Pacific Coast Home Services

Yash H.

Very professional and timely service from Adrian from Pacific Coast Electric. Went above and beyond my expectations.

Andrey G.

I set up an appointment for a technician to come out and give me a quote for AC Installation and possible new ducting in Oakland. I spent time on the phone setting up this appointment ahead of time, providing my address, confirming my location, and explaining what services we were interested in.

I received a call from the technician thirty minutes before the start of my appointment window on the day of my scheduled appointment, and was told that they do not really service my area (Oakland), and that they would ""rather not"" come all the way out to provide an estimate if I was still in the process of gathering other quotes. I was told that once I had finished gathering other quotes, to let them know and they would match whatever the lowest quote was.

That's all well and good, but honestly what is the point of that? If I already have a quote that I'm good with, why would I then take it to a different company that couldn't even be bothered to keep an appointment THEY made and CONFIRMED, and inspect my house for themselves. If you have a good, established relationship with this company, I suppose that could make sense, but I'm a brand new customer and if this is any indication of how the service will be, count me out.

I am not happy that we blocked time off of our work calendars today, moved items around to provide access to the crawl space, and essentially had our time wasted for no reason.

Anne C.

This company looked great as I've seen their vans driving up and down in the Bay Area so when I had a heating and air conditioning issue I was happy to call them.
The technician came and ran diagnosis and let me know that a wire needs to be replaced and it will cost $1,200(WOW).
I called 2 more companies to check as it didn't make sense why a simple wire will be that much. The two companies showed me a completely different problem and solved issue with $60!!!!!!!!!!!
I called the nice lady who booked the appointment and she transferred me to some guy, don't remember the name. He was awful! He started the conversation by saying ""WE DON'T NEED YOUR BUSINESS"", I was shocked as I wan't that angry in the beginning but the way he attacked me right away for no reason I was shocked, it didn't stop there, he cursed me! unbelievable he actually cursed me and screamed at me.

I regret the minute I called them and I hope everyone will read the reviews and understand how they work.

Robert R.

Richard Castenada was very professional, friendly and knowledgeable. He was very thorough and took the time to explain what he was doing. He made me feel confident that my electrical issues were being resolved. I was very impressed with Richard and if I ever need work done again I won't hesitate to call Pacific Coast Home Services and request Richard.

Jae R.

I really liked the fact that they sent me an email/text showing me who was going to show up at my place. Richard Castenada was my electrician and he was super friendly but also very professional and knowledgeable as well.

He identified and resolved the problem quickly and was top notch in every respect. If you need an electrician, I would HIGHLY recommend you ask for Richard :)

Linda B.

Richard was great. Showed up on time following COVID protocol with mask and social distancing. Diagnosed and fixed my lighting issues. I would request him in the future.

SooSang P.

I had two light switches that weren't working right, one not working at all, the other inconsistently.

Richard came and figured out both quickly and fixed them and went above and beyond to make sure they won't have issues for a long time. My lights work great now. He was at my house for just over and hour. Would be glad to recommend him to others.

Haley S.

My husband and I needed someone to install two outlets, one in each of our bathrooms, as well as one outlet in our crawl space for a chest freezer. Each on their own dedicated circuit. He sent requests via Yelp to several businesses including this one. Their estimate was extremely high - $3500 - so we didn't hire them. We went with another company that quoted $1300.

That didn't stop Pacific Coast from charging $89 for simply coming out to give an estimate - something no other contractor has done before in my recollection.

Additionally, we received several invoices for this charge via email, SMS, and the mail, indicating that they would send it to collections if we didn't call to pay over the phone - but it took weeks to finally get through to someone on the phone, as the number in the notice goes straight to voicemail 100% of the time. We finally got through to their weekend answering service by calling the regular business number.

Marla S.

I hired Pacific Coast to replace my 2 wall heaters with new units as well as the ducts from the heaters to the roof. I also had them blow insulation into my attic. By bundling that into the heater work, they gave me a very nice discount. I especially appreciate tech/salesman David Earl Glover who took several hours to explain the pros and cons of wall heaters vs. central heating. He did a thorough inspection of my heaters and my attic. We signed the contract on a Friday and the heaters/ducts were installed on Monday - and with permits, too! The techs who came to the house were Covid protected, were knowledgeable, thorough and personable. They cleaned up after themselves as well. Communication with their office personnel was always pleasant. Mr. Glover let me know that if I had any questions or issues I could call him at any time. I am really happy with Pacific Electric, Heating & Air. I highly recommend them!

Jerri A.

They showed up in masks and kept them on the entire time they were here. Got the job done quickly and efficiently. Kept me informed of the work to be completed and the next steps. Organized all city filings, inspections, fees, and were here to meet the city inspectors! This was a huge relief!