Overall Plumbing & Repair

C B.

I wanted a specific model of water softener of which they carry, but in order to give me a quote they required an onsite visit. I stressed a price estimate was all I wanted, but still no-go. Not the end of the world, but still annoying and inconvenient as all others who also carry the model gave me a quote over the phone; however, to get someone to come and give me a quote they were going to charge me $50! That's a joke, and no one that I have spoken to charges for onsite quotes, especially when they're the ones that require the visit, not me. Disappointing.

Bill H.

Mike (and Tristan) replaced our kitchen faucet and did a great job. They were timely, professional, and friendly. My wife was impressed with the neat and detailed work. We love our new faucet, and we will definitely call on Overall Plumbing & Repair again for future repairs! Thank you!

Denise W.

If you are looking for a plumber Overall is the one to call. Very prompt response and they know about getting it done right. You may find a cheaper plumber but when it comes to price of mind you can't put a price on that. If you cut corners the results could be way more costly than the savings. Overall installed our new whole house water softening system and it working great.

Zack B.

First time using them and had a great experience. Shawn was very helpful and polite. Price was good and already recommended this place to my dad.

Doug S.

Had a major sewage problem identified after a bathroom remodel and getting tired of the contractors 'guys' I decided to call who I knew and Ron came out to investigate. From the first visit to writing the check I cant express more the skill and professionalism of the team at Overall. Don't even think twice when making this choice. I even joked wishing I had more plumbing problems so I can interact more with this fantastic group, heck, even a neighbor stopped by and offered his own very positive opinion on his watching them work, true professionals he said and that says it all..

Matt O.

Wanted a local company to quote roughing in a sink for my garage. Contacted Overall Plumbing and received a quote for the work. Requested the work to be done and it was completed faster than quoted and very professional. I am happy with the work done and the employees of Overall.

David H.

I have a rental home in Boise that had a minor plumbing problem with a toilet a few days ago. The tenant called a national franchised plumbing company which I will I not name but it is two words that start with R. They showed up 3 hours late, did not actually fix the problem, and either intentionally or incompetently caused a portion of the homes crawl space to flood. He then told me my main water line froze and that it needed to be replaced at a cost of between $7-8K. I only spoke with the guy over the phone but I he did not instill confidence.

Looking at spending a small fortune on a plumbing bill I decided to call for a second opinion. I had never used or heard of Overall Plumbing before, who was referred to me by ABC Septic, but I'm sure glad I called them. He showed up on time and quickly diagnosed that I did not have a break in my main and fixed what appeared to be the likely source of the leak, which turned out to be some valves in the irrigation riser tube that the first plumber had messed with. At this point my bill with Overall Plumbing came to $125. I then remembered the initial reason for the plumbing call by my tenant which did not get fixed and asked him to take a look. He fixed the problem with the toilet and did not charge me extra.
Bottom line is that Overall Plumbing saved me thousands of dollars on an unnecessary plumbing bill and will absolutely be who I call the next time I need a plumber.

Shelle M.

The temperatures in the Valley was in the 100's for several days, so we were worried about the AC keeping up with the heat. We never expected our water heater to go out on a Sunday afternoon. We went straight to Yelp to see who serviced water heaters in the Treasure Valley and were pleasantly surprised that Overall Plumbing had 5 stars and located in our area.

We called and scheduled an appointment for their next opening which was on Tuesday, heck it was 100 degrees out and a cold shower felt nice so waiting two days was ok. To our surprise they called on Monday with an opening in the afternoon and arrived just before 4pm. They provided us with several different options; try to fix the problem and hope the 13 year old water heater would hold out for another year or two, and four different replacement options. The replacement options included the energy efficient water heater and a couple different yearly service plans. We were able to find an option that worked for us financially.

