Paramount Plumbing, Heating & Air Conditioning

★★★★☆ 4.2 / 5 (10)
Emergency Call


: 160 Font Rd, Downingtown, PA 19335
: (610) 321-1788
: http://www.paramountplumbinghvac.com

Company Overview

At Paramount Plumbing, Heating & Air Conditioning specialize in plumbing, heating, and air conditioning services to residential clients in Chester County, PA. Our services cover everything from heat pumps and water heaters to drain lines, toilets, faucets, and hose bibs, our service vehicles are fully stocked with essential parts. This means we can often fix or replace your plumbing fixtures or service your heating and cooling systems in one visit, saving you both time and money.

Our team of technicians is both clean and professional. They will wear shoe covers before stepping into your home. They also utilize drop cloths to keep your home clean. We recognize the value you place on your home.

Our company was built on the principle of exceeding client expectations. Our team includes master plumbers, factory-trained HVAC specialists, and skilled craftsmen with decades of experience in plumbing, heating, air conditioning, and home renovations.

Jay Palma, our founder, entered the plumbing and heating field at the young age of 13 while working for his uncle at Falcone & Truman Plumbing & Heating, Inc.. Jay rapidly progressed from a plumber's helper to an apprentice and eventually became a Master Plumber. By the time he turned 30, he was managing entire building projects. In 1999, he established Gilbert and Palma Plumbing and Heating, specializing in full plumbing and heating installations for new home builds and residential services in Chester County. In 2006, he bought out his partner and rebranded it as Paramount Plumbing, Heating & Air Conditioning.

As the owner, Jay brings more than 35 years of experience to Paramount. Jay has been active in the industry since his youth and has been a licensed Master Plumber for nearly his entire career. His dedication to customer happiness is the reason we provide our 100% Satisfaction Guarantee.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Gas line installation
  • Gas line repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Dave P.
★☆☆☆☆

I've used Nick twice, the first time was to redo main sewer line to street. During process he busted water line to house.
I then had to call back when nobody came cut the vent pipe in the yard. The second time was to fix a leak out of the tub. They were there only an hour and maybe used $200 in pipe,elbows ect. Only took an hour but I could see they rushed the job because I had to once again call because the shower control was loose as a goose. When he gave me the $950 bill for an hour of work I almost hit the roof. The only thing that was paramount was the bill.

Matt P.
★★★★★

Nick and Leif are fantastic! Their work is top notch and their attention to detail goes beyond plumbing. They treated my house like their own home and not a job site and listened to all of my concerns. Kudos!

Jacqueline R.
★★★★★

We are in awe of our newly renovated bathroom! Jacob and Leif did an amazing job. They were professional, efficient, and paid great attention to detail. They were great at keeping us up to date with each step of the process and cleaned up everyday before they left. Our kids even grew to love having them in the house . Jay also made sure to come by a few times and make sure everything was running smoothly and add his expertise. We have already recommended paramount to friends and will continue to do so!

Denis C.
★★★★★

Had the cast iron drain pipes for my entire house replaced with modern plastic. Really excellent job done, it's a very old house with a lot of crazy plumbing in place. They really went all-out to get it as right as could be done. They found that along with the cast iron drains they had to replace all the connections to my sinks and toilet which did involve extra work. Very neat, they protected my home from damage and dirt.

I was very happy to have found this small family run company. Thanks to Nick and his crew for completing what is a very dirty smelly job!

Kerri F.
★★★★★

We noticed our water heater was leaking at the bottom so we called around and these guys were out at 12:30 Pm and were done by 2:30pm. Very professional, neat, and protected our rugs and floors. The job was done quickly and we were lucky it didn't blow while we were away. Very reasonable price but I didn't get a ton of estimates. I would recommended these guys and use them again if need be.

EC L.
★★★★★

We had a leak from a second floor bathroom that was dripping into our first floor dining room about a year ago, We assumed it was a busted pipe. Nick came out and appropriately diagnosed that it was grout which was failing in our shower walls. He gave us a number of options for the short term (one of which we took), and recommended a replacement of the tile in the long term -- which we have yet to pull the trigger on.

