Pacific Water Heater Company

Tammy P.

I had service from them yesterday. I have to say they did great. I want to point out that they were able to get me in the next day when I called. Impressive. Especially since the job took about a half a day. And my opinion it's way better to get a tankless water heater rather than a regular one. It's it's much more efficient. You never run out of hot water. The price is much higher but I like I said it's worth it. They did a great job installing it and had no problems. I'm really happy with everything they did for me.

Nicole R.

Great customer service! I must have called 10 companies before i found this one and got nothing but voicemails and no one returning my calls. These guys answered the first time i called and the girl on the phone was so nice and helpful. I had to call them when i was driving so she even sent me their schedule and quotes in a text message since i couldn't write down the info. Their schedule was pretty full but i explained that we had no hot water and i had the following day off of work and then wouldnt be available for another week, so she moved some things around to fit me in. Dave came out the next day to fix my water heater and he was the nicest person. He was so respectful of my apartment and careful not to make any mess and he didnt even get annoyed when i had to squeeze by him a few times as i was trying to get some things done at home. He fixed my water heater no problem and it was cheaper than I thought it would be. Overall great experience definitely recommend these guys.

Karen A.

A company that doesn't try to scam people! After talking to a different company their prices seemed outrageous and way too high. Sure enough, these guys were way more reasonable. Chris was great and got it fixed within minutes...literally it was awesome. After he repaired it he checked a few other things and went on his way. It was super easy and fast. He was attentive and prompt too. Thank you Chris!

Kristin C.

Would recommend to friends and family. When an issue came up they were timely and made the repair needed! Thanks for being the best in town!

Nathan W.

Pacific Water Heater Company is a life saver. It's never good when you don't have hot water, but when it's starting to get cold outside, that's even worse.

Not only did they respond quickly, and get me a reasonable quote, they also sent out Terry who was super helpful and got the job done.

Great experience.

Samantha E.

Went to take a shower one night and it was extremely cold. I went and look at the water heater and found out it was working. Called pacific water heater company right after seeing if I could get someone to come out and fix the problem tomorrow. I was surprised they said someone could actually come out that evening. They were polite and very helpful. Problem was fixed and I was able to take a nice hot shower the next morning. Happy customer.

Ro R.

I knew that my water heater was getting super old. Last week I noticed It had a leak. Yes i still had hot water but I knew that it was probably getting time to replace it. When I called them up Chris helped me out. He got all of my information and had me send in some photos. I liked the quote and they could get me in fast so I decided to go with them. Chris was very professional and smart. He was accommodating with the extra things I wanted to add on too. I would highly recommend using Pacific Water Heater Company for your first choice when it comes to water heaters.

Faye H.

My husband & I started to notice that our water heater wasn't very hot at all anymore . It wasn't freezing but we definitely noticed a difference in the temperature . We decided we needed help getting it fixed and thought they had a lot of good reviews . Plus since we had our kids we didn't want them having to take cold showers anytime soon either .

Their plumber was very kind and professional . The one that came over said he would make sure to get to our house by that night even thought he was already super busy . I thought it was a good effort and showed he cared . He made sure that he would do his best to repair our water heater instead of charging us a ton to get it replaced and he was able to do it . I feel like they are a genuine and local plumbing service that cares about the customers and the business practice not just trying to make lots of money .

Alia S.

There is nothing worse then coming home from a long day at work wanting to jump in a nice hot shower only to find..... no hot water. I was so mad and frustrated wondering why this would happen now. My next step was to call Pacific Water Heater Company. I'm sure their customers aren't always the happiest when calling, I know I wasn't! All that changed when they dispatched Pete to my home that same day! Oh man, he was so calm and reassuring. The installation of the new water heater was quick and Pete even showed me where and what to check if this should ever happen again.

The whole staff was amazing from reception, to Pete and even the billing process. I couldn't be happier with the service I received. All in all I would recommend them to everyone! Seriously this whole team is awesome.

Kaelin C.

These guys are awesome! The night before heading out on a weekend trip, my water heater broke down leaving me to think there was going to be no way to have it fixed before taking off. I really didn't want to have to deal with this after coming back from a nice little getaway. Gave them a call and they were willing to head to my house late night to take on the repair. They repaired the heater and charged me less than I had been expecting to pay. Was very happy with their service and would suggest them to anybody in need of help!