Pacific Water Heater Company

Luv Y.

Pacific water heater company is a wonderful company to call when you're not too sure about how your water heater works or what the problem is. I called and talked to a person named Terry and he helped me walk through the process in detail to solve my water heater issue. He was super thorough and so nice. He was patient with me when I was frustrated with my water heater and I had no idea where to look or what to do. He gave me super detailed instructions to give him the information he needed. He told me the price which was really reasonable for the amount of help I received from this company. He said it wouldn't take long and in person he was even friendlier than he was over the phone! My problem was fixed in no time thanks to Terry and I would definitely call Pacific water heater company for a hot water repair again every time! It was so easy and I'm gonna refer them to everyone who needs a hot water fix. They fixed it so fast and for anyone who is frustrated with their hot water issue call Terry ! Thank you pacific water heater company!!

Judy C.

I thought they did an amazing job I was worried about finding honest people that could help me figure out what to buy and what to do with my water heater. Ryan was so helpful and gave me a run down of each water heater tank they offered , I never once felt like they were trying to up charge me or sell me anything crazy like some of the other companies did. They were able to schedule me in for an appointment late on a Friday so it worked out great for my schedule . Their employees did the job in such a quick amount of time it was crazy I'm very happy , I would use them again if I needed too.

Jeff C.

Found the company on Yelp. Snapped a couple of photos & sent them an email. Sam contacted me shortly thereafter and just finished installing a new water heater. Job took him about an hour. Simple & straightforward. I'd use them again.

Matt M.

This it's actually my second time talking with these guys. A few months ago they installed my new water heater and did an awesome job. I recently called them to ask how to make the water temperature higher. I talked with Chris, he walked me through turning the temperature up over the phone. It was really easy and I couldn't be happier with them once again. I would definitely recommend Pacific Water Heading Company.

Juan Antonio S.

I had a problem with my water heater and it was not working properly. I checked out other places and this one convinced me the most. The company exceeded my expectations. The service was excellent. The technician was friendly and professional. I have this place in my contacts and I highly recommend anyone wanting exceptional service. Thanks!!

Jesper M.

Our water heater gave up on us and Dave was quick get me a competitive quote and same day service. His team was on time and did a great done installing our new water heater.

Michele M.

I had an issue with my fairly new, high quality water heater that would not cease, The pilot was consistently going out. I had 2 different companies come out to try and service it and neither could locate the issue; they would relight they heater, charge me for my visit and leave, two days later the light would go out. I finally got a recommendation for pacific water heater company and Dave came out to help me, the issue was resolved in an hour, for less than the other companies had charged me, and my water heater has been working perfectly ever since. I would definitely recommend this company.

Susan A.

My water heater had been making a loud noise for a few days. I ignored it, hoping for the best. I finally realized I had to do something when I woke up, went to take a shower, and had no hot water. A friend recommended the Pacific Water Heater Company. Because of the Covid virus, I hoped they were working, and was relieved that they were.

They asked me some questions, and were very patient when I realized how little I knew about my water heater. They agreed to come out the next day and take a look.

Dave was exactly on time and very pleasant. He wore a face mask, which I appreciated. He looked at the water heater and told me it was an older gas model. He fiddled around for a few minutes, told me the pilot light had gone out, and fixed it. He said the heater was in pretty good shape. The price was reasonable and my next shower was nice and hot. I recommend Dave and this company, and would call them again for any kind of plumbing problem.

S S.

Just moved in and the hot water suddenly stopped working. Came across pacific water heater, called the day of and they were able to accommodate to our needs within such a short notice. Terry was our technician and helped us out tremendously, explaining to us what he was doing to resolve the issue. The customer service was amazing and he was in and out quickly. So far, no other issues and the hot water works. I would highly recommend their services to others!

Indy A.

My wife and I noticed that the hot water started getting a little less hot over time but repairing it got put on the back burner due to our busy schedules. Well we ended up with no hot water at all and had no choice but to get it repaired.

I called first thing in the morning and they booked a same day appointment. The plumber contacted me via text (which I loved, btw) and gave me his name, price and ETA.

Guy showed up at my house clean and professional. I took him into the garage where the water heater is and he got to work diagnosing the problem. Kept to himself and focused on doing his job which was a relief as I'm not a fan of small talk. He finished quickly and cleaned up after himself. I swear my garage was cleaner than when he got there.

Awesome company, awesome plumber. Will definitely use again and recommend to friends.