It's an old house. We had just moved in at the time, which of course which is when you find all sorts of fun new issues.

Several months after this, we found that the former owner had used silicon to reattach a completely sheered valve stem on a radiator and not disclosed it in the seller's agreement. How it ever stayed on as long as it did is remarkable. Also a fun surprise. Nick came out and swapped out the valve so we could bleed radiators without flooding the house or burning our hands with hot water.

All in all, great service. Reasonable pricing and very responsive.

Bob D.
★☆☆☆☆

Used them to replace a cartridge in my shower faucet. When I called i was told I'd be quoted a price for the entire job whether it took 30 mins or all day.(it only took about 30 mins)
The cartridge was replaced and the guy asked me if I wanted him to put the faucet back together(of course I did).
Well, a screw from the old cartridge was rusted and unusable and initially he said he didn't think he had one on his truck. It was a standard screw. I checked and I didn't have one. After that he suggested I go to True Value.....come on you don't have a screw on your truck?
He went out a checked and found one in an 'expansion kit'. I'm not sure what that was but he said that if used it, he'd have to charge me $18 to replace the expansion kit!
Are you kidding me?? $18 for a screw?
The price was already very expensive. $251 and he wanted to charge me an additional $18 for a screw. I told him to get out and I'd finish the job.
Would never use this company again.

Diane B.
★★★★★

Jay and his crew just totally demolished and redid my outdated, 1940's bathroom. They did an awesome job. They went above and beyond for sure. I am chronically ill and Jay made sure I was comfortable the whole time, knowing I was sick and only had one other bathroom in the basement. I have used Paramount for years for everyday plumbing problems and I am so happy I trusted them with recreating my bathroom. I couldn't be happier with their work. They are a great bunch of guys. I highly recommend them.

Damion P.
★★★★★

Last year my wife and I decided to finish our basement, it was just a concrete block with a washer and dryer. I have done a lot of the remolding work myself, but we decided that we wanted to add a bathroom to the basement since it will become our main living space. Knowing that I was not the best with plumbing & knowing that we wanted to re-route our washer & dryer into a different section of the basement, it was probably wise that we hire a plumber for this portion of the remolding.
Instead of drilling into the floor to create a drain pipe that runs across the whole basement and also runs up our cost, I decided to research other alternative solutions & what I discovered was the Saniflo Toilet system. The Saniflo toilet system allows you to install a toilet system without any drilling by having a pump system grind all the waste and have a high pressure pipe drain all the waste water to your main drain line.

After my research of the Saniflo toilets I was sold that this is what I wanted in my basement, but the one thing that I did not find was a plumber who listed that they install the Saniflo toilets or if they have any experience with these types of toilets; this made it very difficult for me to find a contractor to hire to create my bathroom. So I turned to Angies List for my research and I found a lot of good plumbers, but not one review about installing Saniflo toilets. So I brought in three plumbers in the Chester Country area and one of them was Paramount Plumbing.

We walked through my basement; they listened to exactly what I was trying to create, and wrote down all my notes. They added some suggestions as to where the best place for the piping to be and other topics. Then we discussed the Saniflo toilets and why I was leaning towards that type of toilet. They were very informed of the type of toilet system I wanted to install and let me know they have installed many of them; which put my mind at ease.

Paramount Pluming came in during the week while I was at work and they finished 90% of the project in one day; which included running piping for a toilet, sink, washer and wash tube as well as a vent pipe outside and all the piping that needs to be cut into the main drain pipe. They also helped me with other things that they didn't need to perform, for example they ran a new line for my dryer vent to go outside in a section that I didn't even think was possible, it looks great and it out of sight on the outside. Also, the building inspector wanted me to add a clean out section in the new pipe and Paramount Plumbing came out and added one for no additional charge even though the job was already done.

Paramount Plumbing was an amazing find for me considering my plans. They are very professional, experienced and considerate and will be my plumber for all future requests.

Scroll to Top
Call Us Now