Pacific Coast Copper Repipe

Mike P.

I have had 7 slab leaks over the years, finally decided to re-pipe my home with Pex. Doug came out explained how the re-pipe would be done and provided a bid. Even though they were not the lowest bid I decided to contract with them. I'm I glad I did. They had a crew of 7 come out completed the re-pipe in one day. I had water back on by 5:30pm. (3500 sq. ft. 2 story house). They returned to patch the drywall and completed that in one day as well. You cannot even tell that I had the home re-piped. They took extra care to protect the floor and furniture in the house and cleaned up everything before leaving. The office manager Barbra is a real joy to work with as well and will help resolve any questions or concerns you have. I would highly recommend this company to anyone who is considering re-piping their home.

Mitch B.

After seven slab leaks (!), we considered the pipe epoxy, but with teh water in South OC being basically toxic to copper pipes, and a slew of plumbers over the years giving us varied service, we thought it best to replace the mish-mash of pipes in our poor house. It basically took 3 days of workers in the house - one for the plumbing and two for the wall repair. The teams were great, and it's so nice to have new plumbing and not have to worry about leak #8. Doug was great in explaining the process to us - he didn't slam epoxy but explained pros and cons. Jesse was our plumbing foreman and he was awesome. These guys are great and we're rally glead we did it.

Coleen W.

We just had our house repiped by PCCR and decided to use copper (we determined it is more favorable over PEX), and the whole job was completed in 3 days, with one day for the city inspector to do a 30 mins check off.

Mary C.

The thought of a repipe was horrifying for me. Had 2 slab leaks in 2 years and on the second, figured it was time. I got quote from 5 companies. Doug spoke in layman's terms and pointed out several things the other firms didn't mention. They were not the lowest bid nor the highest.

They showed up early, shut off water at 8, had it back on by 4. Inspector came the next day and said 'they do good work'. Drywaller was the hardest working man I have ever seen -- and you would never know I ever had 48 holes (inside and out) that he patched over. It is flawless.

Barbara in the office is professional and efficient.

Very satisfied customer!!!

Lutz M.

Just got done having our house repiped. These folks are a class act. From the initial contact with Doug thru the repipe crew showing up on time and being very professional to the patching crew, I could not have asked for a better experience. Even the City inspector was impressed with the work pointing out some nice touches such as minimizing pipe rattle thru the use of special devices. I should mention that I went with copper as I had a nasty experience with PEX pipe in my RV. All in all, you want your house repiped, this is the company to do it for you.

Sparky N.

NOT HAPPY WITH PACIFIC COAST REPIPE !
Hired Pacific Coast Repipe to install new copper pipe in my home.

They gave a very impressive presentation. I received a quote shortly after. Their price quote was not the lowest or highest.
They started work as planned and completed the job ahead of schedule. The City Inspector came and he DID NOT APPROVE THE WORK.
The contractor (Pac Coast Repipe) had to return and finish the job of insulating all hot water pipes in the house and provide pictures of work performed before they would issue final city permits.
I notified Pac Coast Repipe right away about the city inspector report, plus these other problems listed below.

PROBLEM #1- Return to house & insulate all the house hot water pipes.
PROBLEM #2- Nobody returning my call regarding questions I had about the shower pressure.
PROBLEM #3- Needed pictures for the city inspector to show proof that work was completed. The Lack of pictures was holding up final city permits.
PROBLEM #4- Fix the hanging vent cover from the newly installed hot water heater.
PROBLEM #5- The crew left trash in driveway and inside hot water heater enclosure. They left sharp broken pieces of pipe and a faucet in flower beds.

The next day a worker returned and insulated all the hot water pipes and took pictures, but was unable to answer questions regarding the other problems above because he said he did not speak English. I Called their office and again explain problems and then another guy came that understood English and fixed the vent and answered shower pressure question.  
I noticed that all the old pipes were still under the house. I called Owner, Doug Adair and asked why old pipes were still there. He told me to read the contract fine print that says in part"" The old existing piping removed when contractor deems necessary"". That seemed unprofessional to me, but YES it was in their contract plus lots of other details that I or a lawyer should have read more carefully before I signed their contract.