So when should we expect this new replacement; today was his response. Now that is customer service at its finest and why they have 5 stars. They went to work removing the old and replacing it with the new larger one that fit snug in the space. A couple hours later we had hot water. The days since I have come to realize how bad our old water heater was and how effective this new one is. Our water is HOT!!

A huge warm hug goes out to the guys who spent their evening in the 100 degree temp giving us hot water. If we ever need additional plumbing needs you will be the first people we call.

Cameron M.

Before closing on our house we had a competitor come out and scope the sewage line. They told me it was clear. Well we ended up buying the house and a week after purchasing the home our sewage line had a major clog in it. So I called Overall Plumbing to come out and fix what their competitor screwed up on telling me.

Brad and Ron showed up on their fully stocked trucks. These gentlemen were clean, professional and very nice. I can't say enough good things about Overall. They took care of the problem and more. They went above and beyond for us. I would recommend them to anyone. $1,000 later and we are happy. I didn't have a problem spending a $1,000 with Overall because of their top notch service. Overall will be my go to plumbing experts!!!!

Michelle L.

Overall Plumbing gets an A+ rating from me. They exceeded my expectations with respect to customer service and quality of work and speed of completion. I would recommend them to everyone.

From the first time I called to the end of the project, I was very impressed and pleased. Their employees are friendly, respectful and responsive. And their work is top notch!

First let me tell you a little about my plumbing project. My house was built in 1989 and had polybutylene pipes installed. There was a class action lawsuit over these pipes that ended back several years back, maybe in 2008 or 2009. My first leak was in 2010. Anyway I continued to have leaks from those pipes from the two upstairs bathrooms. (My upstairs bathrooms are partially over my family room and garage.) Anyway after multiple leaks, I decided it was time to completely remove those pipes from my home.

My first contact with Overall Plumbing was on a Sunday. I called expecting to leave a message and was delightfully surprised when I got a human voice on the line. She told me she would have Shawn come out the next day to evaluate my project. (I was surprised because another plumbing company I called would only send me cryptic text message replies.)

Shawn came to my house the next day and did a thorough evaluation of all the plumbing in my home, not just the leaking pipes in the upstairs bathrooms. He climbed down in the crawl space and checked to see if I had any leaks with the pipes on the first floor. He wrote me up a complete estimate with several different options for me to consider without any pressure. The estimate was very competitive to the other bids I received.

Shawn told me that their company does all the drywall repairs and even the repainting if the customer supplies the paint, because he wants his customers to be completely satisfied with the end result (which I was). I had all the polybutylene pipes replaced from my 2 upstairs bathrooms and the all the ones under the house (to the kitchen sink and 1/2 bath and laundry room.)

They quickly removed all the old pipes and installed the new pipes, then repaired the impacted drywall and repainted all the impacted walls and ceilings, not just the actual spot where they had to cut a hole in the drywall.

They are extremely efficient and trustworthy. It felt good to be able to go to work during the day knowing they were at my home working away, and that I would come home and have access to water in the evenings.

Their plumbers and repair men had the nicest attitudes and were friendly and respectful, in addition to being great at their jobs. Phil even came over on the weekend at the end of the job to rehang my utility light in the garage, since he didn't have a drill with him on the final workday of the project.

Overall Plumbing rocks in quality of work and customer service!!!

Let me give you one more example of their quality of work. Shawn told me they would move my shutoff valve to a more convenient spot closer to the crawl space. Prior to their work, you would have to go down into the crawl space then ""crawl"" 15 feet west, then crawl 10 feet north and then finally go 40 feet east to get to the shut off valve at the east edge of the house. There was no way for you to get directly to it unless you were the size of a small child. Anyway, they moved the shutoff valve into the garage next to the opening of the crawl space. I don't know what city code was in 1989 when the home was built, but it is really nice to have the shutoff valve in a spot that doesn't take several minutes of ""crawling"" to reach.

Overall Plumbing is exceptional and I would highly recommend them to everyone!

Thanks,
Michelle (a very satisfied customer)