Pardo & Son Plumbing

DH D.

I've been a Pardo & Son customer since 2016. When I saw the 2/5 rating, I thought surely this must be wrong. They've always done an incredible job in my home. Unfortunately, the service and craft of knowledge has diminished. They could not fix a new toilet. They could not installed the new toilet kit. They could not install 1 of the 2-new yellow gaskets, as you can see from the photos. Where is the new yellow gasket? The old red one is still in place and the toilet is still running.

A M.

We bought from out of state and our house needed some replumbing done in order to get insurance approval. These guys were recommended to us by our realtor and quoted even before we moved in. When came time for them to do the work, they showed up a day late, no phone call or nothing. When they did show up, they didn't even know what kind of work they were here to do, so we had to go over everything with them again which delayed the originally quoted 1 day of work to 3 days. The most frustrating part with them was how messy they were, tracking dirt and never cleaning after themselves. I mean they cleaned 0 times in the 3 days they were here. On the last day, after I realized they installed the new water heater and didn't even bother to clean the area before putting it in and literally leaving pieces of pipes all over the area, I let them have it and their answer was """"well, most people don't care"""". Really? You want me to believe people don't care that their house are dirty and that you guys leave crap all over? I don't even want to think what kind of pig sty they live in. It wasn't until months later when we were doing work in our crawl space that we realized they had left all of the old cut up pipes up there after installing new ones but then again, I don't know why we were even surprised by that. We could never recommend them to anyone.

Embassy O.

Best plumber in town i will only use John Pardo to work on my house im a license contractor 5 star service- Dan

Mrs A.

Terrible. My kids and my grandson begged them for help. They promised to be here on Thursday. It's Saturday evening- no one has showed up or called.

Cassie G.

John and team came back out we had roots in a separate part of our sewer line. They did great work and had us up and running in about half a day.

Jack T.

I filed a claim for my leaking water faucet through the home warranty company and they send Pardo & Son out to service the request. Scott came to see the problem and it went fine. He told us that they will need to get the work authorized and come back. My claim was authorized. Initially they told me they will come on 2/10 afternoon, between 12-4 pm. They didn't show, and I got a call from John saying he got delayed but can come on Thursday afternoon between 12-4 pm. I waited til 4 pm, and gave John a called. He said again he got delayed at a job and said he will call me back with another available time. He called me back after 20 minutes and said he is working half day on Saturday morning, and asked if I want to be the first and 2nd time slot that morning. Learned my lesson, I said I will take the first time slot. Well, again he didn't show up. John never picks up my call or respond to my text since then. Think twice before calling this company if you are busy and value your time. They are not very trustworthy.

Brandon S.

This company has high quality service! We have had them out a few times and they have been great and have fixed the issue every time. Most recently, they installed a toilet for us, and they charged half as much as one of their competitors quoted us. I would definitely recommend Pardo and Son Plumbing.

Kim G.

Pardo & Son Plumbing do outstanding work for a reasonable price. They replaced my sewer line and installed two cleanouts for me. They also ran a camera down the lines and showed me the damaged pipes before giving me an estimate for the work. I was very happy with the work they performed and they are my favorite plumbers to call for assistance.

Carmen V.

I had to call 3 times to confirm time of arrival, every time I called I have to remind him who I was . They fixed the leak , I called back to have him patch the wall and that I needed a new sink still waiting for a call back !

Ashley H.

We had this company come out several times, at first through our home warranty program. The first person they sent out (Nick, I believe) was so nice and really did try to help us out. We saw him a few times. No one ever really fixed the issue. Most recently, Pardo and Son came back out yet again to try and fix the same problem with our plumbing. The first appointment scheduled, they did not show up. When I got a hold of them, they said they didn't have time to come that day. We rescheduled. They came late and then said they would have to go up on our roof to snake our line. They charged $200 for this. When I called a couple of days later to tell them that my shower was still clogged after that, they refused to respond, even after several calls and once speaking to a live person. They are HORRIBLE and I will never have them back here again.