Parkey's Heating, Plumbing, & Air Conditioning

Jamie C.

I have worked with Parkeys on 3 occasions now since 2016. I recently had a new furnace installed at a rental, a new circulator pump for our boiler and they helped with a warranty with our boiler right after we moved in to our current residence.

I've worked with several HVAC companies here in El Paso County and in the Denver area over the years. I'm very pleased with most of the protocols and service I have received from this company. I feel I can count on them in an emergency and the communication that I value has been present when dealing with serious issues I have had.

I particularly like the gentleman who installed a furnace recently named Hugo, who actually took pride in his work and wanted to make sure my questions were answered.

If you are looking for a reliable and efficient company that communicates well, I recommend this one. One more thing. I know the big question for many is the price when comparing with others. I don't feel overcharged, but from working with several companies, it can cost you more in time, money and mental health when trying to quote the cheapest all the time. The communication part is a difference-maker when evaluating what you need and how comfortable you may feel when working with them.

Nani L.

had some problems with our furnace but Parkeys took care of it.

Samuel S.

Old furnace quit working mid-November which required immediate action. Parkey's had a technician there the next day to troubleshoot problem. Due to age of old furnace and its condition, it could not be re-started. Project Manager was on site following day to provide a quote for a new furnace and made arrangements for installation the following day. Kade was the installer who was efficient, professional and very knowledgeable about the products. He took great care and patience to ensure all of my questions/concerns were addressed. I highly recommend the entire Parkey's operation.

Elmon S.

Installation and Installers were good, Working with them to schedule the inspection has been a nightmare. Scheduled a day with them, took off work and waited, only to find out that they didn't actually schedule the inspection, so we took off work and waited for nothing.

Maribel S.

Great Experience. Had a new AC installed. Everyone from office staff and Braden who performed the work were professional and courteous. They were recommended by a co-worker and I would definitely recommend and continue to use their services.

Rick E.

Recently, I chose Parkey's to install a new furnace, humidifier and water heater in my home. Let me tell you, from the beginning, I received terrific service! Everyone at Parkey's was very helpful, delivered what they promised and performed excellent work. I had two other bidders on the job and while Parkey's was not the lowest bid, they offered superior equipment at a fair price. Then, their plumber and HVAC mechanic did amazing work! It was a pleasure welcoming them into my home. Take it from me, Parkey's will do a great job and maintain good communication with you. Give them a try and tell 'em Rick sent you!

Sarah F.

I wish I could give ZERO stars. We were totally swindled by these crooks when our AC stopped working. Overcharged for everything and it wasn't even fixed. We called someone else out who identified the problem and basically told us that everything Parkey's SAID they did, was actually never done. They also charged us appropriately which was half of what we paid these jerks for literally not fixing anything.
We were robbed. And their ""techs"" work on commission which we didn't know. STAY AWAY!!!!!!!!!

Cornfed I.

Heather and Randi have no idea how to run an office and tack down correct information. As billing goes, Heather can't get that straight. They keep billing for something that has been paid out for the past 3 month. Harassment much? Well, we will never be doing business with them or name them as plumbing contractor and will advise people to steer way clear of this company. Heather will not relay any business to business miss-dealings to the owner Tim Parkey Sir so I'm sure he has no clue how those two are working the office.

Paul D.

Stay away from these rip off artists! I had them come out to a rental property to replace a cold water line under the kitchen sink. Plumber K**** called to tell me the job would cost $79 for the service call and about $125 for the work. Plumber K**** said he would call me to let me know if replacing the ice maker line connected to the cold water line cost more. Ok, that's $204 and he would call back if it was more. I gave plumber K**** permission to proceed with the work.

Some time later, plumber K**** called to tell me the final cost is over $450 because he went ahead and replaced the ice maker line. WHAT?!?!? I had already purchased 25' of ice maker tubing from Home Depot for $8. Plumber K**** never called me like he promised if the cost would be higher. And my actual bill was more than twice what plumber K**** quoted.

I called the office to complain and got R***. She said she made notes of my complaint and told me Mr Parkey would get back to me later that day. It never happened. The next day, R*** called back to tell me they decided there was nothing they could do. Her exact words were ""I don't know where to go from here"".

R*** told me that they never perform work without the customer's permission. Since this was a repair job at a rental, I asked her who the customer was. R*** replied it was me - the owner/landlord. But she said the tenant gave plumber K**** permission to replace an $8 ice maker line for $250, so that made everything ok as far as R*** was concerned. R*** characterized my dilemma as a ""communication problem"" between me and my tenant.

R*** never once asked me what it might take to make things right. She never asked me what a fair resolution would look like. She just kept repeating how helpless she was. Had she asked me, I would have suggested splitting the difference and not writing this review. But R*** was only interested in talking, not listening to her customer. And after two weeks, I still haven't heard from Mr Parkey.

Can you trust this company to perform the work they were hired to do, or will they find excuses to add on unnecessary and costly extras when you're not looking? If there is a problem, do you want to deal with people who are not empowered to resolve them quickly and fairly? Do you want to do business with a company that ignores its promises?

I paid the bill. I will NEVER use them again. And I will take every opportunity I can to tell people about my bad experience.

Gabriel D.

These guys were great, had them come out replace an Air Conditioner at our house today. Showed up in the one hour window we were given and got straight to work, and when he was done the only evidence he was here was the much nicer unit outside and a sticker on the new condenser downstairs.

Both Johnny and the technician (wife forgot his name, sorry!) were incredible and went above and beyond in service - we'll be using these guys if we ever need any HVAC repair again and will recommend them to our family/friends.