Paradise Home Services

Angry H.

I highly do not recommend this company. I was deployed overseas, and my wife encountered a problem with the water line. She contacted Paradise Home Services to come to our home to check it out. They quoted her a 69.00 fee just to come out. Most companies if you get them to do the work that fee is normally taken off. Not with this one. The guy told her there was a leak in one of the pipes on the side of our home. I was deployed, therefore she could not contact me at that moment to talk it over with me. The guy quoted her over 500.00 to replace a tiny piece of pipe with 2 couplings. The parts were maybe 10.00, if that much. So, where does the over 500.00 bill come from. Another thing they do also is the bill is not itemized, that's another trick that they use too. This company took advantage of a female, that did not have a clue. I am beside myself with anger over this situation. If I would have been stateside, this would not have ever happened. STAY AWAY FROM THIS COMPANY!!

Doug A.

As others have noted, the professionalism of this organization is top notch. I called for a suspected failed toilet on a 30 year old house I had recently bought on a Friday. I had recently relocated to the area from a 90 year old historic property out of state, so from my prior experience I expected a full rip and replace (toilet, wax ring and flange cutout and replacement) was needed. The lady who took my call apologized that they couldn't get out until Saturday. Inspection confirmed my expectations and estimate was done while onsite. Materials were sourced on Monday (while I had my wife out for her periodic chemotherapy infusion) and work was completed on Tuesday. The installation technician did top notch work and left the jobsite cleaner than he found it. My only reason for only four stars is cost. I was able to identify and source the materials used for the job. Markup on materials was about 50% and the labor rate was somewhere between $175-200 per hour. Net-Net: If you need it done first time right by professionals, this is your team. But expect to pay top $$$ for the service levels they provide.

Glen M.

My first encounter with Paradise Home Services was to have them replace my leaking water heater. They did it promptly, on a reasonable quote and cleaned up after they worked. A beautiful job. Since they did such a good job on the water heater, I got a quote from them on my heat pump. They were extremely competitive and informative about my selections and choices. Two outstanding and upstanding men, Steven and Matt F, did a great installation job ,promptly and on budget. Their office staff was always courteous and the phone answered promptly each time I called. I heartily recommend them for any of your HVAC and plumbing needs.

Meaghan E.

I was so pleased with Paradise! They went above and beyond to take care of my home. I had a leak from an upstairs shower, and Thomas came the day I called and even had the parts needed for the repair! He was professional and got the job done. I will definitely call Paradise for all my future needs!

Drew B.

This business came highly recommended by multiple friends. We had a pipe with a pinhole leak in our master bedroom wall, which consequently flooded a good portion of our bedroom. I called them, and they squeezed us in the very next day. The plumber, Michael, was extremely personable and knowledgeable. He explained everything that he did and why, and had the pipe cut and replaced in an hour. The replaced piping also came with a 1 year warranty. Being a mostly DIY guy, I really appreciated the fact that Michael patiently walked me through what he did, and answered all my questions. Furthermore, I was able to rent an industrial dehumidifier from them at a reasonable price. They also sent out a remediation tech, who checked on the drywall and flooring. In the busy age we live in, between work, kids and social lives, it's a good peace of mind knowing that a business does everything in its power to take care of the customer. Highly recommend them!

Terry H.

I noticed the paint sagging on the dry wall around my shower and suspected I had a leak. I knew exactly who to call. The great professionals at Paradise Home Services had helped me 9 months ago on a different plumbing issue. Within 20 minutes of my call, Thomas was diagnosing and fixing the source of the leak. 30 minutes later, Justus was on the scene and providing options to remove the moisture and repair the drywall! Throughout the process, the paradise professionals were very communicative and transparent while always showing up at the exact time we coordinated. Do yourself a favor and sign up for their membership, I did 9 months ago and glad I did!

Larry V.

Paid them to replace main water line on Jan. 29 , 2021 today April 27, 2021 it is STILL NOT FINISHED. The plumber tells me he can not finish it until the county inspects it, the county tells me they never even applied for the inspection and the office tells me there is no need for the inspection. I have told them all I wanted the county to inspect it and I still have a ditch in my front yard. RUN FROM THIS COMPANY!!!!

Brian J.

Got an appt one day after calling in during post-Hurricane Sally times (less than 24 hours). On time, quote was about the same or less than Lowes (without the hassle of going to Lowes and waiting on an unknown sub). Tech did an outstanding job. Showed around 11, out NLT 3pm with new water heater(A.O. Smith brand, 50 gallon). Highly recommend.

Kathleen W.

WOW- this company rocks! Started with my call to Megan- so friendly listen to my problem assured me she would send help. Thomas and Preston arrived to fix broken pipe and replaced my 14 yr old water heater. Both very professional young men who worked well as a team. Very respectful of each other and me. They worked hard in my hot attic mid day to complete the job even sweeping up after themselves. Thank you Paridise Plumbing. I highly recommend this company.

Jason K.

1* for pricing compared to others way cheaper......2*for work they say they can do before they arrive...1* for charging $49.99 fee for just showing up for qoute... 4* for timliness