time and clean up nicely after the work is done.
We have used Parobek for plumbing and HVAC issues on our home and rental properties and are always satisfied with the results. Very knowledgeable and friendly folks. Highly recommend Parobek....they're on my speed dial!

Kelli B.

The first cold front of the season and on a Saturday, thank you Parobek for a quick response to our heater not coming on, and a special thank you to your tech Eugene for his professional and friendly care. Eugene was extremely helpful, explained everything in depth, and got the heat working quickly. We would highly recommend Parobek and Eugene and we look forward to partnering with them for future preventative measures.

Sincerely,

The Boyers.

Tristan J.

Great and friendly service! Affordable prices and they gave us several payment options to choose from! If you're looking to replace your HVAC System and you're in the Bastrop area, this is the company to go to!