Pacific Energy Service

Rocio G.

Called them and they were able to send someone the same day. Jon was friendly and answered all my questions. He was professional and worked fast. Thank you for a great service.

Payam R.

Beware: this company will take your money and not do the service then will refuse to refund. Stay away.

I am on the HOA board for a condo building, we contracted with this company to do preventative maintenance for us on our building boiler and tank. We paid up front. The contract we signed called for three visits a year with reports. A year later we had a leak and lost hot water to the whole building for a day. Turned out they had not done any of the visits (which could have caught the issue) and not sent any reports. When we complained about this and demanded a refund they have been completely non-responsive.

Lucy M.

very thankful for pacific energy Service for coming out to ur building and taking care of hot water problems but thanks to Jasmin for offering good customer service and making sure someone came out ASAP.

Christopher T.

Beware of this company's tactic.

1. Called them and they said they would send someone out for an estimate, and no service charge was mentioned.

2. Guy named Jon, sounds very knowledgeable and said that my boiler can be rebuilt and don't need repair. Sounds great, right? Although, every other contractor said that a replacement is needed. Then, at the end of the talk, he said that I need to pay $96 which is waived if I go with them. Okay, since he is saving me money by not replacing my boiler, I said no problem.

3. 3 days past, and no word from him, so I had to call him. He said that he's waiting for the parts' costs from the manufacturer.

4. A week past since the day of estimate, I had to call them again, and this guy named Russell said he would get back to me.

5. 2 weeks past, nothing from them. So, I am really pissed that they charged me $96 with no answers. I hope this review burns them, at least for wasting my time and my money.

Jon N.

Our Company has always used Pacific Energy for repairs/replacement on our pool heater or the boilers on the roof. Today Benny, Mauricio and Joe came out to replace our Pool heater and a heat exchange on one of our boilers. As always they did a great job and finished everything quicker than expected. All the guys work in a professional manner and cleaned up after everything was done. Thanks guys!!

Ray Ray M.

Today Service Tech Jose l. arrived on the Scheduled service date, saw the leaking concern I had for the apartment complex, and started with the assessment of the logical way of repair. He was very professional and with the noted detail of showing me the inside of the copper piping thinning, with no hesitation of mine, the repair was started. Within a very timely manner, the job was done.
Company's like this will only grow a lot stronger and never fail.

Thank you Jose, very much!

Rose G.

I was very dissatisfied with the company and staff. I do not recommend, unless you want to be harassed constantly for payment, while showing no sympathy for customers.

Raul C.

I have used this company 4 times and I am very happy with them there respond time is good techs call you 20 minutes minutes before they arrive. Very professional in there manner doing business. I would recommend them to anyone that needed there services

Steve A.

These guys did a great job in replacing a bad flow switch which was leaking. We were without hot water only for a few hours this morning while they made quick work of replacing the part.

Gabe M.

I would highly recommend this company, and specifically Benny. We had a pipe burst on our roof connecting to our solar panels, and hot water was dripping down the roof and into our gutter and drain at a rapid rate. This is all on New Year's day, which I hope it is not a sign of things to come for this year. That said, we had left messages and emailed multiple companies on yelp, and one of the first ones to return our call was Benny. The other companies, we're not able to assist as they were tied up for the new year, as I had expected, however the water was pouring at a fast rate, and we needed a quick solution, which I figured we would not be receiving on New Year's Day. Sure enough, after speaking with Benny and sending him some photos of our solar panels as well as the issue on our roof, he was able to quickly diagnose the source of the problem, and provide over the phone service which allowed me to shut off the correct valves and solve the problem. It's people like this that truly shine, and I would certainly recommend them to anyone needing this type of service.

Thanks again Benny, and I wish you and your company a very happy new year. You have certainly started our families on the right course!