Pacific Coast Home Services

Kainoa C.

We contacted Pacific Coast after having a horrible experience with a different electricity/HVAC company that was dispatched through our home warranty company and it was clear they weren't going to provide a good service, most likely because it was routed through the home warranty, but regardless, it was clear they were not quality. (Didn't fix our furnace. Didn't provide updates on parts needed. Complained about the current state of our system etc.. Only received a call from our home warranty company 2 days after their visit to inform us they will replace our furnace for $1000 out of pocket).. Keep in mind, It's early February with temperatures below freezing at night, so we needed to go out and buy space heaters. That blew a fuse... not great when you have a 2 year old and newborn.

Called Pacific Coast the next morning who sent an electrician out (Andrew) within 1 hour of that call. Andrew was amazing. Professional, fixed our electrical issue and mentioned that Pacific Coast had an HVAC division. He didn't pressure me to call, but said that if we want another opinion on our Furnace they'd be happy to come out to do a free assessment. We decided that Pacific Coast felt ""right"" and I called, and it was the best decision we've made since moving into our house in August.

Nasser Pineda was absolutely top notch In helping us diagnose and fix our Broken furnace and 30+ year old AC unit. He walked us through options, provided fantastic discounts and made it clear that the customer and service comes first at Pacific Coast.

We liked Pacific Cost so much that we opted to go with them over the cheaper vendor through the home warranty company. We feel like the quality of furnace/AC (Which Nasser upgraded for free) and small items he ""threw in"" to his quote (thermostats, running wires, new vents etc) was just so ""extra"" and appreciated. We couldn't be more happy with the service, especially now that our HVAC system is brand new and running great!

Lastly, outside of the technicians it's clear that Pacific Coast cares about their employees, setting them up for success and not succumbing to the ""salesy"" approach used by so many other vendors in the space. I was kept in the loop on my appointments via phone, text & email by Pacific Coasts dispatchers who provided pictures of our technicians and were available 24/7.

All in all, Pacific Coast was great, and it should also be known I don't write a lot of these reviews, as it needs to be a compelling case for me to take the time to write one.

I hope this helps anyone looking for a reliable vendor in the HVAC and electric space!

Brian H.

I dont know why this business utilizes Yelp. Their prices lacks transparency, and it's not until you've paid their fees to get an appraisal do you find out whether their pricing is or isnt competitive. Dont move forward with this business

Jen B.

I won't use anyone else!! I had an emergency situation at 8:00 p.m, on last Saturday night. I called them, and explained that my major appliances had stopped working--without tripping any breakers. They immediately came out, and showed me exactly what the problem was. My electrical panel had failed, and it was a fire hazard. They worked with me to optimize safely, some electricity. We needed city permits, which we couldn't get until Monday. They sent over the contract, secured the permits early Monday, and stayed to replace the entire electrical panel. Everything is working, and my home is safe!. They even called to check in with me before my party on Sunday! The employees across the board, were conscientious, highly trained, and very professional. Top notch work, and excellent customer service.

Colleen M.

We have old wiring in our house and an oven plugged into an inadequate box that burned it out. With investing in a membership we received a thorough estimate of what needed to be done with the house an oven. The oven socket was taken care of in a couple hours by Brandon and Hector. Services are swift and 24 hours. Customer service response is quick, too.

Stephanie M.

Professional, knowledgeable, courteous. I would definitely use them again. The job was complicated and they took care of everything including permits and inspections.

Maybeck S.

Pacific Coast installed a new breaker box for me... All of their workers were very knowledgeable... Miguel and Brandon did a great job and were quite professional.

Che G.

If there was a zero star I'd have given that for rating. Technician shows up, looks and sniffs around. After he is done sniffing around there is some blah blah & then some more blah blah about how this company is the best and pricey but pricey for a reason.

Anyway, I agree to shell out more than $340 for his 2 hour ""investigation"" and he agrees to waive $89 service charge. I then sign some paperwork on his handheld device. After he is done with his ""investigation"" I am provided quotes for work to be done; which are way over priced. Just watching him contort himself into sweaty pretzel in order to justify pricing which even he knows is way over the moon was the best part.

Listen to this, $1800 for adding 1 new circuit breaker, $3000 for adding two new circuit breakers and bunch of other BS quotes. One quote was as much as what a used car for costs, what ?, some horse crap. I bloody want one or two more circuit breakers added. That is all.

Icing on the cake; one week later I get a email billing me for $89 service charge which their technician agreed to waive before I signed paper work in my kitchen. I don't quite frankly get what are they highly rated for. Their quotes are literally 100-135% marked up as compared to other electricians, then they scam you by going back on their own word.

Stay away from them and skip past them. I made a mistake but at least you won't.

Jason L.

I definitely recommend Pacific Coast Electricians. My kitchen renovation needed additional power plugs, and light fixtures installed. I was fine with getting something similar to what I had already, but they went the extra mile to get the exact set of parts that matched, even though they are non-standard. The work required multiple visits, and each electrician was prompt, competent, and very friendly. It was also helpful that they text you ahead of time to tell you when the electrician is on the way. The last set of electricians, Reggie and Carlos, even helped clean up some of the mess left over by my other kitchen contractors. Dealing with contractors can be a major ordeal, but Pacific Coast Electricians made the whole experience pleasant and stress free. Thanks!

Matt H.

Eric was awesome - super courteous, straightforward and knowledgeable guy. He arrived on time, found out what the problem was right away, took care of it in a jiffy, and saved me from having to call my home warranty to get someone to figure out the issue. Not sure why all these other non-5 star reviews on here, but they must not have gotten Eric!

Tony S.

Bait and Switch. Beware, the first electrician that came out to my home was super helpful and really seemed to know his stuff. Unfortunately I never saw or spoke to him after the first day. I was told the job would take two days and it ended up taking 4. This wouldn't have been a huge problem except they tore holes in my walls without telling me and then wanted to charge an additional $600 dollars to fix it. This is after I spent 6,000 dollars on recessed lighting for three rooms. I would not recommend these folks under any circumstance.