Pardee Service Experts

Johanna C.

Professional and personable service at very reasonable prices! Had them service my residence in Charleston. Great job!

Dave M.

Buyer beware. This company is will not fix your system. In fact they will continue to """"try"""" and fix it. Then claim another part is broken that """"has nothing to do"""" with their last attempt to repair. We have spent over $1800 and our AC is still not working. First the pump, next the compressor, and now supposedly a circuit board. We are forced to deal with them due to a Regime contract. Do not use them unless you like paying for them not to fix your system.

Garre S.

As usual, Pardee does not disappoint. Matthew B answered the call. The response was quick. He was friendly and professional and solved our drain problem. He even saved us some money! Always Pardee!

John B.

Yelp would not let me update the review I left last week so I am leaving a new updated review. The technician service manager at Pardee contacted me and we were able to discuss the issue raised in my earlier review. The resolution was satisfactory and can be considered closed. In the future Pardee will absolutely make sure the line drain is cleaned and duct work is visually inspected during HVAC checkups.

Mike M.

Scam artists. They get you to sign up for a contract that is easy overpriced and you don't even own the unit. Worst service ever and way overpriced

Karen L.

When are unit had problems they came the same day we called and our new unit was put in the next day when we found out our old unit was broken. The entire team from the technician(Lindell), the consultant(Shaun Shaw) who sold us the unit and the team that installed(Malcolm and Damion) the unit were polite, professional and respected our home. Would highly recommend them again.

Amy R.

DON'T use Pardee!!! They are a NIGHTMARE!!! I was stuck with them for 10 years because of a warrantee situation. They lie and cheat and sell you stuff for LITERALLY 2x the going rate! Yep, one time I caught them trying to sell ANOTHER thing that sounded sketchy so I ended up talking to the regional manager for their supplier for the item. He quoted me the going pricing for the service and, not surprisingly at all, it turned out that Pardee was literally charging TWICE the high end of the recommended rate! They were constantly trying to sell me things I didn't need. One time in February they told me """"it was time"""" to replace two $200 lights in my system that are recommended to be replaced every 2 years. By then I knew how much they lied so I asked when they had actually been installed. Turns out they weren't due until the next July and September so they were telling me I needed them 5 months early for one and 7 months early for the other! Unbelievable but COMPLETELY typical. I literally caught them lying to me over 10 times! One time they told me I needed a $1800 replacement which ended up needing a $10 part and a 10 minute fix! I know it's incredibly hard to believe but I am not exaggerating at all! Use them at your own risk!

Lawrence R.

Be prepared to open your wallet all the way!!!! Called for an estimate after a friend recommended. Boy, will I talk to my friend because they are apparently much wealthier than I thought if they can afford this company! The estimate for new duct work for a 1000 square foot house was $8795. However, they did tell me I was entitled to a discount of $1,475 off that price, but I don't know why - this brings the total price to $7,320. I told the gentleman that this estimate was much higher than all of the others I had received and he said his company was not a """"Mom & Pop"""" company and that they would be around for the next 100 years. I called very reputable companies that had been in business for sometime so that explanation of such a high estimate doesn't make sense. Just want everyone to know the estimate I received was over $2,000 higher than the next highest bidder and for absolutely no reason! PS - tried to leave this review on their website but there was no code on the written estimate so that I could access.

R K.

Don't fall for the """"$99""""Service call!!!! Tried to charge another $80 after he looked at my air handler for no more than 30 seconds. So $180 for literally doing nothing. Then said his sales guy could come give a quote to install a new one without even giving a quote on fixing the old one.

Jen B.

Buyer beware! My experience with Pardee/Service """"Experts"""" has been nothing but problematic from the original sales proposal to the installation through more follow up service calls in the last 14 months than I have has in 20+ years of home ownership (4homes). Hardware problems, poor installation, broken assurances have been the major headaches not to mention wasted time waiting on service technicians and follow up calls. Unfortunately I'm on the hook because to maintain the quoted 10 year warranty I have to maintain an expensive annual service contract. I could go on and on but would just caution anyone considering doing business here should strongly consider other vendors.