Par plumbing

Elle E.

This review is for the lady who answers their phone, Cheryl. The plumber who came to fix our leaking shower head was fine, but he didn't have a receipt or invoice to leave so he stated he would ask the office to email one. When we didn't receive one, I called and this lazy woman was completely rude as if I was bothering her to do her job, Then she hung up on me. wth? This company is not even worth it. There's many others to choose from that doesn't include the rudeness with their service.

Nicole L.

Jim Latsch came to our office rescue immediately. We had a toilet valve that was not properly functioning and I called Jim first thing in the morning, and by noon our toilet was working again with no issues. The price was good, the service was prompt and Jim was very knowledgeable. I would use them again for any plumbing issues.

Karen D.

Should be called Sub-Par Plumbing. The owner of this company, Steven Latsch, also owns a contracting business called SDCI, which we will be reviewing separately; this review is about our experience with Par Plumbing. Mr. Latsch was out of town when we realized that his partner at SDCI, Daniel Cooney, had neglected to properly install our toilet in the master bathroom; that negligence resulted in very nearly bringing down the ceiling in our garage. His employees were extremely rude and initially refused to contact him on his very important business trip (he left no one in charge while he was gone). After threatening his employees that we would file another complaint with the Registrar of Contractors against SDCI, Mr. Latsch was finally contacted, and later that day he dispatched a plumber to the job site to fix the toilet leak. A week later, when Mr. Latsch sent some SDCI employees to fix the ceiling, he tagged along and had an epiphany: even though the toilet Mr. Cooney installed was obviously leaking, it wasn't THAT leak which caused any damage...no, he insisted, the damage came from ANOTHER, DIFFERENT leak that SDCI was not responsible for. When SDCI was hired to renovate our town home, a leak in the upstairs guest bathroom was discovered and most of the garage ceiling needed to be replaced. Whatever leaks were present should have been searched for/discovered before they closed up the ceiling and assured us that our home was move-in ready. Instead, the person who was fixing the cracked tiles for the flooring subcontractor (CCFC)--who happened to be present on the day we noticed that there were enormous water bubbles in the ceiling which were about to burst--showed us that the toilet was leaking from the toilet ring. What Mr. Latsch tried to say was that no water leaked into the floor/ceiling from the toilet...ummmm, then where did THAT water go???? So Mr. Latsch then proceeded to tell us that, out of the kindness of his heart, he had his employees fix a $2,000 leak for FREE. The following week, Mr. Latsch didn't bother to show up OR call at the appointed time he was supposed be present for a follow-up inspection; nobody showed up at all. We had to call him to remind him of the appointment HE scheduled, and he put us off until the next day. When will people like this realize that the CUSTOMER'S time is valuable, too? And then he got mad at us because we didn't show him all of the respect he felt was his due for fixing his company's negligence ""for free."" Then he announced that he wasn't going to follow up on the leak, and told us to go ahead and file another ROC complaint or get an attorney to force him finish the job. At that time, he was asked to leave, but he didn't do so in a timely manner...just stood there defiantly as though it was HIS decision as to when he should/would leave. These people, and the subcontractors they hired to renovate our home, are unprofessional, unreliable and negligent. Hire them at your own risk. A more appropriate name for this company would be ""Sub-Par Plumbing"".... And evidently they don't play by the rules, as there are three 5-star reviews that have not been factored in by Yelp!, because each of those three people has only reviewed this business and no others. Pretty suspicious--they appear to be friends of the owner trying to offset the bad reviews that are completely justified. That is the same thing that Custom Crafted Flooring did, and these are the people who recommended Custom Crafted Flooring to me, Pukey business practices, for sure. Stay away from these awful people.

Misty S.

Kenny is simply horrible as a person and as a business. He will take advantage of you and the quality of his work is worse than poor. Find anyone else. He is terribly unprofessional and he will harass you all while gaslighting you. He also requires you Kay him j see the terrible so on top of doing poor work, he's scamming the government. Do not trust this man with your business. He not a very bright man but he is an expert manipulator. I feel sorry for his brother having to be in business with him. The hubris he exhibits is so telling. Stay as far away from him as possible. He claims he is helping you and that he is a mentor, but then he takes advantage of you. I am a veteran and a single parent and I was experiencing some issues when I hired him to do a job based on a recommendation of my realtor. She gave him details that he had no business knowing and he took full advantage of this information. While what he does may be semi-legal, it is absolutely not right. No moral compass on this one. He hasn't changed his ways, only his tactics.

Stephanie L.

I have always had the best customer service. I have used them several times to help me with my toilets and tub! Thank you!!!

Phyllis R.

I had a leak under my kitchen sink that was found on a Saturday. I called and within 3 hours there was a plumber to fix the problem. He fixed the leak and identified another leak so he fixed that too. All in all great service and at a reasonable price.

Kim P.

First plumber did not fix the problem just made it worst so I had to call for another plumber to come out the next day so another day I had to waste at home this plumber fix the problem that should have been fixed the first time

Ben B.

The customer service received by this group was very subpar. They acted like they were being inconvenienced by my request for service, and asked if it could wait until 'next week'. The technician arrived and barely spoke a word. Bizarre way to run a business.

Thomas A.

I have personally used Par Plumbing for all of my plumbing needs for well over five years and their service has always been excellent, timely and their pricing more than reasonable. I would highly recommend them to anyone looking for plumbing services regardless of the size of the job.

Pete F.

As a longtime customer of Par Plumbing I must recommend them to all seeking such services. Quality professional reliable work at an affordable price, outstanding customers service from the lovely ladies in the office to the knowledgable and trustworthy technicians. Keep up the good work guys, and thank you for taking care of all my plumbing needs.