In summary - 14 DAYS to get completed.
April 1, 2015 Work started --
April 14, 2015 Job completed, received pictures and City re-inspected with a final permit approval.

Rock S.

We had a slab leak over the holiday season. It was our second one in a little over 3 years, very frustrating!!!! I called around, got a few estimates and word of mouth referrals, and in the end after meeting with Doug we decided on PCCR.

Doug walked us through the process of the repipe from beginning to end. He told of our options, and we came to the decision of a whole house repipe in PEX. We set an appointment less than 7 days out that worked for his crew and my schedule.

His guys were the best. They were on time, clean, made sure to cover up the necessities and kept the dust, which we were told about, to a minimum. After the initial piping work, the drywallers came out and patched textured the day after the inspector. They did an excellent job with the patchwork. It's top notch and cannot even tell where the holes were cut!

Barbera in the front office was very good at communicating with myself and the foreman. She made sure that any questions were answered in a timely fashion.

I would definitely use PCCR again and I'll be recommending them to anyone that needs a repipe.

Thanks guys!!! You made something very frustrating, easy and worry-free!

Wendy M.

Five stars isn't even enough! After discovering our parents' home under water from a leak in the kitchen wall, we asked neighbors and friends for recommendations of a plumber or repiping company. Pacific Coast Copper Repipe was highly recommended and we couldn't be more enthusiastic about endorsing Doug Adair and this great company.

Unlike other companies, which give you a window of time when someone may or may not decide to show up, Doug said he would be there by 8 a.m. and actually arrived early! He walked us through the whole home, gave us options, and most of all, spoke with us in a way that put us immediately at ease. Rather than use jargon which would make us feel as if we had no clue what the scope of the work would be or give us a vague estimate that left room for unexpected additional expenses, Doug clearly provided all the information we needed and swiftly emailed an estimate for us to look over and make our decision.

His repipe crew was also very professional and efficient, arriving a little early and finishing before mid-afternoon. Barbara, in the office, was great about keeping us posted on what we needed to do for preparation and narrowing down the time the city inspector would arrive.

Our only not-so-stellar review would be with the drywall re-patch crew which arrived late and seemed more interested in the view out back than in finishing up. Their work looks great, though, and overall we could not be more pleased with the experience and would highly recommend Doug and his team. We just wish they also did remodeling/renovations because we'd hire them in a second!

Len T.

We ended up with 3 slab leaks and my plumber recommended these guys. I wasn't sure what to expect since I had never had this experience. Doug came out and gave me the estimate with options. The guys showed up to do the repipe and got it done in less than a day. The patch crew came in and made it look like no holes were ever cut into the walls. I am very impressed with the professional staff PCCP has and have already recommended them to a number of people I know. I will be very comfortable recommending them to anyone who has this need. Great work and terrific result and no more slab leaks....ever!

Harvey K.

Had slab leak. Larger older home. Pacific Coast Copper Repipe Inc. out of Anaheim exceeded our expectations in everything. Job proposal was professional, and at fair price (Doug) . The team of 5 men in total, (foreman was Jesse) worked their tails off to complete the plumbing. Complicated job because of kitchen center island. Quality and trust worthy people. Fully trusted them to be in the house. Were considerate of our stuff.
Went with Pex. The hot water now comes out of the faucets hotter, and quicker. Building inspector also said the work as very well done.
Patchwork guys (Romero) had big job to complete.They did an amazing job. We have done many renovations and this patchwork and the texturing, including outside stucco was absolutely perfect. Again, the patchwork team were quality people that we felt very comfortable with having the run of our home.
Lastly, Barbara in the office was always very responsive to our calls.
I would recommend these folks to anyone.