Parker Plumbing

Linda R.

These folks probably really do know about plumbing. However -- their customer communication makes the company just bizarre. I called American Sewer Rooter, because i have a bathroom where toilet , sink and tub are all slow to drain. They said, we ll send a truck at 3 , with the large roto rooter equipment.
Then unexpectedly, an older man called me, from parker plumbing...? Evidently parker plumbing owns American Sewer Rooter? The older man told me , I am coming over to your house right now. I said, no, i have an appt for 3. He came anyway. He was overbearing, bordering on rude. He was like many older men - talked on about what i didn't need, drew diagrams of what my system does not look like, told me about other people s plumbing that he had fixed. He used an auger on the toilet and pulled hair out of the drain, announcing ""your problem is fixed!!"" of course it wasn't fixed at all. This was what had been done twice before. He also told me,"" the solution is that you need to go to a drug and buy stool softener regularly, that will fix your plumbing problems. "" I am not kidding on that one. I live in a house from 1940, with large trees around it, with old pipes, and he's telling me this?
At this point, I called for someone to pick up this older man, his attitude was quite irritating. He had told me at least 4 times, he was the ""Best plumber in Longview"". I called the company, and said, please tell this older man to leave and send out the drain truck crew that was scheduled for 3 pm. As he was leaving, he was still rude and arrogant.
Then the son called and said, ""you don't need our drain truck, my dad fixed your problem, its a $110.!! "" I paid it - what i did not ask for - and still have the problem. I had to call a different company the next day. I also had another plumbing issue, a dripping faucet , that i didn't even get to address , just trying to get Grandpa out of my house. By the way, i am 66 myself, so i am not anti older person. A company should provide what was expected, not whatever they feel like providing.

Ins A.

I have a renovation for my fireplace and needed a plumber to shorten the gas pipe so that the gas insert would fit the firebox and be able to have it hooked up. The plumber the fireplace uses unfortunately was injured. I had to scramble to get a plumber come in at the last min to help keep the project on track.

Steve was terrific. He came out the very same day, took a look the job and was able to shorten the pipe the next day for me. He was very efficient quick and great to work with. Can't thank him enough!

Joe P.

Our company bathroom was leaking, so I called Parker Plumbing and they came out the next day. Steve was our plumber, he was quick, friendly, and efficient. Thank you Steve! :)

Paddy O.

Called a few plumbers here who gave me the run around. I have used Steve 3 times and this guy is LEGIT. He works with his young son, calls back in 10 minutes, shows up on time, and is so affordable. Last job complete reinstall of bathtub hardware and shower - $120. 6 Stars!

F D.

Outstanding!!! Genuine and honest. Excellent quality of work and quality parts. I requested nickel finish. Steve and Stevie made a quick trip to acquire the parts requested. I will always support a family business!

Chris P.

First and foremost I thank god for honest people. Steve and Stevie were awesome. I'm sure it was hard for them to take their shoes off and on. But we don't tract outdoors to the indoors. They did it without a wince. (I recommend shoes covers) I had a new toilet installed 4 years ago. I was unaware that is was installed incorrectly. Steve pointed it out. He and his son are an awesome team. My toilet had a leak in October. I was able to stop it. But the water had caused an awful Oder , plus the tank kept running. What a headache. After they finish, fast must I add. The quiet was beautiful. No more running of water noise. So very aware of and hating the "" plumber syndrome"" you know everything works great until the plumber leaves. So that's why the delay in my review. But without a doubt they earned 10 stars although Yelp only goes to 5 they deserve every star. I have already recommended them to a friend. Happy New Year guys. And thank you again.

Kylantha H.

Steve and Stevie were wonderful they fixed my toilet super fast took maybe 25 for them to finish the job. I was so impressed. They made sure everything was working correctly before leaving and made sure I had instructions too. My 19 month old daughter even loved to watch them work. They definitely were the best plumbers I have ever had the privilege to deal with. Thank you so much I know that I will be using them again whenever we need a plumber. I will also be sure to tell my friends about them too.
P.S. Steve don't forget to buy more of those things... no idea what they were.

Amy S.

Thanks to Steve for the help with our water pressure issue. Last time we called a plumber they tried to sell us a bunch of stuff we didn't even need and you helped us within 5 minutes. Thank you, we will definitely contact you again and refer you the next time we need a plumber.

Matt N.

Steve has done a great job in taking care of my rentals, he is there everytime i need him. Thanks for being so dependable.

Marcia H.

Thanks to Steve! I had some bathroom repairs to do, and Steve checked out the shower/tub fixtures and the toilet. He determined that I had to replace it, told me exactly what to buy at the Depot, and went out of his way to pick it up and carry it up the stairs to my condo unit for me. When all the other repairs were done, Steve came back to change out those tub fixtures for me.
I'm sure this wasn't Steve's biggest job, but he was still friendly, professional, and did great work.
I highly recommend Steve and Parker Plumbing!