Pando Plumbing

Kevin W.

Outstanding people & Outstanding Service

I could not be more pleased with Pando Plumbing. With Chris on dispatch and Austin and Miller at my house all I feel like I really dodged an expensive bullet. I was looking down the barrel of $3000 to repair and upgrade my aging but perfectly fine water heater. Austin and Miller Showed me that all I needed was a $500 repair.

Launa R.

I had Pando Plumbing come out and give me a free quote to replace the wax seal on a leaking toilet drain this morning. Although the receptionist and two plumbers were very cordial, they gave me a quote of $375.00 to do the work. I told them I could get it done cheaper so they left. I called another Plumbing Company and they did the work this afternoon for only $215.00. That's a BIG difference and it was only a 30-minute job, mostly labor. I know where I'll be going for a plumber in the future.

Bradford D.

I reached out to Kris there at Pando last week to have her send a plumber to the house to address two troublesome single-handle shower valves. Kris (dispatcher/scheduler) was a pleasure to work with and Taylor and Lee showed up on time yesterday to look at what we had.
Note: I did inform Kris that the one upstairs shower I took care of myself last week (a simple Moen cartridge replacement...) but the downstairs still needed some diagnosis as it was reported that the temperature was hard to adjust, was low flow, and the hot and cold were somehow reversed (?)
A quick diagnosis indicated that the mixer cap and the Kohler pressure balancing unit (PBU) both likely needed replacing and that was going to cost me $465.
Thankfully, Pando Plumbing provides free estimates and that is what I got from them today...a free estimate. C'est la vie. So, I think I'll be doing that parts repair myself as well.
Regardless, great customer service from Kris, Taylor, and Lee. Thanks!

Chris M.

Chris and Jeff and Austin were so professional and did an amazing job. They answered our call and came when they said they would on time! They do whatever it takes to get the job done. It was so refreshing to have their excellent customer service.

J B.

We had our water heater go out the day after Thanksgiving in the evening. We had two water heaters all together but the other one also needed to be replaced. Pando was able to come out that evening for an estimate and would have done the replacement the next day had the water heaters we wanted been available. We decided to wait until Monday for the water heaters we wanted and they had no issue scheduling us. They were on time and efficient. We now have two brand new beautiful water heaters that supply hot water so much faster than our old ones. Great company and they were very reasonably priced especially considering it was a holiday weekend and after hours for the call.

Janet S.

Our water main failed and was leaking 80 gallons of water an hour. Pando was responsive, easy to work with, delivered on what they promised, minimized disruption to our yard and was very affordable. In my experience it is unusual to be able to say all of those things about a plumbing company. We could not be happier. Thank you!!

Jenny S.

Absolutely phenomenal! I thought I had a burst pipe in my rental property after hours. I was able to get ahold of Chris who was very knowledgeable and she helped me understand what the process would be to get everything fixed (even helping me understand the implications and process for fixing water damage, which they don't do, but they can help refer). When the guys came out, it turned out it was just a toilet supply line that burst, so it was a super easy fix and there was no water damage. The guys were very professional and fast! Their prices were very competitive and I really can't believe I got such great service for such a low price. 10/10!! They're incredible!

Jeff S.

I called Pando Plumbing out for a few things to my home in Park City. Lee who they sent out took care of a couple of things and suggested some alternate solutions for something else. I felt this company was honest and the fees they charged me were reasonable for what they did. It's nice to have a company who you can rely on. I've been in construction most of my life so I felt good about this plumbing business which I used for the first time and now it won't be the last. Thanks! Jeff S

Karen K.

These guys were great. They responded to our leak quickly and politely. They were very professional. They came out two times to try to diagnose our issue at no charge. It turns out the leak was a sprinkler issue, so they had nothing to repair.

While here, they gave us a quote to replace our water softener. It was quite reasonable. We will be calling them when we are ready to install it.

Susan T.

This is one of the best companies I have ever dealt with. I called them at 7am and by 9am they were at my house helping me with a leaking hot water heater. Kris answered the phone and Lee (one of the owners) replaced it in record time.
I highly recommend this business as it is fun beautifully.