Overall Plumbing & Repair

Rose R.

Our water heater died. We called Overall out as they had done work for us before and did a great job and we were hoping for another great job. We were not disappointed. They sent out a tech first thing Tuesday morning. After inspecting they presented us with 4 different purchase options. There was no hard pressure trying to upsell us to the higher repair cost. A great relief to be able to review a written estimate with multiple pricing options and being able to choose without feeling backed into a corner. It's stressful enough when this happens to be pressured to spend a ton of money doesn't help.

Dustin and his apprentice (unfortunately I forgot his name) we're both very friendly, professional and knowledgeable. During the install they found a leak in the water line to our house we are so glad they let us know immediately upon discovering it. They had our water heater installed in no time. Thank you guys so much!!!

Would definitely recommend Overall for plumbing needs.

Joel P.

I appreciated the quick response to my request to replace a cartridge in the shower faucet in my rental unit. It was done professionally and with courtesy to my tenant. My only issue was that the charge was a bit steep for such a simple repair, but perhaps that is the nature of plumbing charges typical for Boise.

Vance G.

Ron was a very knowledgeable and professional guy. I will definitely call Overall plumbing next time I need plumbing fix.

Rachael B.

I called Lacey with a plumbing emergency, she picked up the phone on the 2nd ring, and I didn't have to go through an extensive menu list. She got Shawn on the horn and he was at my home within an hour (I even received a text that Shawn was on his way with his photo, and his credentials). He was knowledgeable, caring, understanding, and kind. He had to crawl on my roof in a snowstorm, and when he would transition from outside to inside the home, he was always respectful of keeping the area tidy. I am sold. I will always use Overall for all my future plumbing needs, and they will always be my referral to friends and family. The work is quality, and quick to respond, and at just the right price. I am grateful for Shawn's help, and look forward to working with him in the future. Thank you.

Tab H.

Overall plumbing was great all around! The gal I spoke with to make an appointment was super friendly. Ron came out to look at a leak we had in our garage. He told me all the possible way things may have to be done, depending on the extent of the damage to the plumbing. It ended up being a quick and easy fix! I wasn't home during the repair but I believe it was Phil who did the work. And he did a great job, from what I can see! I would definitely recommend Overall Plumbing. Everyone I had contact with was extremely friendly and knowledgeable.

Carolyn R.

Our experience was great. Tom arrived when expected and quickly diagnosed the issue. He then retrieved a plastic part my 2 year old grandson had flushed. Would definitely used Overall Plumbing again!!!

Chad S.

Work was done well and fast. I had one issue but the company resolved it after a phone call. Thanks for working with me.

Nancy S.

Hundred percent disagree with having to pay a $45 trip charge just to get a quote on a thermo coupler replacement on the water heater. If they can't give me any kind of guesstimate over the phone I'm not interested.

Lori B.

I called them asking for a quote on a comfort height toilet installation. Told that I must pay them $45.00 for the quote, as it requires a tech to come out!
Seriously? It's a new home. Plenty of room. And I'm not paying for a quote. Wanted cost of toilet and cost of labor.

Suzie W.

Wow! Words can not express my incredible appreciation for Mike for his plumbing advice on my house built in the 1920's. Phil and Thomas came and worked tirelessly on the repairs and replacement of old pipes and fixtures. The house plumbing is wonderful now. It has a shower, tub drains, toilet flushes, washing machine drains into the main sewer line instead of on the basement floor and the main water line in the house is now secured to the wall and can no longer have the possibility of being used as a jump rope. When Phil and Thomas were working, I could hear cheerful relaxed conversation between them. There was no complaining or frustration in their tone or mannerism while working on the different projects in the house no matter how gross they were. Their calm vibe kept me relaxed and confident that all was well, and to just trust they would get'er done. And they did! Can't recommend them enough. Great company! Great guys! Great job!