Oscar's Rooter Service

Nora H.

Oscar's Rooter Service; based on my experience they are the ""Benchmark."" You have never experienced such professionalism from another plumbing company.

The technician arrived; listened to my ob servation of the situation and we discussed how to resolve the issue...
Our situation consisted of the following:

-Water escaping from the first level toilet
-Sewer blockage caused by roots

All of this happened on a three day holiday on Sunday.

FINAL PRICE $69.99
THE SAME PRICE AS THE QUOTE

The technician went beyond the call of duty and still adhered to the original quote!

Oscar's Rooter Service Never tried to up the price of the work that was successfully performed!

We highly recommend his company and will hire them for all future scheduled maintenance and emergencies...

Simply said, ""They leave no doubt and will get the job done right the FIRST TIME.""

I say this as a person who worked in the pipeline business for 35 years. Oscar's company is the PLUMBING COMPANY OF CHOICE AND IS CLIENT FOCUSED TO MEET AND OVERCOME YOUR PLUMBING NEEDS!!!

Ronald R.

If 6 stars was an option I'd give it. I called at 9pm during the week. He came and cleaned out our main line, ran a camera through to show me potential problems and did it all for an affordable price. Other plumbers quotes were ridiculous and littered with automated operators. I called and actually spoke to the guy...even at 9pm!!! Can't say it enough, solid plumber and professional!!!

Mary M.

I made a phone call explained my situation Oscar said he would come by and check it out he didn't have to but he did others wouldn't do that they usually charge Oscar took the time to drive down and see what the problem first was he was very informative and helpful I recommend you give him a call when you have a situation in hand.
Thank You Oscar for taking the time to hear out your customer first it's appreciated.

Steven M.

Oscar came out and came to help me out my bathtub situation unclog the pipes and my tub is working once again great customer service he was fast within minutes best believe that I saved His number for future situations thank you again

Steve F.

Got a new washer but the delivery guy wouldn't hook up the drain because it was an old style hookup and the hose didn't fit. He also closed the water valve for the washer to put new hoses on. Well if your water valve has been open for many years and it gets closed, guess what happens?

Yep it started to leak.

Called Oscar's, and set up an appointment. He came at the time we agreed on.

Took care of issues quickly. He also had to replace a water line that was connected to the refrigerator, as that was part of the old hookup.

I'd say he was done in less than an hour with everything. He replaced both hot and cold water valves (because if one goes out, the other is sure to follow).

Very happy with the results!

Gerardo R.

I had a clogged pipe. I called Oscar. He was there within two hours. When he arrived, he got straight to the problem. After the problem was fixed, he showed me the condition of my pipes with a camera. Straight forward with no games. Good prices.

Chevin T.

Good service, fair prices. Thank you for taking care of my leaking shower so quickly and professionally!

Wendy T.

I would NOT RECOMMEND Oscar's Rooter service. If you are looking for an honest and efficient plumber, I would suggest you look elsewhere. We recently had plumbing problems again in December 2017. During a 1 week span we had Oscar come out to service our toilet/mainline pipes 3 times, which did not solve the problem. We had Oscar hydrojet our restroom on Wednesday thinking that it would solve the problem. For those who don't know, a hydrojet is supposed to destroy all or most of the roots if there is any in the drain/pipes by shooting high pressurized water which cuts like razors.

Back in August 8, we also had the pipes hydro jetted, so after the second time within 4 months the pipes should have been clear of roots. When he came Wednesday he didn't have his camera, which was the same situation the first time he came back in August, so he was unable to locate the actual problem. Before he left he told us that he would come back with his camera the next day to do a free inspection since he did not have it both times. The next day, no phone calls about coming to do the inspection...

He came back on Friday to unclog the drain/pipes by snaking it this time since the toilet was once again clogged. As he was pulling in the snake he was reassuring us that it can't be roots and as he reeled in his snake there was a bunch of roots stuck on the end. He told us that he didn't have his camera with him because it got ""stolen"" the day before. It seemed like he had an excuse every time he didn't have the camera. Besides that, we hydrojetted the pipes twice already and there was still roots in there. He assured us that he has ordered a ""top of line"" customized camera and that once he gets it he will come do a free inspection.

On Saturday, the landlord reached out to Oscar and they discussed the situation. They agreed that we would wait until he gets his camera which would be the following Friday and he would take care of the toilet if it got clogged again.

Sunday morning comes and once again the toilet is clogged. So, I call Oscar and tell him the problem and he informed me that he made an agreement with the landlord to take care of clogged toilet/pipes since we were waiting for him to get his camera. He came around 5 p.m. and snaked the drain. As he was leaving he told me it was going to be a $100 charge for his service. I was hesitant because it sounded like he was going to take care of us with no charge until he got his camera. He told me the landlord has agreed to paid for any services he had to do while WE WAITED for the camera. After I paid Oscar, I called the landlord and to confirm the agreement and specifics of it. That was when we both found out Oscar had lied about certain aspect of the agreement that was never agreed upon.

The following day, before I called Oscar, I did my own research and called 4 different plumbers to ask about their hydro jetting services. They all informed me that they offer at least a 6 months warranty on their hydrojet since there isn't suppose to be any roots in the drain after you hydrojet it. I call Oscar afterwards and confront him about the lying of the agreement, the hydrojetting services, and that we didn't have to wait for his camera and we could go to any other plumber with a camera now to fix the problem. He tells me that the plumbers I called are lying about the warranty, but 4/5 plumbers, he was the only one who didn't have any warranty. Once I brought up that we could go to another plumber, he told us that he wouldn't charge us any more and he would take care of any problems for free since we were the one waiting.

All of a sudden on the same day of the phone call, he stopped by with a CAMERA. The camera that he brought was really poor quality since it was blurry the whole entire inspection, but he tried justifying it by saying it was under water the whole time. As he is going through the drain he stops at what he believes is an offset in the pipes and says this is the cause. The image was blurry, so it was hard to see if that was an actual offset. We have made an appointment with a different Plumber and will update what the actual problem is afterwards.

Mario C.

Great same day service! Professional & reliable! Also they beat everyone's prices! Trust me I've done my research w/ others. They're great! Thank you guys

Paul L.

Great service. Came on a Sunday to unclog a toilet. Couldn't snake it so they took off the toilet and unclogged it. Patched everything back up good as new.