Palm Industries

Juanita B.

they make promises that they can't keep. they are super slow, and don't finish their job. so unprofessional, they just need to go back to cleaning carpets. it should not take over 3 mouths to do all most nothing, a family of four have ( to little children) no kitchen, shame on you.

Kristina M.

Nightmare Experience

Palm Industries will ask that you sign an agreement to have insurance payments drafted as two party checks.

DO NOT AGREE

Pay them only as they perform.

Check your invoice. They billed water vapor material into mitigation to sink another hook into nailing down the project then they walked off the job after their own employee failed to schedule an electrician taking 100% of proceeds plus the profit they didn't earn!

Our job began in May, my house is unfinished...

(Palm Industries is not licensed to perform electrical or plumbing work and no licensed contractors employed by Palm Industries.)

This is a major issue

Hire a real contractor not a carpet cleaner posing as a construction firm.

All recent reviews on their Facebook page and also on #yelp demonstrate this company's major decline in workmanship and ethics.



HUGE BEWARE!!!

CURRY COUNTY BUILDING DIVISION NOTIFIED US AFTER THE FACT THAT PERMITS WERE NEVER APPLIED FOR OR OBTAINED FOR THE JOB!

Summer V.

Palms work was absolutely horrible. They damaged my home. Hired paintcontractor that didn't have a license in Brooking , their contractors license had restriction for no employees ( he used his unskilled adolescents)
I had to ask for my cabinets to be cover 3 or 4 before it actually was done. ( paint dripped everywhere) They also got paint all over my carpets. They nailed my pocket door shut . Who puts trim on pocket door with long nails. The put mismatch trim on my cabinets. They wanted to charge for work they had not even done. I fired them, they did so much damage. I had to do so much of their work myself . I found them to be dishonest, overpriced, not qualified to preform work. I would never use this company again. They should go back to carpet cleaning.

Kate T.

Our home suffered water damages, which Palm Industries was able to mitigate; however, we made the mistake of hiring them as General Contractors to complete repairs, a decision we regretted. This review specifically addresses their role as General Contractor. Their project manager Sean McKinney was disorganized, slow, and promised fixes and deadlines that he could not keep, even hiring subcontractors (ie painter OKD) who were sub-par and unlicensed to work in the city of Brookings, OR. Andrew Myers, the owner of Palm Industries, then took over, but any attempts at repairs induced further damages. At long last, we fired Palm Industries, and we completed the project on our own. When it came time to reconcile final billing, Palm Industries tried to charge us for line items they did not complete. We documented everything, and they ultimately conceded to us, because we had proof of their deceit. I encourage all customers to document every interaction in writing, and when possible, photograph and video record everything that is done and not done as proof of work. Do not trust this company to fulfill tasks on verbal promises alone. They will overcharge and attempt to deceive insurance companies and customers, alike. BUYER BEWARE.

sharon m.

Bookings, OR. experience... Beware, expensive and they don't follow through...

Glenn W.

Don't trust their word. There seems to be a common thread in the reviews I wish I had noticed ... after a complaint, they fixed things. After.

Pat J.

A few weeks back we called Palm Industries to have our carpets cleaned. I was impressed with them coming out and giving us a fairly reasonable estimate. I talked with Jamie on how we moved our furniture to prevent damage to our hardwood floors, what needed to be moved and what they could clean around. A date was scheduled. The cleaner was prompt and on time, but not too concerned about the method that we moved our furniture. He was not concerned about putting the foam protectors under the furniture,he said he used them only if the furniture bleeds. ( I have always had it used in my past cleanings...I would think if you have flat furniture on wet floor, you would have problems with mildew and smell..but what do I know??) The employee did a good job on the carpet...but it was like a bull in a china shop...it must of been a off day for him. He didn't use any foam under my furniture, He scratched my hardwood with his moving techniques. He failed to move furniture back ..leaving it for us to do. Even tho I can not make a honest connection..downstairs electrical probems occurred downstairs due to issues..resulting in replacement of equiptment. A good job was done. He did apologize for the hardwood damage and took ownership, I didn't talk to anyone about the electrical issue. Palm Industries have been working with me for the damage to the floor...but again it should not have happen...esp. when the client expresses their concern about the flooring....I haven't paid the bill yet, I KEEP LOOKING AT IT AND MY HARDWOOD. I know they said they will fix it to my satisfaction, but just staining it...or perhaps if we have extra flooring pieces...replace the scratched area. Would I use them again, NO...but he did a good job cleaning..and they are taking ownership of the issue...but they should of listen to my concerns in the beginning Pat J

Joyce M.

Update: After posting a somewhat negative review, I was contacted by the company and they apologized for allowing me to slip between the cracks. Because we were referred by other people, we decided to hire them. I'll update again after they finish the work in Sept/Oct.

Ric R.

Excellent is the best description for the job Chad and his apprentice did at my home in Brookings. I added a 2200 water drum and had no idea how to get them both aligned. Quick and professional. Not like the other plumber in Brookings on Carpenterville RD.

Pamela B.

After my former review, the owner reached out to make things right. We agreed that I should have complained more at the time. He assured me that things are much better now.