OSP Plumbing & Rooter

Jenna M.

While doing the dishes I heard water running under the sink and discovered our garbage disposal was leaking. My husband put a claim in with our home warranty company and we were assigned OSP to come out. Matt our technician came out and was very friendly, knowledgeable and professional. He agreed that our garbage disposal needed to be replaced hurry to out the claim into our warranty company before 5pm so it would be approved right away (which it was) and installed the new disposal quickly and efficiently. He gave me all the info I needed for my warranty and gave me great info about how to adjust my instant hot water dispenser. I really appreciate the great service and will request this company again.

Ronda H.

I just have to say that nick and his team are amazing. It started out good the middle got bumpy cause i had a attitude and was irritated but they turn things around and made it a good experience. I would like to thank paige and maria in the office sorry i had a bad attitude and called maria a b****. Nick said let just put it all behind and came back out the same day to finish the job

Mary P.

Called in a claim and had same day service, Jason showed up on time and was very professional and informative. Gave me detailed instructions on how to handle the matter in a timely manner to avoid any more damage. I would highly recommend this company and Jason especially!!!!!

Mariah K.

Matt came out and fixed our leaking plumbing in our ceiling. He was fast, efficient, friendly, and knowledgeable. We would highly recommend OSP to anyone. Their office staff is also very professional and polite too!! Big kudos!

Ron F.

I had problem getting hot water I my showers. OSP came out quickly assessed the situation and realized I needed some parts. Two days later Tony came out and quickly fixed the problem. They are great!
Ray

Marisol A.

Highly recommend! We had a drainage block from the outside and noticed it early in the morning, I called early in the morning and spoke to Maria who was very nice and set up the visit very fast. We had the visit the very same day. The tech Jason called us on his way to our house and on his arrival here. He was nice and explained what was going on and how to take care of the blockage. He answered all of our questions and all around was very pleasant. My dad was here during the visit and was very impressed. If we have any future plumbing issues, we'll definitely use again!

Terri B.

Guest bathroom toilet started leaking. Home warranty dispatched OSP and appt was made for Mon. OSP office called and asked if we would like to move appt to Sat..great! Jason called before coming and arrived on time, very personable and professional. Checked out the toilet, explained every step of the way what he thought might be wrong, rechecked everything, tightest a few things and could not recreate the leak. Jason was very reassuring and very thorough. He stated should the leak reoccur to contact him or the office directly. Couldn't ask for anything more. Very pleased with the quick response time and professionalism by the office staff and Jason.

Carin G.

This company was sent out by our home warranty company. I have mixed feelings from my experience. At first, they sent an inexperienced person to assess the issue. This person didn't have the work order submitted back to our warranty company until two days later and therefore, the approval took longer and we lost the rest of the week to continue this repair. In frustration, I called the office to get an update and Kristine helped me with everything that was left unanswered. She took matters into her own hands and made sure to send out an experienced plumber for the repair work. She was wonderful to work with and she even followed up the next day to see if everything was going according to plan. I truly appreciated her customer service and I really hope she can train her co-workers on the correct way to handle customer calls and questions.

Claudia A.

The technician that cam out was dry helpful and easy to work with. The staff at OSP, not so great. They would not come out and see why the toilet they fixed is not working. They want me to pay to have it fixed again. Very unsatisfied customer.

Cindy K.

I had OSP come out twice, once for a running toilet and once for a leaking shower faucet. Both simple fixes I probably could have learned to do myself on YouTube, but I'm so glad I didn't. I know they're fixed properly, quickly, and efficiently. Everyone I dealt with at OSP from the plumbers to the receptionist were very polite and knowledgeable, plus they worked around my erratic schedule. I definitely recommend them and will for sure me using them in the future. Thanks OSP!!