PacWest Services

T H.

Justin and Eric were very polite and professional when helping me with my small kitchen sink job. Justin even advised me over the phone to check for some simple things just in case it was a problem I could handle myself- I appreciated that. Had it been a 5 minute job, a lesser plumber might have been happy to charge me full price for something I could have done myself, but PacWest protected me from that.

I did end up needing their assitance, but they were kind and up front about their cost.

Jill H.

This is the 2nd time Justin and his crew helped us out of a plumbing crisis and the work was as expected, superb! I would go around recommending his company to people on the street if I had the time. They are timely, efficient, honest, trust-worthy and extremely knowledgeable. Justin is great to work with!

Nan M.

Justin came on short notice to replace our standard toilets with elevated ones. He was very pleasant and informed, as well as informative. He explained his work and answered my questions. Since the toilets had to be installed on a marble surface, even with his good care there were some scratches. Justin dutifully pointed them out to me but we don't blame him. Marble is a poor surface for a bathroom floor and the little scratches hardly show. Justin worked efficiently and charged a reasonable price, including for the time he spent picking up the new toilets at the supplier's warehouse. Since I want to hire him for some future work, he took a moment to look at those jobs and gave me good advice about steps that I will need to take. My only hesitation in recommending this EXCELLENT plumber is that he will get too busy to help me when I need him!

KIrsten k.

Justin was anazing fast and on point fixing my kitchen plumbing issues. Can't say enough good things about the service

Kristin S.

I can't say enough good things about Justin and his team at PacWest. My husband and I are ""DIY-ers"" who tend to have some ambitious ideas. The latest was to demolish an existing bathroom, convert that space to a powder room, and create a master bath from a small bedroom and some of the space from the old bathroom. Justin came in and helped us realize our vision. He and his team did great work on a pretty challenging project. They came up with some good ideas, helping it turn out even better than we could have hoped for. If you have plumbing needs...or are planning any type of remodel project, I can't recommend Justin and PacWest highly enough.

Linda B.

Following my yelp review Eric texted and called me wanting to come to the house to explain and clarify. He came out explained the warranty, confirmed the model number of the two water heaters we bought and rewrote the invoice with labor and parts costs. Although we paid a pretty price Pac West got the job done quickly and will warranty their products for six years.

Meghan B.

Had a great expirience with Justin and his team today. Called in for a leaky P-trap and had it repaired all in the same day. My husband and I felt in good hands with Pac West and will definitely use them again for our plumbing needs. Bonus: they were super friendly towards our baby and dog.

Jfo L.

It's not easy finding good help, so it was amazing that we found PacWest. All the positive reviews prob freak people out but seriously, they're the real deal.

I needed some plumbing services done at my house and called several different plumbers around but PacWest was bar far the best. Other companies tried pressuring me into making appointments immediately or wouldn't provide me any type of rough quote unless I paid them $100 bucks to come out, where they would reiterate that the cost would count toward the cost of the fix. That's a lose lose situation of time and money.

The PacWest folks though, had me send them pictures to assess the situation and gave me details of what the situation was and what needed to be done with a fair price. What makes this even more amazing is that you don't have a random plumber coming over to see the situation for the first time and then realizing they can't get the part (Rotor rooters did this to us and had us wait for 3 weeks - we ended up canceling and finding the part on our own in a few days).

We got help fixing something in our shower and also the kitchen disposal with the piping replaced. They did an amazing job and cleaned everything after, leaving it like they were never there. The quality was also great and Eric made sure to triple check all his work before he left. Also, I love working with down to earth people, so that made everything so much better.

Amazing crew of people that do great work. Thanks Eric and Tyler!

Chung T.

When it comes to people delivering services to your home or business like plumber, electrician, handymen, etc - the biggest thing is trust. Trust in the work that needed to be done, trust in the work completed, and trust in the amount charged.

Like all other yelp reviews, there is some skepticism if the review is overwhelmingly positive -
but PacWest helped us out when we needed a faucet and an old sink replaced. The work was completed and everything was fine except for one thing - we didn't like the new eyewash eyelet and insisted on the old one be put back. The new eyewash eyelet was included in the estimate and we have already paid for it.

Initially, I thought I would just put the eyewash eyelet for sale on ebay or amazon.com - but I discovered that the model is usually sold via wholesaler for commercial plumbers to install... so it's really hard to sell an opened one. So, I contacted PacWest and said, ""Hey, can I return this eyelet?""

Long story short, PacWest got me the refund for the eyelet and sent a check back for the full amount. I personally had forgotten about the eyelet after just a week or two - but I didn't have to call them repeatedly, I didn't harass them. I asked, returned the part, and they did as they said they would.

There was wait for the work I needed done but that's because the work was non-urgent and the sink had to be specially ordered. But they arrived on schedule on the date and time that they said they would - can't ask more than that!

On another matter - I was installing a gas BBQ at my home porch and couldn't get the gasket off with the pliers and wrenches I got. I was resigned to not being able to pop it open and wanted PacWest to come install my gas BBQ for me. I sent them a text asking for help, and they said they can schedule me a time, but suggested a couple of special wrenches that would work. I borrowed from neighbor and got myself set up that night. Wouldn't have happened without some helpful advice from PacWest.

Anyways - I highly recommend PacWest. I think they're solid in what they do and will use them for all my plumbing needs in the future - whether it's commercial or residential.

Yoon S.

My friend Jessica gave their information a couple weeks ago.
I was looking for the plumber at that time cause my son's bathroom leaked down to family room's ceiling ..
So we need somebody to help us .
So we called Pacwest company .
Justin and Andrew did very good job .
They were doing almost 1week .
Whenever they came they worked very gentle no messy at all .
Today finally finished everything..
I'm really satisfied.
I highly recommend them .