Paradise Plumbing & Air Conditioning

Monica M.

UPDATED review- when I first called this company I didn't have the best first impression due to a mix up with my appointment, but the owner, Jason, reached out right away and made it right. Not only did he take care of the issue personally, he made sure I got another appointment with a small time frame that was perfect, and he even offered to reimburse me for missing work the day of the original appointment. You can't beat that kind of customer service. The technician was here early this morning & was very professional & took care of the issue quickly & diligently. I am very happy with this outcome & with the customer service, and will be using again if I need them.

Sara M.

Submitted a quote request for 2 faucets that were dripping and a hot water issue. No quote provided. Plumber comes out, ran the faucets for several minutes and whoa, there's hot water. I get charged $89.99 for service for this for 2 faucets that still leak and to be told if I run 3 gallons of water first I'll have hot water and to keep any eye on the one sink that isn't getting hot water....that is You Tube level, certainly not what I call in an experienced plumbing company for. To be fair, I've used them twice before for other services that were decent. Plumbing, not so much.

Carlos R.

I've used Paradise for both plumbing and AC. This is a great professional company. We had a leak somewhere between the house and the meter and the guys went looking for the leak in the pouring rain. They found it and put a temporary fix while we planned for a full line replacement due to the age and material of the existing pipe. It was successful replaced and it passed city inspection. Super happy with the work on the plumbing side. Since I was happy I called them over for the AC side. I wanted them to look at my AC which was installed by a different company the year before but I had noticed weird issues. Sure enough Matt was able to find a few wiring issues like the C wire not being properly connected at all as well as the fan and condenser connected together. A big mess but it was resolved quickly. I got a few quotes for both bathroom exhaust fans as well as replacement of the AC ducts in the house which I am looking to do in the near future. You can't go wrong calling Paradise. Jason who manages the Yelp is super quick to respond to messages (minutes!) including email.

Kyara F.

We have a double sink, both sides were clogged, nothing we did on our own seemed to work; big plunger, small plunger, pouring hot water, drano...nothing‍. Before I start panicking, I always turn to yelp when I need anything!  Especially when it comes to fixing things in the house. I was contacted by Paradise Plumbing and Air Conditioning, someone came out right away to assess the problem and it was fixed fast! Its great to know they are there to help 24/7. Thank you Jason, Reggie, and Kevin J. You guys are awesome! Me and my family are very pleased with your service! We have our kitchen sink back!! Everyone was honest, friendly and  professional! I highly recommend Paradise Plumbing and Air Conditioning,  Thank you again!

Alexandria R.

So grateful for the great service! Called this morning when my garbage disposal stopped working. They were kind enough to send me a video explaining how I might be able to fix it without the extra help. Unfortunately my disposal was leaking from the bottom so we determined it would have to be replaced. I spoke with Sabrina who was kind and answered my questions. She called me to let me know when the tech was on his way and that his name was Luis. Luis arrived shortly after my phone call with Sabrina. He was professional and worked so quickly. I had two of my children taking a nap but he worked so quickly and quietly that they stayed asleep! Super grateful to have this resolved in one day. Also, my new garbage disposal is so beautiful, I wish it wasn't under the counter so more people could see it, haha! Paradise Plumbing is great! I'll definitely be using them again.

Collin K.

Highly recommended for anyone in South Florida. Had my shower start to back up unexpectedly and need to get it taken care of immediately. Called an scheduled an appointment for the very next day. Tim came out bright and early and got everything taken care of with ease. A short while after he left one of the owners, Jason, called to do a follow up! Super friendly and personable! Overall if you're looking for a company who has a fast response time, competitive pricing, and you'll be satisfied with their work their first time Paradise is the way to go.

Ryan F.

Personal and professional! Paradise has been such a great company to work with. Ever since I moved down to South Florida, I've experienced many issues with owning my own place with many repairs. With good recommendation from some local friends, I'm glad I chose Paradise for their personal service. Within 24 hours in contact, a technician was at my place and was able to fix my A/C and get it done right the FIRST TIME! The service is impeccable and the technicians take pride in their work. If you have any A/C or plumbing problems, call Paradise for the best service in South Florida!

Fabián S.

THEY WILL NOT SHOW UP. DON'T WASTE YOUR TIME WITH THESE PEOPLE. We made an appointment with these people one week in advance to get a quote for our bathroom. They ensured us that we were first in line on a Monday morning, so I took the morning off and waited for them patiently. Around 10:30am they still had not showed up, so I gave them a call. Now we were second in line, and they would be there by 12pm. At 12:15pm, they still were not at my home, so I give them another call. Now the same lady (Susan) tells me that they cannot send anybody today and that we have to schedule for 3 days from now. Like plumbing issues are not URGENT. These people are unreliable. They will toy around with you and not show up to their appointments.

Gianna K.

They were there 2 days in a row to address our leak issues. They were very professional in all aspects of the job. The office staff was very helpful as well. Will be using them again, if needed.

Fatigue A.

I cannot speak on having work done by this company, but I dealt with them in a different way. My former boss hired Paradise to do plumbing work for him, in which they completed the work to the customer's satisfaction. My boss told me to cover the bill so I did as a favor. Turns out that my boss took my money and ran. I notified the business owner Matt and he assisted in getting me my money back even though paradise was paid off and did not have to help me. I can say that this is the most honest business owner that I've ever met in my life. He and his company hold themselves to very high standards with much integrity, and honesty is very very hard to find nowadays. I'd recommend Paradise to anyone.