Oregon Restoration

Roberta M.

Our house had extensive mold in the crawl space, as well as some in the living areas. I'm so glad we went with Oregon Restoration. Jake was our regular employee at the house and he was fantastic. He does really good work and was very thorough, which is what you want when it comes to mold. He was also easy to have in our house for days and days. I highly recommend Oregon Restoration.

Gwen S.

The water line to our refrigerator burst off, causing moderate water damage to our kitchen, living room and daylight basement. Oregon Restoration came out quickly and got straight to work setting up dehumidifiers and drying fans. All the guys were professional- they clearly explained everything they were doing and coordinated the work with my insurance adjuster. So appreciative of Cody, Kenny and Roger for restoring our home to livable condition in no time!

Brian A.

This is going to be pretty long-winded, so please bear with me. We started working with OR a year ago when I discovered significant mold and water damage in my father-in-law's basement. We were referred to OR by a family friend. OR was straight forward with us about what was necessary to clean it up and made working with the insurance company a breeze by following up on missing items.

About a month after this began, my father-in-law passed away unexpectedly. OR was sympathetic and more than helpful. They were patient with us as we had to wait for the probate process to begin. Their original work had to continue, and the mold remediation work was excellent and earned the house a clean bill of health for the basement. Gary, Seth and Ambrosio were all instrumental in making this happen.

My wife and I decided to go all-in on updating the house at this stage given its importance to us. We considered our options of going with separate contractors. Given the circumstances of working through probate and our overall comfort with OR, however, we stuck with them to update everything that was last updated in 1990.

Gary walked through the entire house with us, room by room, to determine our wishes. I have to imagine some of the changes we made as the remodel progressed were irritating, but they were incredibly patient with us. Gary was regularly available to my wife and I for questions by phone, email and text. It made the experience far more seamless, and we always felt like a priority. We unfortunately came across 3-4 other spots of mold and/or water damage, but OR was there to clean it up and give us piece of mind every step of the way.

I do have some feedback about some of their sub-contractor choices as there are a few that have more than a little room for improvement. I cannot pin that on OR, however. I will add that Gary was able to stay on top of this project and make sure to politely push their subs when necessary. When we pointed out our concerns for some finer details, OR was accountable. I cannot expect anyone to be perfect. All I ask is that the effort and accountability to be there. In that regard, OR far exceeded expectations.

In the end, the house now looks phenomenal thanks to their efforts. They provided valuable input about the right choice in flooring, tile, paint, plumbing and electrical fixtures. We are thrilled with the outcome. Given the extraordinary circumstances, I cannot recommend them enough to others for how well they came through.

Shawn P.

Would highly recommend Oregon Restoration. The owner (Ryan) goes out of his way to evaluate the situation and gives thoughtful, honest and valuable recommendations that will best help his client. He truly cares and is dedicated to giving 100% until his customer is well taken care of!! Ryan is extremely knowledgeable.

Dave M.

I'm a pretty handy person but I was thinking the worst when our water heater was leaking. Ryan did his tests and took the time to explain every facet that was going on from how damage starts to how it affects the wood, drywall, and integrity for the house. How mold traveled and could affect my family. In the end a repair that I thought would cost many thousands of dollars was minimized by his through investigation and expert advice. I don't put my name behind just anyone. But I'll gladly say I endorse this company's values and work. Thank you so very much. David Marshall

Erin B.

They were extremely knowledgeable, far above others we contacted and very responsive. After getting a few quotes and doing our research we decided to go with them for many reasons, they definitely stand out above the rest. They made sure everything was completely resolved and we were happy before finishing the project.

Ken P.

I contacted Oregon Restoration with a somewhat out-of-the-ordinary problem. We had 30 boxes of slate tile delivered for installation on a new outdoor patio slab - but the cardboard boxes had taken on water somewhere in their journey, and were now growing black mold, which had also crept into the tiles. I spoke to several remediation companies, but was immediately impressed by Oregon Restoration from the first phone call. Ambrosio put together a bid based on the information I gave him, and sent Jake to our job site the next business day. Jake was courteous, professional and efficient, cleaning each of the 180 tiles one by one! No muss, no fuss, no mess. Plus the fungicidal cleaning solution he used is indeed environmentally friendly; key active ingredient is a component of Thyme oil (who knew?) Would definitely recommend this company to others.

Paul J.

They were very, very professional, organized, clean, safe and thorough! I can't think of anyone doing better!!

Emily M.

I could not be happier with this company. They handled our water damage quickly, professionally, and with fantastic communication. Every person who worked at our home was polite, kind, and respectful. I always felt totally confident when they were in the house, even if I needed to be away. They were really great guys!! Our mold and water damage was completely taken care of, and the claims process with our insurance company was easily handled by the company. I highly recommend Oregon Restoration. They're the kind of company that cares about their customers.

Kelly R.

I called Oregon Restoration when we had a plumbing issue (causing water to pour into our finished basement) Tuesday late morning. Ryan was at my house about an hour later. He had a plan in place and fans set up to dry everything out that same day. The next couple days Ken and his crew came to finish everything up. Oregon Restoration took the stress out of an incredibly stressful situation. Everyone was very friendly and professional. I've worked with other water mitigation companies before and never experienced this level of customer service, I can not recommend them enough!!!