Pando Plumbing

Heidi N.

I'll start with the positive first. They were responsive, came within 24 hours and did good work. However they get 2 stars for trying to rip me off by charging $950 for 2 hours of labor to install a 30"" vanity in a powder bath. They wouldn't give me the price when I called since the plumber had to see it first in person. No custom built-in, no problems, didn't have to leave and come back. I had everything except the p-trap and tubing with is $30 at most per Home Depot's website. What's worse is the plumber (who is the owner) refused to break down the cost at first, lied saying he was there for 3 hours and not 2 (I have a time stamp on my ring doorbell app). Only after I continued to question did he drop the price. Won't be calling these guys again and I'd recommend getting a few quotes if it's not urgent.

Andrea N.

This father and son team were great. They were professional and honest about what needed to be done. Explained everything so that I understood. Would use them again with any future pluming needs.

Krs2005 K.

I called Pando plumbing based off these reviews online. Both techs showed up on time and explained everything to me in great detail. They fixed my leaking pipe quick and the work looked to be quality work. They also showed me where the previous plumber and hardware had failed and why it did. After the pipe was fixed, they walked around to open up the faucets to get the air out of the lines and noticed some dirty hard water coming out of my kitchen faucet. They took it apart and cleaned it (which they didn't need to do) and when they put it back together it wouldn't stop leaking. They tried replacing the gaskets and it still leaked. They told me they touched it, they'll fix it, so at 6:00pm they went to the store and bought me a new faucet and installed it. I always read reviews, however rarely write them myself but I felt I would be doing this company and injustice if I didn't tell you what great guys these two were, and what exceptional customer service I was given. Pano will be my go to plumbing company going forward. GREAT CUSTOMER SERVICE PANO!! Anyone looking to get multiple bids on a plumbing project give this company a shot, you won't be sorry.

Michael T.

Fast, fair and super reliable. They did the work on a blown repair quickly and correctly. Highly recommended.

Yindsey W.

Called Pando Plumbing for an emergency repair . They showed up with masks and booties to keep my house clean and safe during covid time. Really great communication. They were on time. Explained super well what needs to be done and why . Oh and very reasonable rate. High recommended .

Taylynn B.

My parents were visiting out of town when they were notified that their home had a leak in the basement. Earlier this year they had to deal with a entirely flooded basement and months of renovation and organization to resolve the issue. So understandably, the notification of a leak sent them into panic mode. Calling around to find someone to fix the problem the week of a holiday was a disaster. The earliest they could get someone to visit their home was a week later. They finally got ahold of someone at Pando. The lady they spoke with was extremely understanding and told them she would find someone to come out and fix the problem THAT DAY. A few phone calls later, they found that not only was the issue fixed, but we owed them less because the part they used was cheaper than what they originally thought. (Talk about honesty!) Once all was said and done, they even called to follow up to make sure everything was up to par. We can't explain how extremely grateful we are that they were so easy to work with and how quickly the got the job done. From the first phone call to the issue being fixed was just over an hour. Efficient, honest and quick. Couldn't ask for a better Plumber to work with. 5 stars and referrals to anyone and everyone we know!

Rishard B.

I am a general contractor so I don't just think anyone gets a 5 start.

I don't live near my rental and I had an issue with my plumbing and hot water heater and the entire team at Pando was so responsive and able to provide honest cost estimate and pleasant to work with.

They went back with no questions to address something that others could have been a pain about, but they were very proactive.

I would recommend them any time. Also my tenent felt they were nice and did a good job of communicating.

Anna P.

They were great! What I anticipated would be replacing parts turned out to be fixable itself and they didn't charge me for the service or time. They were on time and wore masks (because COVID) and were very friendly and knowledgeable. Will definitely use them again!

Nai C.

Lee was so sweet! He came last minute and explained things so that i could understand. Definitely recommend!

Larry B.

Pando responded when I called. I told them what I needed, which was to fix a toilet that was running every 15 minutes or so. We scheduled a convenient time and they said they would call when they were headed our way. They followed through with the call, were courteous and wore masks when showing at our door. They didn't charge just to come out and they replaced the needed part with no up-sell of any kind. The price was better than fair. We will be calling Pando for all of our plumbing needs in the future.