Papalia Home Services

Guest A.

Overpriced as others as said. I was charged nearly $800 to to replace a malfunctioned safety shut off valve on a hot water heater with a new valve that costs $150 at any hardware store. The work and service was good but labor and parts cost is overpriced.

Elina G.

My AC was broken during a heat wave. Scheduled an appointment with Papalia for two days from when I placed my call. Got a call AT THE TIME of my appointment telling me that they are sorry for the inconvenience (it is 90 degrees at my house and another company could have came) and they can reschedule for next week. Today is Tuesday. Not reliable and left my family in hazardous conditions while notifying us last minute!

Silvia V.

I find it very strange that Papalia Plumbing has pretty good reviews on Angie's List and not so pretty ones here on Yelp.

My experience with Papalia Plumbing deserves 5 stars. I found them on Angie's List. Crystal was very friendly and professional and she made it very easy to make an appointment. She also called me 5-10 minutes before the plumbers arrived. Crystal also made sure that I understand that they charge a $79 dispatch fee.

The main reason I called a plumber was to open up one of our sinks and take out a necklace that fell in by mistake. I also wanted them to see if my bathtub drain needs to be cleaned and also to help me with an outdoor faucet.

Mike examined all three ""jobs"" he advised against cleaning the bathtub as it drained well, he told me what to buy on Amazon to fix my outdoor faucet - it's an easy fix - free of charge. He ""fished"" out the necklace from out sink and everyone was happy.

They may be on the pricier side but you get what you pay for. Everyone was friendly, knowledgeable and very professional.

Brian K.

Friendly service over the phone and in person but extremely overpriced. I had asked them to inspect two essential home units (my furnace and hot water tank) as both were due for checkup. When i originally scheduled appointment they mentioned their standard 50 dollar dispatch fee which i agreed to. The first set of guys came out (again very friendly and seemed knowledgable) to only inspect the HVAC furnace. Well to my surprise the plumber was not with them. He took just a few minutes to quickly inspect the furnace and replaced the air filter. The inspection + air filter cost me 260 bucks. They were here 15 minutes. With that said, i called the office and cancelled my 2nd appointment with the plumber who was suppose to arrive 1 hour later. I can't afford these guys!!

Josh C.

Trying to get some minor bathroom plumbing work done, and estimate a larger heating system project.
They charge $79 to just come out, and they won't give ballpark estimates at all over the phone, so if you don't like their on-site estimate when they've already charged you the $79 dispatch fee, you're out $79 and have to look for someone else.
No bloody way...

Chris H.

I should check yelp before calling them. Only Checked the google review and they got almost Five star. Do not know how they achieved that.

I came to this company by my landscaping contractor to install the backflow preventer since his plumber is out right now. Well, the guy came to our house for estimation and the lady answering phone calls seem to be good. But the quote is crazy, it is triple or even quraduple compared my other quotes to do the same job. I do not think they gave They also charge $50 just for the quote. I do not know how they get such good reviews on google. Do not waist your money and time on them.

Valerie P.

Don't use these people. My husband and I got these people in because of an emergency. They asked about state of house to which we said it was getting worked on this spring. Imagine our surprise when we checked our bill and we were charged twice, hoping i'm sure that we had so much money set aside to fix up the house that we wouldn't notice. When they were called on their error they insisted it would take 10 days to put the money back in. Then when they did put money back in our account we were mysteriously reported to animal control (a finding that has since been resolved in our favor). Don't use these vindictive, greedy people to fix anything.

Steve W.

Rip-off! Charged over $500 to replace 2 outdoor spigots. Work performed was good but way to expensive.
Never use again.

Marianne B.

Keith was at my home at 6:30AM today to diagnose why the furnace was not staying on. He figured out the problem and fixed it. Then, he took an extra 4 minutes to explain what had happened and why. Very efficient. He was here for less than 20 minutes total.

Sonny R.

Way overpriced and a huge ripoff. I will never call them again. They came out to tell me I had to replace a 4 foot plastic pipe in order to unclog a drain. Two technicians to replace a pipe in 15 min. And charged me over $500!! Will never use them again.