Papas Plumbing

Beverly M.

I needed a new toilet seat. The plumber who came (Cameron) was prompt, courteous and professional. Another plumber I called tried to turn the repair into a 3 service call ordeal! I will be a repeat customer of Papasplumbing.com.

Joseph B.

Unfortunately the response posted could not be further from the truth. I wanted a hose adapter attached to the drain line. However, the plumber flushed the drain line which I had already done. The """"specialty"""" part was a $3.50 PVC adapter the is available at Home Depot, Lowe's and Amazon. Here is the amazon link - https://https://www.amazon.com/dp/B001OM1JLC?psc=1&ref=ppx_yo2ov_dt_b_product_details I also emailed Papas 2 to try to resolve the problem and NOT have to write this review by I never received a response. Here are the emails. Mike I regret to say that I was totally disappointed yesterday with your plumber. I thought I made it clear I wanted to have an adapter installed so I could flush my AC drainpipe. What a complete waste of time and money. He did not have any parts or adaptors to do what I wanted. He tried to jury rig something but that was a complete failure as well. All he did was run some hot water through the line which I could have done myself. When he left there was NOTHING DONE. I paid $195 for NOTHING. My AC drain is exactly the way it was before he arrived. Regrettably, I will never use Papas plumbing nor will I recommend Papas to anyone. Mike, I was hoping that you would respond to my previous email about the poor job of installing the AC drain I wanted. I thought that for good customer service you would try to correct the situation. Unfortunately, that has not happened. I paid $195 for your plumber to do NOTHING! He was not prepared to perform the work I wanted done and had no interest in getting the parts that were needed. I am asking that you reach out so we can rectify this situation. If you do not, my only recourse would be to file a complaint with the Better Business Bureau and post a negative public review. I DO NOT want to do either of those options. If I do not hear from you by March 4, I will have no other recourse. Thank you for your attention.

Andy K.

Uses junk parts which don't last. Does not stand behind his work.DONT USE THIS COMPANY!

Sunda K.

Zero stars: the amateur plumber that was sent to install a replacement water heater ignored or didn't see a sprinkler head above the water heater. As a result, we experienced a devastating flood that has costed us thousands of dollars and numerous sleepless nights. When my husband called the owner, Mike, to reimburse us for our deductible and additional charges from our management company, we never received a call back. Unfortunately, due to Mike's callous behavior, we will have to seek legal help. Buyers be ware: Do not use this company. The company gets a negative star.

Lesley D.

scammers!!!! Rude Owner. Does NOT charge the same price as they tell you on the phone!!!!!

Elayna M.

Kitchen sink was stopped up due to the errors of two guys from Hammer Construction (DON'T EVER USE HAMMER CONSTRUCTION) who installed my sink wrong. We were told they were plumbers but they were not. Papa's Plumbing to the rescue! Daniel came out on a Saturday morning and corrected the errors as well as snaked the house. NO more issues!!! On time, reasonable, made sure everything was working properly and we are very happy with the results!! 5 stars plus!! I am not from San Francisco, I'm from Palm Beach County FL!!

Robert H.

Had an emergency with our water heater on a Sunday. Changing out the heat elements not as simple as home inspector suggested. Couldn't get a plumber to answer on Sunday and our new tenant was moving in on Thursday. On Monday, I called a plumber highly recommended to me and was told they weren't doing service anymore, only new construction but were sending their customers who needed service to another plumber - Papa's Plumbing. I called, Mike promised to have someone there on Tuesday in the early afternoon. Chris showed up and proceeded to fix the problem quickly and was good enough to explain exactly what he was doing and why the new heaters had different elements these days, etc. Can't say enough about Papa's and Chris. Thanks, guys.

Hank P.

I guess I have to learn the hard way. Papa's Plumbing installed a new kitchen faucet during a kitchen remolding about a year ago. We have spent in the thousands for other installs with them including new toilet, new bathroom shower faucets, new water heater and plumbing installs for new clothes washer, (which they reversed the lines between hot and cold.) The faucet just needed to be tightened from under the cabinet and it took Andrew 5 minutes. When I called Mike he did not mention a cost so when Andrew walked in he said Mike is going to charge us $100 and even after he checked with Mike he would not budge on the cost. I was not asking for a free visit but after all the jobs he did for us in the past should of meant something to Mike. We are in a very large condo association and I have recommended Papas to many tenants. Never again, his $100 charge to me was not a smart PR as a businessman as our association will be required to change 40 to 50 water heater in the next year.

Diane H.

We needed to replace our toilet. On the recommendation of a friend we called Papa's plumbing. Got a call back within a few minutes. Was given the cost of installation, removal and cost of a new shut off valve, if needed. Price was reasonable and the plumber came within the stated time frame. Charges were exactly as given in the estimate. We will definitely use them again.

Luc B.

Amazing business. I renovate 12 to 15 complete homes per year in the luxury category and have insanely high expectations. I was referred to Mike the owner by a longtime business relationship. He was able to provide a budget over the phone and meet a tight timeline. Chris came out to do the work and the results are amazing. In one day Chris accomplished: * Change laundry room washer valves out * Change two toilet valves and install two new toilets * Reduce two former sinks of piping in the master bathroom down to one location (vanity was out so space was open). * Connect all plumbing to the new kitchen. * Connect garbage disposal I found Chris to be an incredibly efficient technician. They will receive all of the work I have a need for and HIGH praise for anyone needing a great plumbing company. THANK YOU MIKE