Paramount Plumbing

Sara H.

Phil with Paramount Plumbing has been to my home a couple of times to do work. Both times, he was on time, professional and knowledgeable. I'd recommend them and use them again in the future.

Marilyn H.

Apparently, Paramount is the preferred vendor for my condo association. I felt pretty good about them before they came along because my HOA person is super duper good at knowing great contractors and doesn't deal with """"BS"""" people. So, when my HOA guy referred these guys, I was 100% ok with it and knew they'd be quick to fix the problem. *Both times Paramount's guys came, I got a phone call 30-40 mins prior to there arrival. Very happy they do that... I've heard horror stories from other vendors that don't call at all or arrive really late. Eric came the first time to diagnose the problem. My upstair neighbor's tub was leaking. Guess how they get to it? My ceiling. :( Eric said it was unavoidable. He took maybe an hour? It didn't take too long.. especially since it was a work night for me. Marco came the 2nd time to cut into my ceiling. He was pretty nice too & did his best to cut along the right area & clean up afterwards. Overall, I like Paramount. Thankful my HOA person knows solid people for me.

Mary H.

Phil and the Paramount team were great! Paramount came highly recommended by the building, so it was a no-brainer to give them a call. Setting up the appointment was a breeze over the phone and I received a call half an hour before the crew showed up to fix the leaky shower-head. They arrived on time and went through the estimate with me before starting on the replacement. After they replaced the part, they cleaned up and headed onto their next appointment. Highly recommend given our seamless service experience.

Michael W.

I had been a loyal customer of Paramount for over 12 years and had them service 3 different homes of mine during that time. No more. I can tell you know their quality and service are terrible. They are now a big business and just want your money with awful plumbers. Example one - had a leaky toilet at my primary house and plumber said 3 of my 4 toilets had to be rebuilt. Months later they were all leaking after the rebuild. I called to tell them to please fix they said why did i wait so long, then i told them my mother passed away and this wasn't a priority plus you guarantee your work right. They came out fixed what they broke and unnecessarily charged me - cost was $1000. Example 2 - Recently had they plumber come to diagnose a shower leak at a condo i own and they said there is a missing piece. The super at the condo sid they can order the piece and plumber said he'll come back out to install w/o additional charge since i had to pay $450 for him to initially come out. Recently spoke to service manager (i used to speak to owner) and they said he'd have to charge me to fix the shower. Done. Good bye Paramount (Erik) best of luck to your big business. I'll take my business and my referrals else where.

Shiloh S.

We have used Paramount Plumbing for 4 years. As with all service companies, it's the people that make the difference and no different here. Marcos is our go to and not always does excellent work but also calls afterwards to follow up and make sure we are happy. He is a master at his craft but even better to work with as a person. Five stars for Marcos! Andy & Cindy

Matthew M.

TLDR; Their technicians have no knowledge or experience, they didn't fix either of my problems, and they never follow up as promised. I've used Paramount twice, the first time was for a stale odor coming from our guest shower. They cleaned out the drain and it didn't help, they had no further ideas about what could be causing the smell, and the only suggestion they had was to do a smoke bomb in the clean out and check for leaks, but said it would cost thousands of dollars and probably wasn't worth it. So we still have the smell. The second time I used them was for our bathtub faucet, the hot tap had stopped working, they came out and looked at it, and said they would need to order a new cartridge. It's an older faucet so they said that the cartridge might be out of production, in which case we would need to replace the faucet. I was fine with that, and they said they would get back to me the next week with an update. The next week came and went with no contact, so I called them and was told they were still looking for the cartridge and would definitely call me after the weekend. That was now 2 weeks ago and still nothing. I was not impressed with any of their technicians, they came to the house 3 times total and every time they had to call someone and explain the situation to check what they should do. It seems like they just have a bunch of rookies in the field and maybe some experts back at the office who are real plumbers?

Andrew N.

Phil was wonderful! He was on time, knowledgeable, fixed all of my issues in a timely manner and cleaned up after himself- amazing service! I was thankful that he knew so much about Peachtree Lofts because it's an older building.

Bridget T.

Called them regarding an estimate on replacing a water heater. My condo had recommended them and had obtained bulk pricing with them prior. Lady who answered was extremely rude and would not honor price. I went with RS Andrews who was also recommended by my condo and they gave me a discounted price no hassle and did a great job.

Bob B.

Paramount Plumbing has been my go to for the last couple of years when it comes to my plumbing needs. I have never had an issue. The staff has always been professional from the staff in the office when I need to set up an appointment whether I do it by email or calling. They call and let you know when the plumber is in route and who will be coming. The plumber who have taken care of any issue I have had have been professional, lets me know what eve the problem is and what my options are. I will continue to use Paramount Plumbing for my plumbing needs.

Nicole J.

I've used them twice - once for a leak causing large water bills and today for a water pressure problem with our shower. Phil did a great job both times explaining what the problem was and what our options were to fix it and the cost of each.