Parley's PPM Plumbing, Heating & Air Conditioning

Mason P.

Parelys was fast, reliable, and fairly priced. My furnace and ac were super old and ready to be replaced. They sent Roger out to give me a quote and he explained what was going on with my old system and didn't try giving me any run arounds. Got my furnace and ac replaced the next day in a timely manner.

Jennifer S.

Great communication. They give you the first available appointment, arrive on time and, in the event their previous appointment finishes early, they call you to see if you are available a little earlier.

Ellery diagnosed and repaired the problem very quickly. ""Knowledgeable"" is a soft term for this group. They are ""Experts!"" Thanks, PPM!

David B.

These guys do a good job. One thing I really like about them is that they quickly fix issues with any of their work. I had them do the plumbing for a bathroom remodel and after they left one of the pipes had a minor leak. They came out the next day to fix it. I like that they stand by their work.

As with all businesses, the different techs have different skill sets. I think Ellery is the best plumbing tech. He goes out of his way to make things look neat and clean.

Allen S.

I called on PPM to fix a leaky bath tub. Colin was my super hero. He removed the broken threads, replaced the plug and sealed it up in record time. I am very pleased with PPM and recommend them for any plumbing, heating or air conditioning jobs. Thank you!

Aaron K.

I was dumb enough to call PPM to do two jobs for me but i will NEVER CALL THEM AGAIN!

1. Called PPM to do a simple fridge line installation. The tech showed up and said he could only do a fridge line installation if I replaced the water shut off valve since the water pressure was too high they claimed and it would cost an extra $300. I said whatever go ahead and fix it and after he left I had a horrible buzzing noise in the house every time the water turned on, so the tech came back out and just turned the water pressure back up so the noise would go away. This defeated the purpose of even having him install a new water shut off valve that I never wanted in the first place!

2. A different tech comes out to give me an estimate on replacing my water heater which turned out to be an absorbent amount, but I explained to him that my water pressure is high and that his company installed a new valve for me last year and if I turn the water down then there is a horrible buzzing noise. He confirmed that the valve that was installed was not the correct one, but if I bought a water heater from him then he would replace it for free. THEY ARE THE ONES THAT PUT THE WRONG VALVE ON IN THE FIRST PLACE! ARE YOU KIDDING?! So after much argument they agreed to put the correct valve on and resolve the problem that the first tech did a lousy job on. HALLELUJAH! So they sent a different tech out who showed up 3 hours late for the appointed time to fix the valve and a few days before he showed up I called and I told them that rather then replace the functioning water heater I had I would like them to just replace the anode rod to help the tank get better life and I would ride it out til it dies. They responded that they don't do any work on water heaters over 15 years old and that they would only sell me a new one if I wanted.

THEY ARE COMPLETELY DISHONEST AND HAVE NO INTEGRITY AND WILL LIE AND TAKE ADVANTAGE OF YOU AS OPPOSED TO FIXING WHAT YOU CALL THEM FOR! BUYER BEWARE!

Kathryn B.

I used PPM this week to install a new air conditioner and as I have been in my experiences in the past with them, I was highly impressed by the level of expertise and professionalism demonstrated! All the staff (both Casey's and Ellery) answered all my questions and provided detailed options.
They are not satisfied with ""just making do"", but consistently provide quality products and services.
I would recommend them (and have) to family, friends and others!

Kathy S.

I WROTE A REVIEW YESTERDAY I want to discard about Jaron's work. I tried to delete it but Yelp would not let me even edit it. I was talking about Jaron. I am Kathy Smith. He came back and explained everything that he did, and why they use plastic pipes now, and he gave me back my tub faucet. They are a good company and I will use them again.

Jean W.

We all find ourselves in need of a plumber now and then when things get backed up. Or, in my case, when you need a gas line pulled, and a shoddy shower valve install made right.

Ellery, from Parley's, showed up on time - for both appointments - was extremely respectful of both me and my home, and did a fantastic job with both projects.

My new shower valve had been botched during install and left for dead. I didn't even know everything that was wrong with it. All I knew is that my brand new $1,200 shower valve didn't work. Ellery took one look at it and explained what was wrong with what he saw. It took him 30 minutes to repair and replace everything in need, and when he left, I had a working shower.

I called him to come back and plumb my gas line, which had to find its way through the exterior of my home to a grill bib. He even estimated that it would take him twice as long as it did. He was finished up before I knew it, and ... again, I had a system that worked.

I've never had a moment's issue with any of the work performed by Ellery. I request him now when I call for service at Parley's. I have always appreciate how I've been dealt with there, from the intake/schedulers to Ellery, my serviceman. Invoicing and billing have always been 100% correct, leaving me with little doubt about Parley's integrity. Whenever I've need them, Parley's has been there in a reasonable time. And I never feel overcharged or underserviced, which is typical of most companies in this industry.

Parley's is my plumber any ol' day.

Ann M.

The plumber did a good job, but spent far too much time talking. He was at my home for about two and a half hours doing a job that only took about 30 minutes. My time is precious, too, as is my money ($300!). I won't be using this company again.

Melody R.

I am a realtor and my seller lives out of town. When I called to get an estimate on a repair that needed to be made, the receptionist took my information to have a professional call me and within ten minutes I was able to get a second opinion over the phone and scheduled an appointment for the next day to get an estimate.

Robert was very knowledgable and answered all of our questions about the water heater and the manabloc.

We scheduled him to make the repair and he was easily accessible when I needed to change the time of our appointment. The replacement of the manabloc took less than 2 hours and came in less than the estimated bid!

I will definitely be using this company again.